Ratings based on 120 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston,TX

Nice price, nice location in Austin

Posted Dec 17, 2016
Pros: Location and reasonable price
Cons: complementary breakfast!
Location: A short walk from Rainey and 6th street (where the action in Austin is).
Booked one night to see ausitn. Staff were nice and courteous. room was comfortable and quiet. nice location near downtown austin. good deal for the price
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very Nice Place

Posted Nov 28, 2016
Pros: The location was within walking distance to the stadium and a block away from 6th street
Cons: Nothing really
It was a very nice hotel and we would definitely stay there again. The valet folks were pressuring us to move our car while we checked in but there was no other place to park until we got checked in and received our card for the garage but other than that, it was a great place.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Ideal location in downtown Austin

Posted Oct 24, 2016
Location: Culture, restaurants, libations, parks, and shopping abound within a couple of blocks in all directions.
Every detail was beyond satisfactory except the AC thermostat control did not allow me to drop the temperature in the room below 67 degrees. I prefer cooler temperatures to sleep well. And one other problem: we could hear street noise even though our room was on the highest floor, not unusual for a thriving downtown.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2016
We just stayed a Saturday night for my boyfriend's birthday. The hotel was nice but $48 for overnight parking is a bit much. There was a festival going on so there was no parking anywhere. Otherwise we would have just parked and walked.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Good day. I am sorry to hear that you paid $48 to park. Our overnight valet rate is only $35 so there is a discrepancy vs our posted rates. I can certainly adjust if we've made a mistake in billing. Please have a great day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near Austin's Convention Center

Posted Sep 24, 2016
The staff was nice and courteous. The hotel is conveniently located near Austin's Convention Center.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Good day. Thank you for your kind words regarding your stay and the staff. I will be sure to share your feedback with the team. Take care,
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice area, close to site, easily walked

Posted Sep 20, 2016
Pros: clean comfortable
Location: close to visitor center Vince Young Steak House You do have to pay to park at the motel, but the garage is very easy to access
We walked a lot during our stay. Motel is located in a good area. Staff very friendly. Room clean and comfortable
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Hello linda. Thanks for providing a review regarding your stay. I agree with you, our location is perfect for accessing all that the city has to offer. Take care
3 out of 5
by A verified traveler

Posted Aug 15, 2016
Staff were rude and un prepared, accommodations were not inline fur the price range parking arrangements were horrible
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Hello. I am sorry to hear that the staff was rude and seemingly unprepared. We strive for excellence and it sounds like we fell short with your stay. Please accept my humble apologies.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, KY

Great Hotel - right next to convention center

Posted Aug 13, 2016
Pros: Great room and very comfortable bed
Cons: Nope
Location: Close to everything
Perfect place to stay in Austin. Close to convention center, restaurants & nightlife
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Hi Brad. Thanks for your patronage and for feedback on the guest room and excellent location of our hotel. Have a great day!
1 out of 5
by A verified traveler

Horrible experience

Posted Jul 24, 2016
Check in time is 3pm and room was not ready until 5:45pm. Beds are uncomfortable and squeaky. Valet damaged our car overnight and as we were completing paperwork and contacting police regarding the damage, valet pulled up another damaged car. They obviously have issues. Will never return to this horrible hotel.
Comment from Hotel Management
by General Manager, Hotel Management
Good day Birgitte. I am sorry to hear that we did not have your room ready in time and that we did not catch the squeaky bed prior to your check-in. I trust our valet company is working with you on your claim and hope you see swift resolution. Take care,
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to enjoy all of downtown Austin.

Posted Jun 28, 2016
Great location,staff room everything I hoped it would be for my fun girls weekend
Comment from Hotel Management
Jun 28, 2016 by General Manager, Hotel Management
Hello and thank you for staying with us!