Great Hotel..would stay again.
Posted Dec 27, 2016 on Hotels
We were upgraded to a very nice big room with sitting area...which was a nice surprise. Great variety of breakfast items, all fresh and well presented. Lovely dining area, good coffee.
One disappointment. After arriving home I discovered that a sweater and scarf was missing. I rechecked bags and garment bag. It was apparent that we didn't remove it from the room closet. I called the hotel on the 25th and left a message with Housekeeping with my number. Called a second time today, December 26th, and a nice young man finally got the listing of room #'s and items left. My sweater was not listed. It could be that it was overlooked when being cleaned and possibly the next guest took it. Of course, it is my fault for not rechecking the closet before leaving. I hope this review will be shared with the hotel management so that members of housekeeping are diligent about being sure to check for items that might be left by guests, but nobody's perfect and the responsibility is mine for not taking another look.