Ratings based on 385 Verified Reviews

3.4 out of 5
66% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice with easy access

Posted Apr 16, 2018
Our only complaint is that we received a wake up call at 6 am that we did not request. Mistakes happen. Otherwise we enjoyed our stay very much.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, basic room for the price

Posted Apr 11, 2018
Pros: Comfortable bed, good place for an overnight for the price.
Cons: Hotel should consider converting to complete non-smoking, as a distinct stale smoke smell permeated the air.
Location: Read location, right on Western Ave.
The room is good for the price. Beds are clean and comfortable. I would recommend cosmetic upgrades (better lighting in bathroom, fresh paint on the walls, new carpet). And that the hotel converts to complete nonsmoking, as the smell of stale smoke was everywhere. Friendly, accommodating staff. Again, a good hotel for a basic overnight stay.
Comment from Hotel Management
Apr 13, 2018 by Samantha, Hotel Management
Thank you for your feedback regarding your most recent stay. We're happy your stay was an enjoyable.we apologize for any inconvenience and hope you give us another opportunity to exceed your expectations.
5 out of 5
by A verified traveler

Great service!!

Posted Jan 11, 2018 on Hotels
I’ve stayed here a few times and service is always good. Place is clean and they have a nice breakfast available in the morning as well.
Comment from Hotel Management
Feb 23, 2018 by Samantha, Hotel Management
Thank you so much for your review! We always appreciate positive feedback and thank you very much for your kind words for the staff. It is also always a pleasure to see our repeat guests, especially those that share their own friendly nature with us. We will look forward to the next time!
3 out of 5
by A verified traveler

Posted Jan 8, 2018 on Hotels
Comment from Hotel Management
Feb 23, 2018 by Samantha, Hotel Management
Thank you for taking the time to complete our online survey
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Just what I needed. Clean comfortable room. Light breakfast and on the road again.
Comment from Hotel Management
Feb 23, 2018 by Samantha, Hotel Management
Thank you for taking the time to let us know how your stay was with us. It is great to hear that overall you had a good stay with us. I will make sure to share your comments with my management team. We hope you will come back again to see us.
1 out of 5
by Jan

Posted Dec 16, 2017 on Hotels
The room was so disgusting I did not stay -dirty, smelled awful, no outside lighting, there was someone's food in frig, person at desk was dirty and when I walked in was actual picking scabs on his arms
4 out of 5
by gina

Posted Dec 12, 2017 on Hotels
Comment from Hotel Management
Dec 17, 2017
Thank you for sharing your comments about the supe8. So glad you enjoyed our spacious rooms and great location. Looking forward to serving you and your family in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jackman, ME 04045

great

Posted Nov 29, 2017
Pros: everything
Cons: don't know
Location: mall
We were there only to sleep, everything was good while we were there, the short time we were there. Pleasant at the desk
4 out of 5
by James K

What you’d expect for the price

Posted Nov 21, 2017 on Hotels
It was what you’d expect for the price. The only annoyance was that the price that was “guaranteed” on hotels.com was $68 +taxes, etc. What I ended up being charged was $74+ taxes, etc. (total $81).
3 out of 5
by A verified traveler

Very nice front desk man

Posted Nov 15, 2017
Bathroom was a little old looking and slightly scary