Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from Local

Bring Earplugs

Posted Jul 8, 2015
Pros: Had rooms at the last minute, shaded parking, really friendly and accommodating front desk staff, room itself was rather pleasant, just noisy.
Cons: There has to be quieter AC units out there, it was like sleeping on the wing of a jet.
Location: Lots to do nearby, not really applicable in my case.
I was hoping to get a relaxing couple of nights away, but it became immediately apparent that was not going to happen. Don't get me wrong, the staff were amazing, the hotel room was clean, everything was in excellent shape but as soon as I heard the AC kick in, I knew I was in for a long night. Between the loudest Air Conditioning unit I've ever heard, and an empty fridge that ran almost constantly singing its own tune, the noise within the hotel room was deafening. I was quite surprised at the quantity of dogs in the hotel (dog show in town?) when everywhere there were clear 'No Pets' signs, but that was less of a concern. So while this is a good hotel in a pinch, bring earplugs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
The overall experience was good. The suite is more like a studio apartment with a kitchen.
Comment from Hotel Management
Jun 30, 2015 by Rachelle, Hotel Management
Thank you for the great review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mission, Tx

Spacious, comfortable!

Posted Jun 17, 2015
Better than I expected. Almost felt like home there!
Comment from Hotel Management
Jun 30, 2015 by Rachelle, Hotel Management
What a wonderful compliment. Thank you so much.
4 out of 5
Recommended
for Everyone
by A verified traveler from austin texas

Nice hotel close to freeway, restaurants etc

Posted Jun 9, 2015
Great experience would love to stay there again, some things need to be replaced or fix such as curtains, bathroom door locks. Other than that hotel is excellent.
Comment from Hotel Management
Jun 30, 2015 by Rachelle, Hotel Management
We hope to have you back with us. We are always happy to address anything that we can during your stay so please do not hesitate to ask. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Utliitarian

Posted May 31, 2015
Pros: Nice staff
Cons: Better air conditioning
Location: Nothing to do unless you are driving.
There was a friendly check-in staff. Room was good-sized and wi-fi worked well. The wall unit for a/c was extremely loud whenever it came on and woke me up during the night. Also probably due to having the wall unit, the room had a quite musty smell. Kitchen would be handy if you were there for a longer stay, but I didn't need it. Nothing is accessible from there by walking. I would prefer a place with a decent restaurant attached or nearby.
Comment from Hotel Management
Jun 30, 2015 by Rachelle, Hotel Management
Thank you for sharing. We apologize that we did not meet your expectations and hope to have the opportunity to share the area with you on your next visit.
4 out of 5
Recommended
for Business Travelers
by brian

Posted May 26, 2015 on Hotels
Comment from Hotel Management
Jun 29, 2015 by Rachelle, Hotel Management
Thank you for your rating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great staff, very clean and quiet

Posted May 25, 2015
I reserved a smoking room, but was overbooked. the staff gave me an upgraded room and made everything right.
Comment from Hotel Management
Jun 30, 2015 by Rachelle, Hotel Management
Thank you for giving us the opportunity to make things right. We are so excited you enjoyed your stay.
5 out of 5
Recommended
for Business Travelers
by Darryl from Redondo Beach, CA

Darryl's Austin Discovery

Posted May 16, 2015 on Hotels
Single night before moving over to the conference hotel, the Renassiance. Would have rather stayed here. Really appreciated the quality of the room, kitchen, bed and TV channels. The lamp plugs made my work set up much easier than most. The washer and dyer came in handy as this was day 4 of my 8 day trip. Already booked one of you properties in CA for a leisure weekend later this month!
5 out of 5
Recommended
for Families
by Eduardo from Pasadena, CA

Candlewood is almost perfect.

Posted May 14, 2015 on Hotels
Everything was great. The only drawback was wifi was horrible.
5 out of 5
Recommended
for Personal Event
by Christian from longview

awesome!

Posted May 7, 2015 on Hotels
Staff was absolutely awesome, so nice! Room setup was perfect and I loved staying there!