Not worth it.
Posted Nov 8, 2016
We unfortunately decided to visit Austin the weekend Taylor Swift's concert happened, so most hotels were booked. We thought we'd give this one a try since there wasn't much available and were disappointed. First, the rooms look outdated, there was blood on the sheets, pillow case, bathroom wall and toilet. The toilet had a really strong pee smell. The bathtub was dirty. I won't be staying here again. I expected more for the price. We didn't get to try the breakfast, we ate somewhere else.
Comment from Hotel Management
Nov 28, 2016 by Manager, Hotel Management
Thank you for taking the time to write a review. We here at ESA take every guest response seriously and really appreciate your feedback. Please know that we take your concerns very seriously, I have shown my housekeeping staff your survey and let them know that this is unacceptable. I just want you to know that this is not the norm for us and it is very upsetting. I sincerely hope that you will give us another opportunity to show the positive changes we are making; please consider staying here again on your next visit to the Austin area.