Ratings based on 500 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to the medical center

Posted Nov 5, 2017
This is a really nice hotel that is close to the medical center. Accommodations were good, continental breakfast was adequate and hotel was very clean.
Comment from Hotel Management
Nov 8, 2017 by Brad, Hotel Management
Dear Guest, Thank you for the great review! Thank you for your business and we hope to serve you again. Sincerely, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Accommodation

Posted Nov 1, 2017
Pros: Comfy
Cons: Carpet needs shampooed
Location: About 5 miles from a Walmart. Food places along the way. Lot of u turns to get to,the hospital tho.
The staff was friendly but didn’t tell us which direction to go to find our room or the elevator. I had to ask him. Also if it’s affiliated with the hospital and you have a family member in that hospital there should be a discount. When I called the reservation desk they told me yes. But when I tried to make the reservation it was 30.00 more than what I did booking online
Comment from Hotel Management
Nov 8, 2017 by Brad, Hotel Management
Dear Kathy, Thank you for the 5 Star review! I will have a look at the carpet but it is worth noting we will be getting renovated early next year which will include brand new carpet. We do also offer a hospital patient rate however I know there are some deals out there especially if you are willing to pre-pay. Thank you for your business and we hope to serve you again. Sincerely, Brad Leonard General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel next door to Anschutz Med Ctr

Posted Oct 27, 2017
Pros: Comfortable room, good free continental breakfast
Cons: Breakfast food is a bit limited and it would be nice if the AC unit was upgraded so it wasn't as loud
Location: Next to medical center - not much else nearby
Nice but relatively basic hotel right next door to the medical center. The room is a little weird - the sink is in its own small space apart from the rest of the bathroom. The bed is comfortable and there's a nice open space with a sofa. The AC is the more standard type that makes some noise rather than central air. The breakfast is good, if again, relatively basic. But overall it's a comfortable, pleasant room, affordable, and perfect if you happen to need something right next door to the medical center.
Comment from Hotel Management
Oct 30, 2017 by Brad, Hotel Management
Dear Guest, Thank you for the 4 Star rating. We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Palisade, Colorado

Nice hotel close to Anscutz Medical Center

Posted Oct 24, 2017
Comfortable, clean, nice breakfast, the young man at the front desk was terrific.
Comment from Hotel Management
Oct 25, 2017 by Brad, Hotel Management
Dear Marjorie, Thank you for the great 5 Star review! I am delighted we were able to accommodate your hotel needs. Thanks again and we hope to see you again. Cordially, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
It is a very good hotel. This was my second stay at this location.
Comment from Hotel Management
Oct 25, 2017 by Brad, Hotel Management
Dear Guest, Thank you for the great review! We hope to see you again sometime soon. Sincerely, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins

Great hotel close to hospitals

Posted Oct 23, 2017
Walking distance from Children’s Hospital, Anschutz Hospital Campus and the still to come new and improved VA Hospital. Very nice clean rooms and comfortable beds. Ideal for those with family members in the nearby hospitals. The price was very reasonable for the room. Very quiet. In fact we didn’t realize how many families were staying there until we went down for breakfast which was quite good.
Comment from Hotel Management
Oct 25, 2017 by Brad, Hotel Management
Dear Harry, Thank you for the great review! We thank you for your business and hope to have an opportunity to serve you again. Sincerely, Brad Leonard General Manager
3 out of 5
by A verified traveler from Denver, co

two sisters, not impressed

Posted Oct 23, 2017
Pros: The tv on the treadmill. and I loved the tables in the room.
Cons: Cleanliness, and giving what you clearly advertise.
Location: shopping, hospitals. Central to a lot of things.
I have stayed at SpringHill Suites in other cities (Amarillo, etc) and I was very disappointed with this one. First of all, our shower curtain was disgusting. It clearly needs to be thrown away. Second, I absolutely booked with you guys because I enjoy the fresh fruit at breakfast, but behold! There was not a single piece of fresh fruit at breakfast. We asked and they brought out apples and bananas. However, if that's going to be the case, I recommend they remove the pictures of the beautiful strawberries in the elevators, so we won't be thinking all day that we are getting them the following morning.
Comment from Hotel Management
Oct 25, 2017 by Brad, Hotel Management
Dear Neika, Thank you for taking a moment to comment on your stay. Please accept my apologies on the cleanliness of your shower curtain. This is certainly not the standard I expect. I will share your comment with our housekeeping leader to pay more attention to this detail in all rooms. Regarding the fresh fruit, we do only offer the fresh fruit, which does include strawberries, melon and grapes, Monday through Friday. I'm not sure of the exact dates of your stay but if you were here on the weekend, you probably saw that we place a waffle station out on the buffet in place of the fruit. Thanks again for commenting on your stay and we do sincerely hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager
2 out of 5
by A verified traveler

The bathroom was tiny and the air unit very loud.

Posted Oct 16, 2017
The bathroom counter top was too small to place a travel toiletry bag. It was difficult to move around in the small closet of a bathroom. The air handler turned on every 30 minutes throughout the night and sounded like a plane was taking off. I attempted to turn it off but the controls did not work. Nobody slept much because of this.
Comment from Hotel Management
Oct 18, 2017 by Brad, Hotel Management
Dear Traveler, Thank you for posting a review! I will work with the team on those items you mentioned. Please accept my apologies for those issues. We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the hospital.

Posted Oct 1, 2017
It was ok. Our rooms tv and cable were disconnected, refrigerator was not cold and the pull out sofa sleeper wasn't the cleanest. Windows or heating system were not very sound proof, heard a lot of the traffic. Breakfast could have been looked after better, many food and drink items were gone after first hour.
Comment from Hotel Management
Oct 2, 2017 by Brad, Hotel Management
Dear Traveler, Thank you for taking a moment to provide feedback on your most recent stay. Please accept my apologies for the TV being disconnected and the slow breakfast service. I am not sure how something like that happens but I will certainly look into it. I will share your comment with our team so we can make improvements moving forward. Thank you for your business and we hope to have an opportunity to serve you again. Sincerely, Brad Leonard General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Perfect if you are unfamiliar with the area

Posted Sep 11, 2017
Pros: Clean
Cons: Offer Dinner
Location: Near Hyatt convention center and a block of eatery places just down the street.
I read some reviews that commented on the noise of ambulance or sirens since it's across from a hospital but we did not hear anything. They have a great breakfast and for dinner you can bring your own food in and sit at the bar (they don't serve food). We are not familiar with the area and this place provided comfort, security, and many nearby restaurants. Easy to get on the freeway as well. Will definitely go back.
Comment from Hotel Management
Sep 13, 2017 by Brad, Hotel Management
Dear coachJoe, Thank you for the 5 Star review! We sincerely appreciate your business and hope to have an opportunity to serve you again. Cordially, Brad Leonard General Manager