Ratings based on 640 Verified Reviews

4.2 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin,TX

It was what I needed but staff could do better.

Posted Apr 9, 2017
Pros: Convienence of location in the domain and access to restaurants and shopping.
Cons: Better training for the staff.
Location: There is so much shopping, music, movies, and restaurants.
I had a racist experience with a guest who said "I as a black woman looked like I worked there."I went down to talk to the front desk staff and inform him of what just happened. He looked at me like whatever and just kept on as usual when I was trying to give him her room number he pretty much ignored me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!!!

Posted Apr 2, 2017
Location couldn't be better. We were in Austin for a small get together. Within the shopping complex was Sprinkles, PunchBowl, many restaurants on different price points, shopping galore and my favorite Soul-cycle. This allowed me to get in a workout within walking distance of the hotel. The staff was super friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Great stay but I got charged 200 for something I didn't do smoking in the room I didn't I wasted a ashtray in the room
4 out of 5
Recommended
for Everyone
by A verified traveler from Killeen, TX

Posted Jan 17, 2017
Nice hotel to stay at. Only downside was a barking dog.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
It was a great hotel, we really enjoyed it. Only one thing that bathroom flushes way too loud..!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2017 on Hotels
5 out of 5
by A verified traveler

Great Stay

Posted Jan 3, 2017 on Hotels
Great location with numerous restaurants and bars. This area is a delightful neighborhood within a great city
5 out of 5
by Allison

Convenient, clean and stylish hotel!

Posted Jan 3, 2017 on Hotels
Extremely friendly staff and bar manager!
5 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Hotels.com information is not correct as this hotel does not have a free airport shuttle (or at least they denied having it when I called).