Ratings based on 113 Verified Reviews

2.8 out of 5
49% of guests recommend
2.7 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Cody

Posted Aug 25, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017 by Synethia, Hotel Management
Dear guest, thanks for rating your previous stay with us. We appreciate your business and welcome you back anytime.
3 out of 5
by Tim

You get what you pay for.

Posted Jul 18, 2017 on Hotels
Found a bug running around in the corner of the room. Everything worked which was good. Holes in one of the covers. Overall, it's like going to a fast food restauarant and paying for a $1 burger expecting the quality of one similar to a Ruby Tuesday or something like that. You get what you pay for! Waffles in the morning were the best part.
1 out of 5
by A verified traveler from New York

Close to Medical Facilities

Posted Jun 28, 2017
I had to change my room three times before settling in. Hotel staff was good about it but I was quite frustrated. Would not stay there again.
Comment from Hotel Management
Jul 9, 2017 by Synethia, Hotel Management
Dear guest I apologize for any issues that occurred during your stay. I will be following up these problems to see that we handle them a different way in the future. thanks for your service.
3 out of 5
by Lenore

not good but not the worse

Posted Jun 27, 2017 on Hotels
Well, roaches were in the corners behind the microwave/fridge and Wi-Fi did not work. I don't think i would ever go again but it was not outrageously bad.
Comment from Hotel Management
Jul 9, 2017 by Synethia, Hotel Management
Dear guest, Thanks for reviewing your stay. We appreciate your service and positive feedback. We will be using this information to make much needed changed in our service. I apologize for any issues you had during your stay with us.
2 out of 5
by Thomas

Disappointed.

Posted Jun 25, 2017 on Hotels
I didn't enjoy my stay at the econo inn. The check-in time was delayed, beds outdated and overall room conditions were poor. I actually only stayed about an hour and left.
Comment from Hotel Management
Jul 9, 2017 by Synethia, Hotel Management
Dear guest, I apologize for failing to meet your expectations. Thanks for giving your positive feedback. We aim to please all guests. Unfortunately we failing to please you. I will be bringing these issues to the staff to ensure that we offer better service to guests. Thanks again fir staying with us.
2 out of 5
by A verified traveler

Disappointing

Posted Jun 18, 2017 on Hotels
The room smelt of cigarettes and disappointment. Clothes slept in still smelt of room when unpacked once home.
Comment from Hotel Management
Jul 9, 2017 by Synethia, Hotel Management
Dear guest, thanks for reviewing your stay with Econo Lodge Downtown. I apologize for room smell. We try our best to satisfy all guests. Some guests don't follow all rules. We hate to hear that you stay wasn't pleasing. We do have smoking and nonsmoking rooms but guest still fail to follow these rules. I will be using this info you provided to make sure we offer better service to future guests. Thanks again for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Augusta Georgia

Overall it was nice

Posted May 27, 2017
It would be great if the computer had a printer connected to it.
Comment from Hotel Management
Jun 2, 2017 by Synethia, Hotel Management
Dear Al, I apologize for the printer not working in the business center at the time of your stay. We do offer to print out any documents from our front desk computers for the inconvenience. Overall I'm glad that you enjoyed the rest of our amenities. Thanks
1 out of 5
by Peggy

Skip[ this one

Posted May 21, 2017 on Hotels
We had reservations for 2 rooms, they put us on opposite sides of motel. I asked if we could be closer and was rudely told no. The room we were in was dirty and had mildew around the tub. I cancelled the other 4 nights we had reserved and went somewhere else.
Comment from Hotel Management
Jun 2, 2017 by Synethia, Hotel Management
Dear guest, I apologize on behalf of hotel for not exceeding or meeting your expectations. We try our best to please all guests. Room availability upon request are given when available. Sometimes we are not able to fulfill those requests due to reservations being made before or extended. I also apologize if the cleanliness wasn't up to par during your stay. I will bring this to the attention of my staff to ensure we handle situations like this differently in the future.
4 out of 5
by Chelsey

Posted May 5, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017 by Synethia, Hotel Management
Dear Chelsea, thanks for rating your stay with us. We appreciate your business. Come again.
2 out of 5
by John

Worst Stay ever...

Posted Apr 15, 2017 on Hotels
I chose this hotel because it's across the street from MCG/GRU and I needed to go for medical testing. My check-in went somewhat okay, the receptionist made wait five minutes before she got off the phone to actually assist me and then when I made a request to be on the first floor, due to not able to walk up and down the stairs, she made a big fuss about it. My stay wasn't comfortable, the queen-sized beds in the room looked like double beds, but the receptionist says they were queen. The WiFi/Internet didn't work properly so I couldn't get any work done. There were people being noisy all night. There were actually people outside with open containers of alcohol, partying outside of the room. I will not chose this hotel again. I'm surprised this place hasn't been raided by the police by all the things I saw and heard while I was there.
Comment from Hotel Management
Jun 2, 2017 by Synethia, Hotel Management
Dear guest I apologize for any inconvenience this stay had caused. We value all of our guest experiences. I will follow up with these issues to ensure that we handle situations like this better in the future.