Ratings based on 474 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Sep 26, 2016
We just stayed a Saturday night for my boyfriend's birthday. The hotel was nice but $48 for overnight parking is a bit much. There was a festival going on so there was no parking anywhere. Otherwise we would have just parked and walked.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Good day. I am sorry to hear that you paid $48 to park. Our overnight valet rate is only $35 so there is a discrepancy vs our posted rates. I can certainly adjust if we've made a mistake in billing. Please have a great day!
5 out of 5
by A verified traveler

Hotel near Austin's Convention Center

Posted Sep 24, 2016
The staff was nice and courteous. The hotel is conveniently located near Austin's Convention Center.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Good day. Thank you for your kind words regarding your stay and the staff. I will be sure to share your feedback with the team. Take care,
5 out of 5
by A verified traveler from North Carolina

Nice area, close to site, easily walked

Posted Sep 20, 2016
Pros: clean comfortable
Location: close to visitor center Vince Young Steak House You do have to pay to park at the motel, but the garage is very easy to access
We walked a lot during our stay. Motel is located in a good area. Staff very friendly. Room clean and comfortable
Comment from Hotel Management
Sep 21, 2016 by General Manager, Hotel Management
Hello linda. Thanks for providing a review regarding your stay. I agree with you, our location is perfect for accessing all that the city has to offer. Take care
3 out of 5
by A verified traveler

Posted Aug 15, 2016
Staff were rude and un prepared, accommodations were not inline fur the price range parking arrangements were horrible
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Hello. I am sorry to hear that the staff was rude and seemingly unprepared. We strive for excellence and it sounds like we fell short with your stay. Please accept my humble apologies.
5 out of 5
by A verified traveler from Louisville, KY

Great Hotel - right next to convention center

Posted Aug 13, 2016
Pros: Great room and very comfortable bed
Cons: Nope
Location: Close to everything
Perfect place to stay in Austin. Close to convention center, restaurants & nightlife
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Hi Brad. Thanks for your patronage and for feedback on the guest room and excellent location of our hotel. Have a great day!
1 out of 5
by A verified traveler

Horrible experience

Posted Jul 24, 2016
Check in time is 3pm and room was not ready until 5:45pm. Beds are uncomfortable and squeaky. Valet damaged our car overnight and as we were completing paperwork and contacting police regarding the damage, valet pulled up another damaged car. They obviously have issues. Will never return to this horrible hotel.
Comment from Hotel Management
by General Manager, Hotel Management
Good day Birgitte. I am sorry to hear that we did not have your room ready in time and that we did not catch the squeaky bed prior to your check-in. I trust our valet company is working with you on your claim and hope you see swift resolution. Take care,
5 out of 5
by A verified traveler

Perfect location to enjoy all of downtown Austin.

Posted Jun 28, 2016
Great location,staff room everything I hoped it would be for my fun girls weekend
Comment from Hotel Management
Jun 28, 2016 by General Manager, Hotel Management
Hello and thank you for staying with us!
5 out of 5
by Jon from Henderson, Texas

Romantic weekend getaway

Posted Jun 27, 2016 on Hotels
Our second stay at this location. Cleanest and best kept hotel at a reasonable price. Great centralized location within walking distance to most downtown hot spots and restaurants.
Comment from Hotel Management
Jun 28, 2016 by General Manaer, Hotel Management
Hi Jon. Thanks for your continued patronage and for providing feedback on your stay. Take care. General Manager
3 out of 5
by A verified traveler from new york, n.y

too busy on weekends

Posted Jun 27, 2016
Unfortunately we did not have a great experience as the walls are paper thin and the people in the next room were partying late into the night. Lots of young people on the weekend doubling and tripling in the rooms meant disruption for our entire floor. The hotel was not staffed to handle it and we were up most of the night. Not what I generally expect from a Marriott property.
Comment from Hotel Management
Jul 6, 2016 by General Manager, Hotel Management
Hello allie. I am sorry to hear that you were disturbed by other guest during your stay. Take care,
5 out of 5
by Cale

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by General Manaer, Hotel Management
Hello Cale. Thanks for your feedback. We appreciate your business.