Ratings based on 140 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Austin hotelPosted Mar 28, 2017
Great service easy access to downtown xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
for Everyoneby A verified traveler
Romantic city stayPosted Feb 13, 2017
Everything you would expect from a four seasons. The back patio / yard / restaurant on the lake was perfect. Other than a billing issue at checkout that was quickly resolved, it was a great short stay.
Not up to what I expect from a Four SeasonsPosted Feb 13, 2017 on Hotels
I was not all that impressed with this Four Seasons. The location was fantastic. The general facilities, such as the lobby and grounds were great. However, I did have some major issues. First and foremost, the spa was undergoing a renovation, and I do not recall any notification regarding the closure. While they had temporary treatment rooms, my wife was unable to use the general spa facilities, which she really enjoys. Next, there was some level of spa construction/renovation noise during the day, which was very annoying. Rooms were not the size I am used to at a Four Seasons (no separate toilet area, or even a tub). Service was very spotty in the lobby bar. And, finally, our room was never serviced by housekeeping on one our our days of the stay, despite hanging the "please service room" door hanger on the door for most of the day while we were out and about. In short, I just expect better from a Four Seasons.
for Everyoneby A verified traveler from Houston
Austin's Best Hotel LocationPosted Feb 12, 2017
Pros: Not too big, great location, easy access despite Austin's miserable traffic problems downtown.
Location: Overlooking Lady Bird Lake best hotel view in Austin
Was able to check in at noon instead of 3 pm, lake view room with balcony, watch the bats at night leave Congress bridge and the scullers in the early morning while the lake is quiet, what's not to love about this hotel?
by A verified traveler from Houston
Not worth the pricePosted Dec 5, 2016
Pros: Location was great.
The only reason we booked this hotel was because it was an Expedia VIP hotel. When we checked in there was a very loud party going on in the lobby bar and we could not hear the front desk clerk. We were put in a second floor accessible room facing the driveway. I went down to see about being moved to a higher floor and we ended up being moved to the 7th floor, facing the river. The room was nice, and the views were great. We've stayed at several Four Seasons in the past and I don't feel like the service was on par with the nightly rate.
for Everyoneby A verified traveler from US
Nice hotel close to the Lake and downtownPosted Dec 1, 2016
Easy walking to downtown and Rainey street and the lake. Great coffee and breakfast
by A verified traveler
Posted Oct 14, 2016 on Hotels
for Everyoneby A verified traveler from k
not 4 seasons you wxpectPosted Sep 2, 2016 on Orbitz
Great location and staff. Dated rooms. Needs major renovaion.
Posted Aug 18, 2016 on Hotels
Best service , just incredible
by John from Charlotte
Posted Aug 17, 2016 on Hotels
Our stay was great, as usual, at this hotel. The staff and service standards are impeccable, and we can't wait to come back. I travel to Austin several times each year on business, and we tend to stay here most of the time. They think of everything before we need it.