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The room was very comfortable, although I did detect a smell of urine on the carpet. I did see a dog in the hallway.The shuttle bus was suppose to leave at 5 am and the driver was late. Not good for people going to the airport.
I did not realize that this property allows pets. When you walk into the lobby the smell of dogs/cats was obvious. The whole property has a smell that just doesn't smell clean/fresh. The room appears clean but I could smell pet odor on the pillows which were incredibly lumpy and uncomfortable as ...
Quick and easy check-in, the staff was very professional and friendly. I am extremely pleased with the quality of the rooms and I normally don't stay at the Holiday Inn but I will be a guest here in the future. This is a clean and wonderful hotel.
Very friendly, helpful staff. The hotel offers a complimentary HAPPY hour in lieu of a bar which was family friendly, offering beer, wine, lemonade and hors d'oeuvres. The rooms have faux wood floors - no skeevy carpeting! Great overall experience for an express hotel.
I was in downtown Austin for a long workshop weekend and stayed at another 4 star hotel for the most part of my stay, but I needed to reserve a different hotel room for the last night, and I chose the Residence Inn close to the airport. The front desk had informed me the location was approximately ...
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