Outdoor pool, open 7:00 AM to 10 PM, sun loungers

Reviews of Hampton Inn Austin-Round Rock

2.5 out of 5
Hampton Inn Austin-Round Rock
110 Dell Way, Round Rock, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 985 reviews" "
Rating 8 - Good. 244 out of 985 reviews" "
Rating 6 - Okay. 79 out of 985 reviews" "
Rating 4 - Poor. 33 out of 985 reviews" "
Rating 2 - Terrible. 26 out of 985 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and quick check in process.
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 27, 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 27, 2024
Thank you for taking the time to share your experience. We look forward to your return and cannot wait to welcome you back.

10/10 Excellent

tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good neat clean hotel. Just loved it
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 24, 2024
Thank you for taking the time to write about your experience. We are pleased to hear that you enjoyed your stay, and we hope to see you again in the future!

10/10 Excellent

Vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. The appliances in the room were not working as expected.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 22, 2024
We appreciate your feedback and will be taking the comments into consideration to keep improving the service we provide.

10/10 Excellent

Lakeista

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Sheila was so helpful to me and my boys. Definitely will come back to stay!!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 22, 2024
Thank you for your kind words. We cannot wait to see you back again and look forward to your return!

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 21, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Rudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin-Round Rock on Mar 19, 2024
Thank you for a review! We cannot wait to welcome you back in the future.

8/10 Good

Jacque

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean property. Not enough parking spots.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin-Round Rock on Mar 18, 2024
Thank you for staying and providing your feedback. We will take the comments into consideration to keep improving our service. We cannot wait to see you next time!

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2024
Response from Jordyn on Mar 16, 2024
We are happy to hear you enjoyed your stay in Round Rock! We cannot wait to see you again and welcome you back in the future.

8/10 Good

Nancy

Traveled with family
Liked: Amenities
Only complaint is the lack of daily housekeeping service and the fact that if I needed something I had to go downstairs to get it. Orher than that, awesome affordable hotel!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 16, 2024
Thank you for staying and providing your feedback. We will take the comments into consideration to keep improving our service. We cannot wait to see you next time!

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very clean and comfortable. Great service, over all just a very good hotel.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 16, 2024
Thank you for staying with us, we are happy to know you had a great experience. We cannot wait to welcome you back again!

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot was always full it needs more parking i was told to park t Joes crab shack but did not need to a vehicle moved out of parking spot
Stayed 2 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 15, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the staff was friendly
Stayed 4 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 13, 2024
Thank you for staying with us, it was a pleasure to have you!

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and quiet stay!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 11, 2024
Thank you for staying with us and providing the feedback. We cannot wait to see you again!

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room layout, lobby has outlets everywhere, mostly nice staff. Good free breakfast.
Stayed 3 nights in Mar 2024
Response from Hampton Inn Austin Round Rock on Mar 9, 2024
Thank you for staying with us and taking the time to provide us with your feedback.

4/10 Poor

JULIA

Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 7, 2024
Thank you for providing feedback regarding your stay. We apologize for any inconvenience during your stay and hope you give us a second chance next time you are in the area!

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 6, 2024
Thank you for staying with us, it was a pleasure having you!

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Mar 2024
Response from Hampton Inn Round Rock on Mar 4, 2024
Thank you for taking the time to write a review for us!

10/10 Excellent

Abigal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was very pleasant, the woman in the breakfast area was so kind and helpful as well. Front desk staff were nice and helped with any requests I had for towels or change of bedding. My family and I really loved how conveniently located to food and shopping this location is. 10/10 would stay again.
Stayed 2 nights in Mar 2024
Response from Jordyn on Mar 3, 2024
Thank you for your wonderful review of both our property and staff! We are glad to hear you had a great time with us and cannot wait to welcome you back to Round Rock in the future.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff. Very clean. Lots of bird life in the trees outside. Loved that
Stayed 3 nights in Feb 2024
Response from Hampton Inn Austin Round Rock on Feb 26, 2024
Thank you for staying with us and taking the time to provide us the feedback. We hope to see you soon next time!

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel. Staff extremely helpful and friendly.
Stayed 1 night in Feb 2024
Response from Hampton Inn Austin Round Rock on Feb 25, 2024
Thank you for staying with us, we appreciate your feedback. Hope to see you soon next time you are in the Round Rock area!

10/10 Excellent

Tess

Traveled with family
Liked: Property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 24, 2024
Thank you for taking the time to review our property. We are glad you had a great stay with us and cannot wait to welcome you back in the future.

8/10 Good

Justice, katy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 17, 2024
Thank you so much for your review! We are happy to hear you enjoyed your stay with us and cannot wait to welcome you back home in the future.

8/10 Good

DAE OK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay and breakfast is good.
Stayed 1 night in Feb 2024
Response from Jordyn on Feb 12, 2024
Thank you for taking the time to write about your recent stay. It was a pleasure to have you and we cannot wait to welcome you back again!

10/10 Excellent

Amauris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024
Response from Hampton Inn Austin Round Rock on Jan 30, 2024
Thank you for staying with us and taking the time to write a review. We cannot wait to welcome you back again!

10/10 Excellent

Adneris Ferrer

Stayed 4 nights in Jan 2024
Response from Hampton Inn Round Rock on Mar 20, 2024
Thank you for taking the time to provide your feedback!

2/10 Terrible

Mary

Awful
Response from Hampton Inn Austin Round Rock on Jan 28, 2024
We appreciate you taking the time to write a review. We apologize for any inconvenience during your stay and hope you give us a second chance next time you are in the Round Rock area!

10/10 Excellent

Yolanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Austin Round Rock on Jan 13, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

ANTHONY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though not unbearable, you can hear the traffic noise pretty clearly.
Stayed 1 night in Jan 2024
Response from Hampton Inn Round Rock on Jan 12, 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Anna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jordyn on Jan 10, 2024
Thank you so much for your positive review. We are so glad to hear you enjoyed your stay with us and cannot wait to welcome you back in the future.

10/10 Excellent

Deanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Austin round rock on Dec 30, 2023
Thank you for sharing your feedback. We appreciate it and glad to hear that you enjoyed your stay. Hope to see you again in future.

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 28, 2023
Thank you for your positive review. We are so glad to hear you enjoyed your time with us and we cannot wait to welcome you back to Round Rock again.

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel...
This is a great hotel with a great staff especially Shelia who works in the breakfast area. She was extremely nice and very helpful. We greatly appreciated all of her help. Thereare only two issues I have with this hotel 1. There is not a large selection of TV channels. They have way to many news stations 2. The shower in the handicap accessible bathroom is poorly designed because we took a shower and water was all over the bathroom floor which is very dangerous. Also the shower needs better engravings so people can know which way is cold and which way is hot. Breakfast was good. Room was very nice.
Stayed 3 nights in Dec 2023
Response from Hampton Inn Austin round rock on Dec 28, 2023
Thank you for staying with us, It was pleasure having you and we appreciate your feedback and will take the comments into consideration to keep improving our service. Hope you give us a second chance. Have a happy holidays!

10/10 Excellent

Tobi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast buffet.
Best hotel experience we have had in a long time. The breakfast buffet was excellent and had so much food on it, and the woman who ran the breakfast area was so attentive and made sure we had everything we wanted. Front desk staff was extra friendly and had hot.cocoa out every evening. Ever since COVID, we've been missing all the little extra touches that hotels used to give, so we were pleasantly surprised. Will be staying here on all our Austin stays!
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 26, 2023
Thank you for staying with us, we appreciate your feedback. It was a pleasure having you and we cannot wait to welcome you back soon!

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 25, 2023
Thank you for your review! We are glad to hear you enjoyed your stay with us. Happy holidays and we cannot wait to see you again in the future.

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023
Response from Jordyn on Dec 25, 2023
Thank you for choosing to stay with us for the holiday season and we are happy you enjoyed your time with us. We hope to see you again in the future!

10/10 Excellent

Alexis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 22, 2023
We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 20, 2023
We appreciate your feedback!

8/10 Good

Alma

Stayed 2 nights in Dec 2023
Response from Jordyn on Dec 19, 2023
Thank you for your review. We cannot wait to welcome you back!

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordyn on Dec 19, 2023
Thank you so much for your review. It is our pleasure that we were able to provide you with an excellent experience. We hope to welcome you back for a future stay with us.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times. It is always clean, good service, nice breakfast, cookies and beverages in the lobby. This will be our go-to when coming back for future events.
Stayed 1 night in Dec 2023
Response from Hampton Inn Round Rock on Dec 18, 2023
Thank you for staying with us, we appreciate your feedback and cannot wait to welcome you back!

10/10 Excellent

Zicai

Liked: Cleanliness, staff & service, property conditions & facilities
this is a good place.
Stayed 1 night in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 16, 2023
Thank you for staying with us and taking the time to share your feedback. We are glad you enjoyed your stay with us and cannot wait to welcome you back!

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service
Overall pretty good. Listing states laundry onsite but is inaccurate. We were there for a soccer tournament so pretty inconvenient as we had to find somewhere else to wash jerseys.
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 11, 2023
Thank you for staying with us, we appreciate your feedback and will take the comments into consideration to keep improving our service.

4/10 Poor

Damian

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Inconvenient parking lot when everyone decides to book this hotel. The biggest reason for 2 stars was because we stayed 6 nights and not once did we get anyone to clean the room or change the sheets. Unbelievable. Almost 650$ and no clean sheets every other day as promised.
Stayed 5 nights in Dec 2023
Response from Jordyn on Dec 10, 2023
We do apologize for the inconvenience you encountered during your stay. I apologize for your unsatisfactory stay. We do ask if service is missed to inform the front desk so we can work to fix the situation in a timely manner. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us a second chance next time you are in the area!

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
This was a great hotel to stay in. The only bad thing was that the fitted sheet over the king size bed was too little and kept coming off the top of the mattress. Other than that everything else was great!
Stayed 2 nights in Dec 2023
Response from Hampton Inn Austin Round Rock on Dec 9, 2023
Thank you for staying with us, we appreciate your feedback. The comments will be taken into consideration to keep improving our service. We cannot wait to welcome you back soon!

10/10 Excellent

Ingra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for my overnight stay. Just a little dated but everything was clean and I was completely comfortable. The most impressive part was the attentiveness of Sheila who was in charge of breakfast. She was genuinely friendly and quick to respond to requests.
Stayed 1 night in Nov 2023
Response from Hampton Inn Round Rock on Dec 5, 2023
Thank you for staying with us and taking the time to write a review. We appreciate your feedback and cannot wait to welcome you back!

10/10 Excellent

Rachel, New Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything is as usual. This was our 5th or 6rh stay here and love it Everytime. Breastfast is always good and the stay is nice.
Stayed 2 nights in Nov 2023
Response from Hampton Inn Austin round rock on Dec 4, 2023
Thankyou for staying with us. We appreciate your feedback. Hope to see you next time!

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean
Stayed 1 night in Nov 2023
Response from Hampton Inn Austin round rock on Dec 4, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you next time!

8/10 Good

Scott, Houston

Stayed 1 night in Nov 2023
Response from Jordyn on Dec 16, 2023
Thank you so much for your review. We are so glad that you enjoyed your time with us, and we cannot wait to welcome you back in the future.

10/10 Excellent

Dalila

Traveled with family and small children
Liked: Amenities
This place was great. Easy check in and check out. The room was clean and smelled good too. Only bad I can say is the walls are pretty thin. I could hear the couple next door getting it on. No big deal but my kid was asking what noise that was. Friendly staff too.
Stayed 1 night in Nov 2023
Response from Heather on Nov 12, 2023
Thank you for the positive review. We're glad you enjoyed your stay with us and we look forward to seeing you again!