SMOKE FILLED ROOMS
Posted Sep 6, 2016
We booked 3 rooms, promised this is smoke free hotel. Atleast that what they says everywhere in lobby and online.
When we arrived 4pm , 3 rooms booked were all in mess and stinking with cigarette smoke, and we kindly told the desk attendant he said he will look into it, ...
We choose to come back later once the room were cleaned...came back to rest in at 9pm , 2 rooms were slightly better but smoke stink remained in bedding and blankets. glad it was only 1 night stay.
If you have family and kids, or folks with breathing/asthma issues , stay away .... misleading marketing .."Why market as smoke free hotel" .... this hotel needs to be reported to authorities.
Breakfast was coffee and to go muffins.
Comment from Hotel Management
Sep 19, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I apologize that your room smelled of smoke and had cleanliness issues. Our property is 100% smoke free; unfortunately someone must have broken that rule. We will work to get this issue situated so that you or other travelers will not have to deal with a smoke odor. We really appreciate you bringing this issue to our attention. We hope we can be of service to you in the near future.