Ratings based on 455 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange county, CA

CO august trip

Posted Aug 20, 2017
This is my 2nd stay at this hotel. I love it both times. We had two king rooms and they were immacculate. Healthy and quality breakfasts. The prices are a bit pricey since we stayed for the weekends but we thought it was very worth it. Forgot to mention the bathrooms were spotless, smell fresh and very well designed.
4 out of 5
Recommended
for Everyone
by A verified traveler

A little noisy

Posted Jul 10, 2017
You can hear a little bit of the ambulance siren if you get the rooms across from the children's hospital.
Comment from Hotel Management
Jul 11, 2017 by Brad, Hotel Management
Dear Traveler, Thank you for taking a moment to provide feedback on your most recent stay. Please accept my apologies for the street noise. I will share your comment with our team so we can make improvements moving forward. Thank you for your business and we hope to have an opportunity to serve you again. Sincerely, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jul 6, 2017
Cons: Breakfast picked over and not very appealing. Need healthy choices. Oatmeal way to runny, no Greek yogurt, no healthy protein. Took a pear and left.
Close to interstTe Close to medical center and interstate.
Comment from Hotel Management
Jul 11, 2017 by Brad, Hotel Management
Dear Anonymous, Thank you for taking a moment to provide feedback on your most recent stay. Please accept my apologies for the breakfast service. I will share your comments with our team so we can make improvements moving forward. Thank you for your business and we hope to have an opportunity to serve you again. Sincerely, Brad Leonard General Manager
4 out of 5
by A verified traveler

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by Brad, Hotel Management
Dear Traveler, Thank you for the favorable review! We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Great stay

Posted May 8, 2017
Walking distance to University of Colorado Hospital. The room was really nice! Very clean. It did smell like smoke and when I said something they offered to put me in a different room
Comment from Hotel Management
May 8, 2017 by Brad, Hotel Management
Dear Karen, Thank you for taking a moment to comment on your stay. We appreciate your business and hope to have an opportunity to serve you in the future. Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ogallala Ne

Nice hotel close to the hospital

Posted May 5, 2017
Pros: friendly staff, When we checked out the desk clerk asked if we got our medical discount for staying there and he fixed the rate.
Cons: Breakfast wasn't that good. The help needs to wipe the chairs while wiping the tables.
Location: Its a great place to stay for medical needs.
The staff is very friendly, the room needed some maintenance. Breakfast can be improved. The shuttle is very convenient.
Comment from Hotel Management
May 8, 2017 by Brad, Hotel Management
Dear John, Thank you for taking a moment to give us such a nice review! I am delighted you chose us for your hotel needs and I am hopeful we have an opportunity to serve you again. We will continue to work hard in order to improve in the areas you noted. Thanks again. Cordially, Brad Leonard General Manager
4 out of 5
by Jamie

Good, not great.

Posted Apr 24, 2017 on Hotels
The hotel is located in a newer area. Most things are either brand new or under construction. The room is spacious and very clean. A few things are odd. The lighting in the room is pretty lacking. Lights are located around the room, but not nearer to the mirrors where one might need them. The mirror in the bathroom is oddly placed and a shorter person like myself had to either stand on top toes or duck down in order to do makeup. The bathroom and water closet doors are a cross between barn doors and Shoji screens.... Not incredibly private, but not completely open. Could never get a consistent temperature in the room and the A/C seemed to never turn off. Breakfast was fine not great. It's your basic mid range hotel free breakfast. It's nothing special and they ran out of coffee at 8 am. That wasn't fun. Having said all that, it was clean and comfortable. The room had a fridge and a microwave and a decent sized (albeit oddly placed) TV. We had two queen sized beds as well as a convertible sofa so there would've been room for up to 6 people to sleep.
Comment from Hotel Management
Apr 26, 2017 by Brad, Hotel Management
Dear Jamie, Thank you for taking a moment to provide feedback on your most recent stay. Please accept my apologies for the issues you experienced. I will share your comment with our team so we can make improvements moving forward. Thank you for your business and we hope to have an opportunity to serve you again. Sincerely, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to hospital

Posted Apr 24, 2017
Cons: more staff
Staffing was a little on the low side. The staff was helpful when you could find them. They were rarely at the front desk. The bar tender was also in the office behind the front desk. Clean, but beginnig to show a little age.
Comment from Hotel Management
Apr 24, 2017 by Brad, Hotel Management
Dear Anonymous, Thank you for your feedback and observations. I will share your comments with our team to ensure improvement in the future. Than you for your business and we hope to serve you again! Brad Leonard General Manager
4 out of 5
by Paul

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017 by Brad, Hotel Management
Dear Paul, Thank you for the favorable review! We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager
4 out of 5
by Michael

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017 by Brad, Hotel Management
Dear Michael, Thank you for the favorable review! We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager