Ratings based on 490 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Very Nice Place

Posted Nov 28, 2016
Pros: The location was within walking distance to the stadium and a block away from 6th street
Cons: Nothing really
It was a very nice hotel and we would definitely stay there again. The valet folks were pressuring us to move our car while we checked in but there was no other place to park until we got checked in and received our card for the garage but other than that, it was a great place.
5 out of 5
by A verified traveler from Houston

Ideal location in downtown Austin

Posted Oct 24, 2016
Location: Culture, restaurants, libations, parks, and shopping abound within a couple of blocks in all directions.
Every detail was beyond satisfactory except the AC thermostat control did not allow me to drop the temperature in the room below 67 degrees. I prefer cooler temperatures to sleep well. And one other problem: we could hear street noise even though our room was on the highest floor, not unusual for a thriving downtown.
3 out of 5
by A verified traveler

Posted Sep 26, 2016
We just stayed a Saturday night for my boyfriend's birthday. The hotel was nice but $48 for overnight parking is a bit much. There was a festival going on so there was no parking anywhere. Otherwise we would have just parked and walked.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Good day. I am sorry to hear that you paid $48 to park. Our overnight valet rate is only $35 so there is a discrepancy vs our posted rates. I can certainly adjust if we've made a mistake in billing. Please have a great day!
5 out of 5
by A verified traveler

Hotel near Austin's Convention Center

Posted Sep 24, 2016
The staff was nice and courteous. The hotel is conveniently located near Austin's Convention Center.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Good day. Thank you for your kind words regarding your stay and the staff. I will be sure to share your feedback with the team. Take care,
5 out of 5
by A verified traveler from North Carolina

Nice area, close to site, easily walked

Posted Sep 20, 2016
Pros: clean comfortable
Location: close to visitor center Vince Young Steak House You do have to pay to park at the motel, but the garage is very easy to access
We walked a lot during our stay. Motel is located in a good area. Staff very friendly. Room clean and comfortable
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Hello linda. Thanks for providing a review regarding your stay. I agree with you, our location is perfect for accessing all that the city has to offer. Take care
1 out of 5
by A verified traveler from San Antonio

Poor Management.

Posted Sep 6, 2016 on Hotels
Check-in suppose to be at 3:00pm. Arrived at 3:45pm, waited in line for 20 minutes, told check-in was at 4:00pm -Lie? Told no rooms available yet, maybe a 30 minute wait, had to wait until after a planned event was over at 11:30pm before I got my room key. Terrible Management not being prepared for a large crowd.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Hello. Thank you for providing feedback on your stay. I am sorry to hear that we did not have the room ready at 4pm and for the long line at check in for the home UT opening game. We faced a large rush as the game approached and got a bit behind. My sincere apologies,
5 out of 5
by A verified traveler from Istanbul, Turkey

Very good place for a reasonable price

Posted Sep 2, 2016 on Hotels
This is the second time I am staying at this hotel. The location is very good. The hotel is close to the 6th Street, where the heart of Austin nights beat. The rooms are large and beds are very comfortable. The staff are friendly and resourceful. Highly recommended for vacations with family/friends!
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
Good day, Thanks for your compliments of our hotel and location. I will be sure to share your comments with our team. Take care,
4 out of 5
by A verified traveler

Comfortable and quiet

Posted Aug 22, 2016 on Orbitz
We stayed one night and it was good for our needs. The beds were comfortable and the room was clean. The hotel staff sent up delivery menus when they told us their cafe had already closed. It was quiet and they have quite a nice store for late night snacks. Parking is a little expensive in the garage but it beats the alternative.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Good day. Thank you for providing feedback on your recent stay. I am sorry to hear that Champions Sportsbar was already closed for the evening by the time you were ready to eat. Take care,
4 out of 5
by Ruben

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Hi Ruben, thanks for taking the time to provide a rating for your recent stay. Based on your 4 star score, it looks like you enjoyed your stay. Thanks for your patronage and take care,
3 out of 5
by A verified traveler

Posted Aug 15, 2016
Staff were rude and un prepared, accommodations were not inline fur the price range parking arrangements were horrible
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Hello. I am sorry to hear that the staff was rude and seemingly unprepared. We strive for excellence and it sounds like we fell short with your stay. Please accept my humble apologies.