Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Nice hotel close to the Lake and downtown

Posted Dec 1, 2016
Easy walking to downtown and Rainey street and the lake. Great coffee and breakfast
4 out of 5
by A verified traveler from k

not 4 seasons you wxpect

Posted Sep 2, 2016 on Orbitz
Great location and staff. Dated rooms. Needs major renovaion.
5 out of 5
by Shannon

Posted Aug 18, 2016 on Hotels
Best service , just incredible
5 out of 5
by John from Charlotte

Posted Aug 17, 2016 on Hotels
Our stay was great, as usual, at this hotel. The staff and service standards are impeccable, and we can't wait to come back. I travel to Austin several times each year on business, and we tend to stay here most of the time. They think of everything before we need it.
4 out of 5
by A verified traveler

nice hotel near the lake

Posted Aug 6, 2016
Pros: the bed was clean and comfy.
Cons: everything is fine.
Location: austin bbq is the best in the world.
the staff was very friendly. i got a great room over looking the lake.
5 out of 5
by Lana

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
3 out of 5
by A verified traveler

In need of a makeover...

Posted Jul 5, 2016 on Hotels
Nice overall, hotel needs remodeling / work. A little tired looking, which was also confirmed by a recent 4 Seasons guest who stayed not too long ago whom I know personally, and had the same impression. Staff was great, except with one experience when I went outside one evening and asked for a cocktail and had to wait 25 minutes for someone to come outside (after I went in twice to ask for someone), and it wasn't busy, either.
5 out of 5
by A verified traveler

nice lakeview room

Posted Jun 25, 2016
Pros: i love the hotel.
Cons: everything was great.
Location: the hotel is close to many Texas BBQ.
it is a gorgeous view of the lake. the customer service was excellent. the staff was very very friendly.
5 out of 5
by William

This traveler left a rating score only Posted May 6, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2016 on Hotels