Ratings based on 457 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from TN
Great place to stayPosted Nov 4, 2015
Pros: Staff was very helpful and friendly, hotel was clean, hot breakfast was good and convenient, close access to interstate yet quite, nice area
Location: Downtown 6th St is about 15mi away, some restaurants near by
Staff was very helpful and friendly, hotel was clean, hot breakfast was good and convenient, close access to interstate yet quite.
for Everyoneby A verified traveler
Posted Oct 26, 2015
Peaceful place, friendly and professional staff, great location and affordable rates. I'm a recurrent guest, love this place
for Everyoneby A verified traveler from Oregon
Nice hotel and excellent staffPosted Oct 20, 2015
Pros: The Arboretum moniker is genuine. The hotel grounds have plenty of trees as is the surrounding area. I found it to be pleasantly quiet, too.
Cons: Can't think of anything.
Location: More suburban location. Just head in to the city.
Came to Austin for a wedding and found the Hampton Inn NW Arboretum to be a fine place to stay. Austin downtown was close enough, about 20 minutes drive depending upon the time of day. The hotel is located near several shopping areas and restaurants and close to several major roads/highways. The staff was friendly and polite, too. Nice.
for Everyoneby A verified traveler
Nice and convenient to northeast AustinPosted Oct 17, 2015
Pros: Bed was very comfortable and so was the pillow. Free breakfast and fruit available for free all day.
Easy access off Loop 1 and nice place. Easy check in and check out.
by A verified traveler
Posted Oct 12, 2015
Hotel staff. Unhelpful and Rude. Room is very small.
for Everyoneby A verified traveler from F
Nice hotel close to shopping and restaurants.Posted Oct 5, 2015
The room was a reasonable size for two people. The beds were comfortable. The breakfast was nice. The dining area was very well laid out to provide comfortable and adequate seating for small groups as well as large groups. The staff was very pleasant and friendly.
for Couplesby John from Southlake, TX
Great valuePosted Aug 31, 2015 on Hotels
for Familiesby Michael from Albuquerque, NM
Posted Aug 26, 2015 on Hotels
The staff was very friendly, the room was clean and cool. The hotel was in a nice location and the breakfast served was very good. Would definitely stay again.
for Everyoneby A verified traveler from Midland, Texas
Great stay and pet friendly.Posted Aug 26, 2015
Pros: Family enjoyed the pool, breakfest and outside space for the pet that came along on trip. Personal staff were helpful and kind, great stay!!
Cons: Pillows were to soft, had to triple up on the pillows. Vending machines,had to go through four floors to get a bottled water.
Location: Traffic was reasonable for the Austin area. Had a Burger King for a late snack with the family, right next to the hotel. The Shrimp Boat was near by.
Great place to stay, Brie Jackson (Front Desk Supervisor) was friendly and helpful. Helped with explaining the details on the rules of pet policy. Provided us with Pizza Hut contact and info to place an order. Later provided swimming pool towels as the kids kept requesting them. The hotel had good space outside around the facility to allow pets to walk. Rooms were clean and facility was well kept and maintained. The pool area was great, the kids had fun the whole four days we stayed at this hotel. Breakfest was awesome, a great variety and a good selection each day,with something different each morning. Great place,would recommend to friends and family.
for Familiesby Michelle from Austin, TX
Friendly staff, good neighborhood, very cleanPosted Aug 25, 2015 on Hotels
Had to stay here while our home in town had work done. Room was average-sized but they were accommodating about extra pillows, towels, blankets, etc. Hotel is very clean and the staff was friendly--you can tell customer service is a priority and they hire "people persons." Complimentary hot and cold breakfast was always being replenished and everyone was pleased with their meals. We would definitely recommend this hotel to others.