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Candlewood Suites Austin Airport, an IHG Hotel

Photo gallery for Candlewood Suites Austin Airport, an IHG Hotel

Exterior
Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Candlewood Suites Austin Airport, an IHG Hotel

Candlewood Suites Austin Airport, an IHG Hotel

2.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
6711 East Ben White Boulevard, Bldg. 2, Austin, TX, 78741

Explore the area

  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)6 min drive
  • Popular LocationLady Bird Lake7 min drive
  • Popular LocationMcKinney Falls State Park7 min drive
  • Popular LocationSouth Congress Avenue9 min drive

Room options

About this area

Austin

Located in Austin, Candlewood Suites Austin Airport, an IHG Hotel is near the airport. Ann W. Richards Congress Avenue Bridge and Madison Cabin are local landmarks, and travelers looking to shop may want to visit Sixth Street and The Domain. Looking to enjoy an event or a game while in town? See what's happening at UFCU Disch-Falk Field or Longhorn baseball.
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Map

What's nearby

  • Lady Bird Lake - 7 min drive
  • McKinney Falls State Park - 7 min drive
  • South Congress Avenue - 9 min drive
  • Austin Convention Center - 13 min drive
  • Rainey Street - 14 min drive

Getting around

  • Plaza Saltillo Station - 8 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 6 min drive

Restaurants

  • Wendy's - 12 min walk
  • Jack in the Box - 13 min walk
  • Denny's - 18 min walk
  • Sonic - 4 min drive
  • Catfish Parlour - 6 min drive

About this property

Candlewood Suites Austin Airport, an IHG Hotel

Hotel near the airport
Consider a stay at Candlewood Suites Austin Airport, an IHG Hotel and take advantage of a free roundtrip airport shuttle, a grocery/convenience store, and a coffee shop/cafe. The onsite bistro, G Bar and Grill, features pool views and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking, plus extended parking (surcharge)
  • Cooked-to-order breakfast (surcharge), ATM/banking services, and multilingual staff
  • Free newspapers, an elevator, and a 24-hour front desk
Room features
All 86 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bathtubs
  • 46-inch LED TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 20 per week)
  • 24-hour free roundtrip airport shuttle at scheduled times and on request

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12.95–50 for adults and USD 10–50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • G Bar and Grill

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub only
  • Private bathroom
  • Towels

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

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Guest rating 4+
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Air conditioned
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2 star
2 star
Business friendly
Business friendly
Free airport shuttle
Free airport shuttle

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 51 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 6.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12.95 and USD 50.00 for adults, USD 10.00 and USD 50.00 for children (approximately)
  • Extended parking fee: USD 20 per week
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10.99 every 7 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from March to November
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Suites Austin Hotel
Candlewood Suites Austin
Candlewood Suites Austin Airport
Candlewood Suites Austin Airport, an IHG Hotel Hotel
Candlewood Suites Austin Airport, an IHG Hotel Austin
Candlewood Suites Austin Airport, an IHG Hotel Hotel Austin

Frequently asked questions

Does Candlewood Suites Austin Airport, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Candlewood Suites Austin Airport, an IHG Hotel?

As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Austin Airport, an IHG Hotel on Feb 12, 2023 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Austin Airport, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 51 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Candlewood Suites Austin Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Austin Airport, an IHG Hotel?

Check-in is from 3:00 PM - 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Austin Airport, an IHG Hotel?

Check-out is at noon.

Does Candlewood Suites Austin Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Candlewood Suites Austin Airport, an IHG Hotel located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from McKinney Falls State Park and 2.7 mi (4.3 km) from Riverside Golf Course. Colorado River and Live Oak Brewing Company are also within 6 mi (10 km).

Candlewood Suites Austin Airport, an IHG Hotel Reviews

Candlewood Suites Austin Airport, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 100 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 16 out of 100 reviews" "
" "8 - Good 16%
Rating 6 - Okay. 7 out of 100 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 7 out of 100 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 4 out of 100 reviews" "
" "2 - Terrible 4%

9.4/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Andi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. It had a small stove and even a dish washer and pots, pans and some dishes. I didn’t use them but I thought that was really nice. Definitely is something that makes me consider staying here again. It was cozy. The shower handle did break and I wasn’t able to shut the water off but I was given another room and I didn’t have to pay extra. I really enjoyed staying here and would have like to stay longer. It was a good price and the room was very nice.

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD JOB.

4/10 Poor

Kris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Do not recommend
Very noisy from the highway. No breakfast available on premise.
Stayed 3 nights in Oct 2022

4/10 Poor

Martin, LIVERPOOL

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Girl at reception was not helpful. Didn’t know enough information about airport shuttle. It would be helpful if the staff actually walked through the airport to the exact location for pickup of the shuttle bus. Vague directions and having to wait for over forty minutes for a shuttle bus that we had order isn’t good enough. Toilet holder broken, missing light in kitchen.
Stayed 5 nights in Oct 2022

8/10 Good

Edgardo

Stayed 4 nights in Oct 2022

8/10 Good

Jay

Stayed 3 nights in Oct 2022

4/10 Poor

Friedrich

Liked: Cleanliness
Disliked: Amenities
Airport shuttle van had only small paper sign in window and driver made no effort to call passengers
Stayed 1 night in Oct 2022

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was nice and attentive to. The issue of having to go to the other building to eat was not clear to me when booking so it was disappointing. Also it was too noisy. We changed rooms but the Highway noise was too much. Will not stay here again.
Stayed 7 nights in Oct 2022

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stay by the airport
Very clean, nice kitchen in room. Friendly staff. Shuttle was quick and on time, drivers friendly.
Stayed 1 night in May 2022

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2022