Ratings based on 316 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Westtown, NY
Comfortable Beds!Posted Feb 9, 2018
As long as I can get a comfortable night’s sleep in a clean bed, I am happy. The room wasn’t filthy but my standard of a basic clean means cleaning crevices and anything that can collect dust/dirt. The items were dusty on the end table. The crevice along the wall & bathtub in the bathroom weren’t cleaned and the edge along the countertop by the sink had dust all along it. I do know if you find anything unpleasant, a quick call to the front desk would resolve any major issues. Our keycard stopped working on our 3rd day there and when I called the hotel from my cellphone they immediately sent someone with replacement keycards.
by A verified traveler
close to the medical school, but run downPosted Feb 1, 2018
The hotel is very close to the medical center. But it has clearly seen better days. The table had cigarette burns. One day the cleaning staff left a sponge in my sink. The bed isn’t comfy and the room smelled of cigarette smoke.
by A verified traveler from Georgia
Good location and rate but staff is lacking.Posted Jan 24, 2018
Pros: The location and the quality of the room.
Cons: Better management and staff!
Location: It is near the hospital, James Brown Arena and the downtown area.
I was in the hotel for 9 nights. Room was not cleaned or linens replaced until I requested it on 3rd day. Television never did work right. One day they took all our linens but didn't leave any replacements. Breakfast was hit or miss. Two different employees were in charge of breakfast. If one lady was there breakfast was excellent. On the days the other lady was in charge breakfast was very poorly supplied. Our keys didn't work but one day. In the beginning I would try to get in on the second night but couldn't. It is very frustrating to have to go to the office every evening when we returned. I have stayed in this motel every year for about 4 years, always for 9 nights. I am really sorry to see the lack of management. It is very convenient to my work location.
by A verified traveler from augusta
Posted Nov 6, 2017
The bathroom had not been cleaned. There was hair and a half used soap in the bathtub.
One of Augusta's BestPosted Oct 28, 2017 on Hotels
I will write more on Yelp about our stay but I loved it. The area was very quiet, the room was just what we needed and it was just a wonderful trip to see my sister.
Posted Oct 20, 2017 on Hotels
My 'go to' hotel in AugustaPosted Oct 7, 2017 on Hotels
I enjoy being close to work, having tbat first cup of coffee either in my room or lobby. Staff very helpful and friendly. I was warned that the area "Is a rough area", but I always feel comfortable and safe there. Very clean. Comfortable beds.
for Everyoneby A verified traveler from Columbia SC
Air conditioning was poor. Room very humid and hotPosted Sep 22, 2017
Old used teabags left in coffee maker. No cups for hot drinks Air conditioning very poor room was hot and humid.
for Everyoneby A verified traveler from agusta
Posted Sep 1, 2017 on Orbitz
My stay was just for the night the hotel staff were very helpful. I checked in after dinner and only stayed till the early morning.
for Everyoneby A verified traveler from Mitchell, GA
Workforce stayPosted Aug 28, 2017
Pros: Location, great buy for the money.
Cons: We are satisfied with our room
Location: S&S Cafeteria near everything in Augusta
Whenever we need to stay in Augusta, we pick this hotel in the Medical District. I had a Workforce Conference scheduled so I booked this hotel.