Ratings based on 91 Verified Reviews

4.1 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
It was great. I would definitely recommend this hotel.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for your wonderful review of our property! We hope to welcome you and your friends back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel with Comfortable rooms

Posted Dec 9, 2016
Loved the room! Plus Starbucks inside was major points!!
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for your review of our property! I am happy to hear you enjoyed the accessibility to our Starbucks.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

A Value option

Posted Nov 21, 2016
Good for the money, a value choice. Pool is tiny so not for swimming purpose
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you for your review of our property.
4 out of 5
Recommended
for Families
by A verified traveler from Houston, TX

Great location for the city and the River

Posted Aug 29, 2016
Pros: location and price
Location: River was a 30 minute trip City was about 20 min away
At a great price and location, this place has it all. The room was comfortable enough to sleep in after a long day of being out. It did not feel musty and the sheets were clean. The fridge was clean and smelled fine. The carpet was not gross and the restroom was also clean. We spent one day at the river and one day in the city. This was a prime spot for both without breaking the bank. If you are planning on partying on 6th street this may be a little bit of a drive for Uber but still not unfeasible. Staff was pleasant enough, just wish there was continental breakfast.
Comment from Hotel Management
Sep 8, 2016 by GM, Hotel Management
Thank you so much for your review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Aug 8, 2016
Very good hotel. Close to the airport and downtown. Rooms were nice and clean.
Comment from Hotel Management
Aug 22, 2016 by GM, Hotel Management
Thank you for your sweet comments!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location to our activities.

Posted Jul 15, 2016
Would like continental breakfast. But made to order was good.
Comment from Hotel Management
Jul 15, 2016 by Manager, Hotel Management
Thank you for your review! Sorry that Courtyard's do not do continental breakfast but we do have our amazing bistro!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great downtown location

Posted Jul 6, 2016
Pros: cleanliness/location
Cons: at check in we did not receive our breakfast vouchers, part of our party paid for their meals when the should have been part of the reservation.
Location: close by downtown
The 24 hour coffee bar was a real treat!, The front desk staff was very friendly and courteous as they helped us plan our 4th of July adventure in the city
Comment from Hotel Management
Jul 15, 2016 by Manager, Hotel Management
Thank you for your reviews! So happy to hear you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Posted Apr 26, 2016
The reason I chose this hotel was because it was affordable and it offered a shuttle to the downtown area. It was about a 10 minute drive and the shuttle ran every 30-60 minutes. This was a super convenient service that the hotel offered.
Comment from Hotel Management
Apr 28, 2016 by GM, Hotel Management
Thank you so much for your review! Really hope the next time you are in Austin you come back and see us!
3 out of 5
by A verified traveler from Houston

Noisy neighbors

Posted Apr 24, 2016
Pros: Very nice staff .
Cons: They could bar the people who were next-door to us from ever staying with this hotel chain again.
Location: Mostly other hotels, a Suprt Walmart.
Noisy neighbors. Unfortunately we had some very belligerent and noisy neighbors who woke us up at 130 AM. The walls are very thin in this hotel so they were able to hear the telephone conversation reporting them to the hotel management. They, the noxious neighbors, then went up and down the hall knocking on doors to see who had reported them. We did not answer the door when they knocked on our door. The next time this happens I'm calling the police.
Comment from Hotel Management
Apr 28, 2016 by GM, Hotel Management
Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I am truly sorry about other peoples ignorance, your safe is very important to us. Hope the next time you are in Austin you have a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2016
Pros: The free cookies.
Cons: Bigger TVs, they were on the small side.
It did what a hotel was supposed to do. They call a three start and I guess it was. It was clean and comfortable and they allowed us to check in early.
Comment from Hotel Management
Apr 28, 2016 by GM, Hotel Management
Thank you for your response. I am sorry you were disappointed in the size of our TVs. Hope you come back and stay with us again.