Outdoor pool, open 7:00 AM to 10 PM, sun loungers
Check availability

Reviews of Hampton Inn Austin-Round Rock

2.5 out of 5
Hampton Inn Austin-Round Rock
110 Dell Way, Round Rock, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1003 reviews" "
Rating 8 - Good. 245 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2024
Response from Hampton Inn Austin-Round Rock on Apr 17, 2024
Thank you for leaving a review! Cannot wait to see you again.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and comfortable
Stayed 1 night in Apr 2024
Response from Hampton Inn Austin-Round Rock on Apr 16, 2024
Thank you for your review. It was a pleasure to host you

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Round Rock on Apr 15, 2024
Thank you for your review, it was a pleasure having you!

10/10 Excellent

James

Our stay here was great. The weight room was excellent, breakfast was good and the rooms are clean.
Stayed 5 nights in Apr 2024
Response from Hampton Inn Austin Round Rock on Apr 14, 2024
Thank you for staying with us, it was a pleasure hosting you!

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Austin-Round Rock on Apr 16, 2024
Thank you for your review, it was a pleasure having you!

2/10 Terrible

Joy

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Hampton Inn Austin Round Rock on Apr 14, 2024
Thank you for taking the time to provide a review. We apologize for any inconvenience that you encountered during the stay. We hope you give us a second chance when you are in the area!

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shelia the breakfast lady is so sweet and helpful
Stayed 1 night in Apr 2024
Response from Hampton Inn Austin-Round Rock on Apr 11, 2024
Thank you for your review. We hope to see you again!

10/10 Excellent

Irais

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Helped us with a room for an early check in. We waited about an hour and then got taken cared of immediately. Rooms are clean and area was t too loud
Stayed 2 nights in Apr 2024
Response from Hampton Inn Austin Round Rock on Apr 9, 2024
We appreciate your feedback, it was a pleasure having you!

10/10 Excellent

Guoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Room is clean and make me feel better than home.
Stayed 2 nights in Apr 2024
Response from Hampton Inn Austin Round Rock on Apr 9, 2024
We appreciate your feedback, thank you for staying with us. We hope to see you next time you are in Round Rock!

10/10 Excellent

Monica

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly! The staff was super nice and the breakfast was delicious. We found a few things on the floor when we checked in but other than that it was pretty clean. The sheets were also all white and clean!
Stayed 2 nights in Apr 2024
Response from Hampton Inn Austin-Round Rock on Apr 8, 2024
Thank you for taking the time to write your review. We are glad you enjoyed your stay and cannot wait to welcome you back to Round Rock again!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hampton Inn Round Rock on Apr 8, 2024
We appreciate your feedback and cannot wait to welcome you back!

10/10 Excellent

aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Staff was attentive to housekeeping
Stayed 3 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 7, 2024
Thank you for taking the time to write your review. We are glad you enjoyed your stay and cannot wait to welcome you back to Round Rock again!

8/10 Good

Maribel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 6, 2024
Thank you for your comment. We hope to see you again soon!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, breakfast was great and staff!
Stayed 1 night in Feb 2024
Response from Hampton Inn Round Rock on Apr 5, 2024
We appreciate your feedback!

10/10 Excellent

Frances

Stayed 1 night in Apr 2024
Response from Hampton Inn Austin Round Rock on Apr 9, 2024
Thank you for providing your feedback!

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, amenities
Very clean property and great customer service!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 2, 2024
Thank you so much for your kind words! We look forward to your return and cannot wait to see you again.

10/10 Excellent

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to the freeway, movie teather near by
Stayed 2 nights in Mar 2024
Response from Aby on Apr 1, 2024
We are delighted to hear you enjoyed an excellent stay. Thank you for taking the time to submit a review, and to let us know you enjoyed your visit. It would be our pleasure to welcome you back anytime!

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a major update. You get that dirty feeling inside. Nothing is updated or not stained. Shower disgusting.
Stayed 1 night in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 1, 2024
We are sorry to hear about your recent experience at our hotel. We appreciate your feedback as we continue to improve daily. We hope you will give us a second chance when are in the area to show our true dedication to hospitality.

8/10 Good

Quiante

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 30, 2024
Thank you for writing a review. We are glad you were able to stay with us and enjoyed your time. We cannot wait to see you again!

10/10 Excellent

Karissa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 29, 2024
Thank you for providing your feedback!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff was exceptional. Shelia was awesome! She was so nice and very customer service oriented.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 29, 2024
Thank you for your positive review! We are so happy to hear that you had a wonderful time with us and cannot wait to see you again.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and quick check in process.
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 27, 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 27, 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 Excellent

tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good neat clean hotel. Just loved it
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 24, 2024
Thank you for taking the time to write about your experience. We are pleased to hear that you enjoyed your stay, and we hope to see you again in the future!

2/10 Terrible

Thomas

Stayed 3 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 11, 2024
We are sorry to hear of your experience. We hope you will give us a second chance next time you are in the area.

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. The appliances in the room were not working as expected.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 22, 2024
We appreciate your feedback and will be taking the comments into consideration to keep improving the service we provide.

10/10 Excellent

Alberto, Lakeland

Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Apr 11, 2024
Thank you for your review.

10/10 Excellent

Lakeista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Sheila was so helpful to me and my boys. Definitely will come back to stay!!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 22, 2024
Thank you for your kind words. We cannot wait to see you back again and look forward to your return!

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 21, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Rudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin-Round Rock on Mar 19, 2024
Thank you for a review! We cannot wait to welcome you back in the future.

8/10 Good

Jacque

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean property. Not enough parking spots.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 18, 2024
Thank you for staying and providing your feedback. We will take the comments into consideration to keep improving our service. We cannot wait to see you next time!

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024
Response from Jordyn on Mar 16, 2024
We are happy to hear you enjoyed your stay in Round Rock! We cannot wait to see you again and welcome you back in the future.

8/10 Good

Nancy

Traveled with family
Liked: Amenities
Only complaint is the lack of daily housekeeping service and the fact that if I needed something I had to go downstairs to get it. Orher than that, awesome affordable hotel!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 16, 2024
Thank you for staying and providing your feedback. We will take the comments into consideration to keep improving our service. We cannot wait to see you next time!

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very clean and comfortable. Great service, over all just a very good hotel.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 16, 2024
Thank you for staying with us, we are happy to know you had a great experience. We cannot wait to welcome you back again!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was always full it needs more parking i was told to park t Joes crab shack but did not need to a vehicle moved out of parking spot
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 15, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff was friendly
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 13, 2024
Thank you for staying with us, it was a pleasure to have you!

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and quiet stay!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 11, 2024
Thank you for staying with us and providing the feedback. We cannot wait to see you again!

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room layout, lobby has outlets everywhere, mostly nice staff. Good free breakfast.
Stayed 3 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 9, 2024
Thank you for staying with us and taking the time to provide us with your feedback.

4/10 Poor

JULIA

Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 7, 2024
Thank you for providing feedback regarding your stay. We apologize for any inconvenience during your stay and hope you give us a second chance next time you are in the area!

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 6, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 4, 2024
Thank you for taking the time to write a review for us!

10/10 Excellent

Abigal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very pleasant, the woman in the breakfast area was so kind and helpful as well. Front desk staff were nice and helped with any requests I had for towels or change of bedding. My family and I really loved how conveniently located to food and shopping this location is. 10/10 would stay again.
Stayed 2 nights in Mar 2024
Response from Jordyn on Mar 3, 2024
Thank you for your wonderful review of both our property and staff! We are glad to hear you had a great time with us and cannot wait to welcome you back to Round Rock in the future.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff. Very clean. Lots of bird life in the trees outside. Loved that
Stayed 3 nights in Feb 2024
Response from Hampton Inn Austin Round Rock on Feb 26, 2024
Thank you for staying with us and taking the time to provide us the feedback. We hope to see you soon next time!

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. Staff extremely helpful and friendly.
Stayed 1 night in Feb 2024
Response from Hampton Inn Austin Round Rock on Feb 25, 2024
Thank you for staying with us, we appreciate your feedback. Hope to see you soon next time you are in the Round Rock area!

10/10 Excellent

Tess

Traveled with family
Liked: Property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 24, 2024
Thank you for taking the time to review our property. We are glad you had a great stay with us and cannot wait to welcome you back in the future.

8/10 Good

Justice, katy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 17, 2024
Thank you so much for your review! We are happy to hear you enjoyed your stay with us and cannot wait to welcome you back home in the future.

8/10 Good

DAE OK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay and breakfast is good.
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 12, 2024
Thank you for taking the time to write about your recent stay. It was a pleasure to have you and we cannot wait to welcome you back again!

10/10 Excellent

Amauris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024
Response from Hampton Inn Austin Round Rock on Jan 30, 2024
Thank you for staying with us and taking the time to write a review. We cannot wait to welcome you back again!

10/10 Excellent

Adneris Ferrer

Stayed 4 nights in Jan 2024
Response from Hampton Inn Round Rock on Mar 20, 2024
Thank you for taking the time to provide your feedback!

2/10 Terrible

Mary

Awful
Response from Hampton Inn Austin Round Rock on Jan 28, 2024
We appreciate you taking the time to write a review. We apologize for any inconvenience during your stay and hope you give us a second chance next time you are in the Round Rock area!