Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaufort, SC

nice hotel, great staff.

Posted Jan 22, 2016
Everyone was terrific from check in to check out, especially the restaurant and bar staff. Very friendly and accommodating, excellent service.
Comment from Hotel Management
Feb 2, 2016 by LHayes, Hotel Management
Thank you BT for taking the time to comment on your recent stay with us. I will be sure to pass your comments to our Food and Beverage staff in our next employee meeting. We strive to give every guest the Southern hospitality that Georgia is known for. We do hope in future travels you will allow us to host you again. With Warmth, L Hayes
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic

Posted Jan 2, 2016
Gray staff. Clean bed and comfy. Great shower. Great stay. Short can ride away from river front. Nice and easy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with professional staff

Posted Nov 10, 2015
Although the location is not ideal, the hotel itself is very nice. I could check in before noon and the room was pretty nice. I got what I expected out of $110 a night but I thought the price could have been more attractive if it were about 20% less. The stay went smoothly without any issues.
Comment from Hotel Management
Nov 17, 2015 by LHayes, Hotel Management
Greetings Will, Thank you for responding on expedia. We appreciate your feedback. I am happy that our staff was able to accommodate your early check in. We hope that when traveling to the Augusta area you allow us to be your hotel of choice. With Warmth, L Hayes
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Beronica from Columbia, SC

Loved the stay!

Posted Nov 5, 2015 on Hotels
We had a girls weekend in Augusta for a concert at the James Brown Arena. This hotel was in the middle of everything. Just minutes from the mall and many restaurants.
Comment from Hotel Management
Nov 18, 2015 by LHayes, Hotel Management
Hi Beronica, Thank you for sharing your experience. We are thrilled that you enjoyed your girls weekend in Augusta. I am glad you enjoyed your time here in Augusta. We have some great local restaurants and shops in the downtown area. I hope that you were able to visit them while in town. We do hope that upon your next visit to the Garden City you will make the Sheraton your home away from home. With Warmth, LHayes
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

First time in Augusta, GA

Posted Nov 5, 2015
Very clean room and a nice staff. Easy check in and check out. Will come back!
Comment from Hotel Management
Nov 17, 2015 by LHayes, Hotel Management
Hi Rose, Thank you for sharing your experience with us. We are glad you enjoyed your stay with us and look forward to your return! With Warmth, LHayes
5 out of 5
Recommended
for Families
by Andrew

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte

Great Place to Stay!

Posted Nov 3, 2015
Pros: Very clean rooms & hotel front desk staff & hotel maids were very friendly. Felt warmly welcomed.
Location: Many places to eat & more hotels nearby. Right of the highway
Stayed only one night but the stay was very enjoyable. Had no problems with anything.
Comment from Hotel Management
Dec 3, 2015 by LHayes, Hotel Management
Vernon, Thank you for sharing your experience on Expedia. We appreciate your comments on our housekeeping and front desk staff. I will definitely pass them to our management staff. We hope if your travels bring you back to Augusta you do allow us to host you again. With Warmth, L Hayes
Comment from Hotel Management
Dec 3, 2015 by LHayes, Hotel Management
Vernon, Thank you for sharing your experience on Expedia. We appreciate your comments on our housekeeping and front desk staff. I will definitely pass them to our management staff. We hope if your travels bring you back to Augusta you do allow us to host you again. With Warmth, L Hayes
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Just OK

Posted Oct 28, 2015 on Hotels
Service was good, but the room was just average for the price. The hotel is a little dated. I don't know how this hotel got the "Top Sheraton Hotel in America" award unless it was 8-10 years ago. If you like popular chain restaurants, this hotel is near all of them.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2015 on Hotels