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Reviews of Super 8 by Wyndham Augusta/Ft Eisenhower Area

2 out of 5
Super 8 by Wyndham Augusta/Ft Eisenhower Area
2137 Gordon Hwy, Augusta, GA

Reviews

6.2
Rating 10 - Excellent. 28 out of 175 reviews" "
Rating 8 - Good. 49 out of 175 reviews" "
Rating 6 - Okay. 40 out of 175 reviews" "
Rating 4 - Poor. 24 out of 175 reviews" "
Rating 2 - Terrible. 34 out of 175 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Incredibly high price for a room that was not clean and the door would not close properly. Even if it was masters week, the price for the condition was brutal.
Stayed 4 nights in Apr 2024

10/10 Excellent

Debra, Brownstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff was nice, very convenient to restaurants and the Masters golf tournament.
Stayed 2 nights in Apr 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good room service and friendly cleaning people. Easy to check in and out.
Stayed 1 night in Dec 2023

2/10 Terrible

Eddie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Towels and bed was dirty. TV didn’t work.parking lot had a lot of trash and random people hanging around other people cars.
Stayed 1 night in Nov 2023

4/10 Poor

Jeffrey

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is quite run down sheets had stains. Car noises throughout the night behind the building. The only thing good was location for my stay
Stayed 1 night in Aug 2023

10/10 Excellent

Serafina, Texas City

Liked: Cleanliness, staff & service, property conditions & facilities
The property was convenient for the pricing. The staff made it worth the stay. If you have more than 2 people bring your own towels.
Stayed 5 nights in Jul 2023

2/10 Terrible

Kayla

Stayed 4 nights in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay there again!
Everything was great!*
Stayed 2 nights in Jun 2023

10/10 Excellent

Katima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Denise

Traveled with family
Stayed 1 night in Apr 2023

10/10 Excellent

Omar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff
Stayed 2 nights in Apr 2023

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dingy, cockroaches in bathroom.
Stayed 1 night in Apr 2023

8/10 Good

Shannon, Oxford

Stayed 2 nights in Apr 2023

10/10 Excellent

Alexander, AUSTELL

Business traveler
Liked: Amenities, property conditions & facilities
All is good
Stayed 1 night in Mar 2023

2/10 Terrible

James

Liked: Amenities
Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Roaches
Stayed 2 nights in Sep 2022

2/10 Terrible

Jerre

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
1. Bed Bugs. 2. Lobby/hallways with bad ordor
Stayed 4 nights in Jul 2022

10/10 Excellent

Candice

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good place for the money. Not too crowded. People are nice and housekeepers are thorough.
Stayed 2 nights in Jun 2022

2/10 Terrible

Valencia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T BOOK WITH THEM
I did not stay, I check in & I checked out within four hours. I know nothing about that State & city. Got in my car & started looking for another hotel on a Friday with no help from Hotels.com. I had an appointment the next day & I would not sleep in that place. I entered the lobby & was hit with drug smell, blanket w/ holes, screen torn out, this is the first floor i didn't feel safe to sleep. The toilet stopped up w/no plunger. Went to the front for a pIunger & saw the maintenance man w/two in his hand and he went into a storage room while I was waiting down the hall. I went back to the front desk & I got the plunger myself. I drove a long way & the price was over $200, I had to make stop at the Hampton Inn on my way & compared to them Hampton Inn was a Mansion with the same price or less. I WANT ALL OF MY MONEY BACK. I WOULD NOT RECOMMEND THE CUSTOMER SERVICE FROM HOTEL.COM. They couldn't find me another Hotel to go to the SAME night & told me to call, around WHAT? The reviews couldn't have been real unless they like drug deals & prostitution environment. I talked to a Sheriff at the place where I had my appointment, area is not good. I also had to stop at a retail store & I told the cashier how disappointed & frustrated I was & she told me about the area. Need I say more. I eventually found a professional & Very decent hotel to sleep in that night on a busy Friday night. They need to get a secret shopper to investigate that place.
Stayed 3 nights in Jun 2022
Response from Rick on Jun 10, 2022
all BS. you smelled drug as soon as you entered the lobby, why did you checked in? You should have take your business some place else. and you should have asked Sheriff about what they r doing to combat durg problem in city?

6/10 Okay

James

Stayed 2 nights in May 2022

6/10 Okay

Jere

Disliked: Staff & service
Hotel was a typical Super 8. My main complaint was there was no airport shuttle. That was our main challenge as the taxi service in Augusta is very spotty. Also we asked at the front deck about a taxi to go to Augusta National golf course. He gave us a card with a # to call. The guy quoted us $275.00 for a trip of about 20 minutes. Coincidentally that was the only number he had to give me. Sounds fishy to me
Stayed 2 nights in Apr 2022

10/10 Excellent

andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff room was clean and quiet enough, desperately needs updates and is not walking distance to anything
Stayed 2 nights in Apr 2022

6/10 Okay

David

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great service but. . .
People were great. Room mediocre.
Stayed 1 night in Apr 2022

6/10 Okay

Susan, Myrtle Beach

Traveled with family
Liked: Staff & service
It was a convenient hotel in the area. It wasn't the cleanest bathroom but I usually wear my sandals when taking a shower anyway while traveling. the rest of the room was fine. We would still stay there in the future.
Stayed 2 nights in Apr 2022

8/10 Good

Jan

Stayed 1 night in Apr 2022

6/10 Okay

Ken

Traveled with family
Disliked: Amenities, property conditions & facilities
Old and outdated. Jacking up the price for the Masters must be the way they make all their money. Way overpriced even for that logic.
Stayed 2 nights in Apr 2022

2/10 Terrible

Sheneen

Disliked: Staff & service
Stayed 1 night in Mar 2022

6/10 Okay

Maribeth Sue

Disliked: Amenities
It was fairly quiet and I loved the smoking rooms not many hotels allow this in their rooms. The complaint I have is the hotel rooms could use some remodeling my bedspreads had multiple holes in them and looked like they were from the 60's.
Stayed 2 nights in Oct 2021

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Do NOT stay here
Hotel was awful, cigarette holes in bedding and dirty room.
Stayed 1 night in Sep 2021

8/10 Good

will

Business traveler
Liked: Cleanliness, staff & service, room comfort
bare bones cheap place to stay when you have a crew out for a job near fort gordon
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Very strong chemical odor in hallways and room.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not convient for the disabled
This is a 3 story hotel with no elevator.
Stayed 1 night in Feb 2021

2/10 Terrible

706Baby, Augusta

Business traveler
Disliked: Staff & service, property conditions & facilities
Slipped and fell in bathroom in the middle of the night due to water coming through ceiling. Complained to front desk and was told that the clerk could not leave the office
Stayed 1 night in Aug 2020

6/10 Okay

Roger

Business traveler
Nice Staff - Loud Music During the Night
Check in and staff pleasant. Loud music every night on my floor. Recommend staying else where if you are a light sleeper.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stay Away!
Stay away. Looked like there was drug activity going on in the back parking lot until early in the morning.
Stayed 1 night in Feb 2020

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Jody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice clean rooms
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Dog friendly. Clean room. Good location.
Stayed 1 night in Sep 2019

10/10 Excellent

William, Pok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for evacuation Stay
Excellent service, friendly. Dog friendly $10/ night for dog. Perfect for me evacuating from Dorian.
Stayed 1 night in Sep 2019

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value!
Overall it was a great value for the price paid. The beds could have been a little nicer but I still slept fine.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Price was different from the price I was quoted. Everything else was good
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a room that was worth maybe 75.00 a night. I paid $300 and change a night
Stayed 2 nights in Apr 2019

8/10 Good

IvanMcMichael, Belfast, Northern Ireland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Rick Gandhi was a gem. I had trouble arranging a cab to take me to a social event on Walton Way. He drove me there in his own car and absolutely refused my offer of payment.
Stayed 1 night in Apr 2019

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property was smaller than usual, it was a pleasant stay. The staff was courteous, the room was very clean and the parking was good. I will stay again and reccomend it to anyone.
Stayed 1 night in Mar 2019

6/10 Okay

Nikki, Augusta, GA

Disliked: Cleanliness, staff & service
The only staff member that was truly helpful and accommodating was the housekeeper on the 3rd floor. She was very helpful and kind to my wife. We saw several roaches in the room and the room smelled like an ashtray.
Stayed 3 nights in Oct 2018

6/10 Okay

will

This is a low budget hotel in a low budget part of town, but if you are doing construction out at ft. gordon it is an ok place to stay due to its proximity to the base
Stayed 2 nights in Sep 2018

8/10 Good

Annabelle, Havelock NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you 😊 so much. I find everything alright there
Stayed 5 nights in Sep 2018