Dirty footprints in the tub, no elevators to the 2nd floor, was told room included breakfast and then when we ordered breakfast we were told it was not included because we booked through Expedia.
Comment from Hotel Management
Sep 6, 2016 by Scott, Hotel Management
Thank you for the feedback regarding your recent stay with us. I would like to apologize for the confusion around your stay with us regarding the breakfast. Please rest assured that our team will be working on a way to address the confusion between the rates that include breakfast and those rates that do not. Again, I deeply regret the issue you experienced and hope that we will be able to host you again during your next visit to Augusta.