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Reviews of Days Inn by Wyndham Round Rock

2.5 out of 5
Days Inn by Wyndham Round Rock
1851 N I-H 35, Round Rock, TX

Reviews

7.6

Good

Rating 10 - Excellent. 377 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 85 out of 1002 reviews" "
Rating 2 - Terrible. 92 out of 1002 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ken H. , General Manager on Apr 21, 2024
Thank you for staying with us. Please contact the hotel to speak with the GM about your stay.

8/10 Good

Hilda, Rockwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was comfortable. Staff was welcoming and friendly. My only complaint concerns the location - right off their interstate Frontage Road. In my opinion, businesses should not be placed directly along an interstate access road. Busy, fast-moving traffic made getting in and out of the parking lot difficult!
Stayed 4 nights in Apr 2024
Response from Ken H. , General Manager on Apr 16, 2024
Thank you for staying with us. Travel safely.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with courteous staff. Disappointed in the requirement of a $50 per room deposit that I have not received in a week and a slight challenge with arriving/departing due to a single access point.
Stayed 4 nights in Apr 2024
Response from Ken H. , General Manager on Apr 16, 2024
Thank you for staying with us. Please contact the hotel for any further assistance if needed.,

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked hotel after seeing pics on ecpedia website Totally misleading........pics showed a modern clean environment........reality is a run down dirty dump Booked a king room well in advance.....only room available at check in was a standard room This is by far the worst hotel i have ever stopped in They ran my card for incidentals......but actually charged me for room a second time Just terrible
Stayed 3 nights in Apr 2024
Response from Ken H. , General Manager on Apr 16, 2024
Thank you for staying with us. The card from expedia was not on your original reservation. However that issue was fixed when brought to our attention. I understand this can make you have negative thoughts and opinions of the hotel. We do hope you travel safely.

8/10 Good

Daniel

Traveled with group
Liked: Property conditions & facilities
Room was clean, staff helpful and polite, but way traffic noise was loud all nite long.
Stayed 3 nights in Apr 2024
Response from Ken H. , General Manager on Apr 15, 2024
Thank you for staying with us. Travel Brilliantly!

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine and lobby was nice. Very noisy location. We were in the back so noise was manageable. Good breakfast. Good staff. Refund very slow on security deposit and had to deal with that which is aggravating. Pool not heated but nice. All in all a good place to stay.
Stayed 2 nights in Apr 2024
Response from Ken H. , General Manager on Apr 15, 2024
Thank you for staying with us. Travel Brilliantly!

6/10 Okay

tariq

Business traveler
Liked: Cleanliness
Hard to find motel and hidden in the back
Stayed 1 night in Apr 2024
Response from Ken H. , General Manager on Apr 10, 2024
Thank you for your feedback. Travel Brilliantly!

6/10 Okay

Stella, Butler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was dirty, noisy, hard to get to a really
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Apr 9, 2024
Thank you for your feedback, Please contact the hotel directly to discuss further if needed.

10/10 Excellent

Tj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2024
Response from Ken H. , General Manager on Apr 6, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and close to the hospital where my son was admitted.
Stayed 1 night in Apr 2024
Response from Ken H. , General Manager on Apr 6, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

VICTOR MANUEL

Traveled with partner
Liked: Staff & service, property conditions & facilities
I just got here, but everything looks clean
Stayed 1 night in Apr 2024
Response from Ken H. , General Manager on Apr 2, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

louise

Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Apr 2, 2024
Thank you for staying with us! We truly appreciate it! Travel Brilliantly!!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, spacious room & comfortable bed. My only issue was figuring out how to use the remote, i got figured out lol.
Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Mar 29, 2024
Thank you so much for staying with us! Travel Brilliantly!

6/10 Okay

Jose Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Mar 25, 2024
Thank you for visiting. Travel Brilliantly.

10/10 Excellent

Arkean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stay here quite a few times and this place is great for the price and location. The staff is great day and / night shift, always there to help. The room is clean and the bed is nice👍👍👍. I recommend a stay here.
Response from Ken H. , General Manager on Mar 22, 2024
Thank you so much for the kind words! I will pass on to the staff and we look forward to seeing you again!

6/10 Okay

Elena

Traveled with family
Liked: Cleanliness
I’ve machine was a big bust! When we asked if there was another machine somewhere they said no better luck next time. Wow I was taken back.
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Apr 11, 2024
Thank you for your feedback. The ice machine is wildly popular and does take some time to refill once empty. I apologize if you were led to feel a different way.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front was very polite. It’s older hotel but it was clean great Mexican restaurant right next ate breakfast there both days.
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Mar 17, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Joe

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Mar 17, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Hector

Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Apr 2, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

Breck, Satellite Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely nice and helpful.
Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Mar 12, 2024
Thank you for staying with us! Travel Briliantly!

6/10 Okay

Kimberly

Smelled musty
Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Mar 11, 2024
Thank you for staying with us, we hope you travel well.

10/10 Excellent

Yanal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Mar 12, 2024
Thank you for staying with us, we appreciate your patronage! Travel Brilliantly!

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 4 nights in Mar 2024
Response from Ken H. , General Manager on Mar 11, 2024
Thank you for staying with us! Travel Brilliantly!

2/10 Terrible

Star

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ken H. , General Manager on Mar 11, 2024
I am sorry to hear your stay wasn't up to expectations. Please feel free to contact the hotel GM directly.

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly was the worst stay ever in a hotel and much to expensive 1. dirty 2. no ice 3. low water pressure 4. got sick from water 5.unfriendly 6. bedding was very sparse 7. the tv programs are a joke 8. smelled terrible
Stayed 2 nights in Mar 2024
Response from Ken H. , General Manager on Mar 10, 2024
We apologize your stay wasn't up to standards. Please contact the hotel GM if you would like to discuss.

8/10 Good

Claudia, Hidalgo

Traveled with partner
No comments
Stayed 1 night in Dec 2023
Response from Ken H. , General Manager on Mar 7, 2024
Thank you for staying. Travel Brilliantly!

8/10 Good

Juan

Stayed 7 nights in Feb 2024
Response from Ken H. , General Manager on Mar 22, 2024
Thank you for staying with us! Travel Brilliantly!

6/10 Okay

Ross

Disliked: Amenities, property conditions & facilities
Carpet dirty. Entry door difficult to open; needs adjusting so it doesn’t drag on carpet. Bathroom door doesn’t close. No luggage stand.
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Mar 1, 2024
Thank you for your feedback. We will address the items mentioned. Travel Brilliantly!

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels are the softest, plushest we've experienced in a very long time! Despite being along the interstate, the room was very quiet. The room could use some more USB ports to charge mobile devices.
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 25, 2024
Thank you for staying with us! Travel Brilliantly!

4/10 Poor

tariq

Liked: Staff & service
Disliked: Property conditions & facilities
Hot water was a problem. One bulb was fused above the dining table. Door was rubbing against the carpet and cumbersome to open. Too close to highway and was noisey. Nevertheless the staff was very polite. Ice machine was on the second floor only and not easly eccesssed unless one has to t aske a long route through distant elevators.
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 25, 2024
I'm sorry you had issues with the hot water. Did my staff move you rooms upon notification? Please contact the hotel and ask for me so I may address this correctly.

8/10 Good

John

Noisy parking lot parties.
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 24, 2024
Thank you for staying with us. I apologize for the noise from the parking lot. We do ask our guests to be courteous at all times. Thank you for bringing this to our attention.

4/10 Poor

Vinka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At the breakfast the food was cold, there was no toaste r for bread, there was shortage of everything, you had to be asking for what you wanted
Stayed 2 nights in Feb 2024
Response from Ken H. , General Manager on Feb 20, 2024
I want to apologize for the shortage of items. Unfortunately we do have some guests that take a huge abundance of the food at one time. This does create a shortage of food at times. Other than that I do hope your stay was pleasant and we wish you safe travels.

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Ken H. , General Manager on Feb 21, 2024
Thank you for staying with us. Happy travels!

10/10 Excellent

Joan

Liked: Property conditions & facilities
Friendly staff.
Stayed 2 nights in Feb 2024
Response from Ken H. , General Manager on Feb 19, 2024
Thank you for staying with us. Safe Travels!

6/10 Okay

Summer

Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 18, 2024
Thank you for staying with us. Travel Brilliantly!

10/10 Excellent

Jakavia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nice amenities and very good costumer service
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 17, 2024
Thank you for staying with us! Travel Brilliantly!

8/10 Good

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again, when I travel with my husband. The back is pretty loud after dark. I believe it’s safe but a solo female traveler I could see being a bit sketched out. I was woke up at 3am by yelling and someone pounding on door near me. Just left me bit uneasy. Everything else was amazing and staff went above and beyond for my 2 day stay. Rooms were clean beds were comfy.
Stayed 2 nights in Feb 2024
Response from Ken H. , General Manager on Feb 16, 2024
Thank you for your feedback, I will pass on this to our team!

8/10 Good

Lorenzo

Liked: Cleanliness
Good
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 16, 2024
Thank you for your feedback, I will pass on this to our team!

4/10 Poor

desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 14, 2024
Thank you for staying with us. we apologize if there were issues during your stay. Please feel free to contact the hotel General Manager if you have any other further concerns.

10/10 Excellent

Denys

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Feb 12, 2024
Thank you for staying with us! We appreciate you and wish you safe travels!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Clean newly refreshed Room new firm mattress crisp sheets .
Stayed 6 nights in Feb 2024
Response from Ken H. , General Manager on Feb 11, 2024
Thank you for staying with us! Travel Brilliantly!

10/10 Excellent

claire

Stayed 1 night in Feb 2024
Response from Ken H. , General Manager on Mar 21, 2024
Thank you for staying with us. Travel Brilliantly!

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant, room was clean and quiet. Staff was extremely friendly. The best the pirce. One down side is room smelled weird.
Stayed 2 nights in Feb 2024
Response from Ken H. , General Manager on Feb 5, 2024
Thank you for staying with us, travel brilliantly!

10/10 Excellent

Mike

Stayed 4 nights in Nov 2023
Response from Ken H. , General Manager on Mar 21, 2024
Thank you for staying with us. Travel Brilliantly!

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ken H. , General Manager on Feb 3, 2024
Thank you for staying with us, safe travels!

8/10 Good

Reilly

Traveled with partner, Traveled with pets
Would recommend
Stayed 2 nights in Jan 2024
Response from Ken H. , General Manager on Feb 1, 2024
Thank you for staying with us. Travel safely!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stop on a long journey.
Stayed 1 night in Jan 2024
Response from Ken H. , General Manager on Jan 31, 2024
Thank you for staying with us! Safe travels!

4/10 Poor

Jamie Dale

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was right off the interstate and really loud. The property was pretty run down, including my room: peeling wallpaper, old carpet, stained towels. I stayed for three days, and my bed was never made. I didn’t have towels the first night.
Stayed 4 nights in Jan 2024
Response from Ken H. , General Manager on Jan 30, 2024
Thank you for staying with us. Unfortunately the noise from outside is beyond our control. However the towels in the room and condition is within our control and I hope that we were given the opportunity to make it right after the first night. I did not see any reports from the reservation or your room during your three night stay. Please contact the hotel as I would like to speak to you further about the issues you experienced.

6/10 Okay

Kathy

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ken H. , General Manager on Jan 29, 2024
Thank you for staying with us. I would love to hear more on how we can improve. Please contact the hotel if you would like to speak with me.

2/10 Terrible

Shykera

Stayed 1 night in Jan 2024
Response from Ken H. , General Manager on Mar 21, 2024
Please contact the hotel to discuss your stay. Thank you.