Ratings based on 2,370 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco, TX

Downtown Austin

Posted Jul 15, 2017
Extremely close vicinity for several attractions in the immediate area made this a perfect location to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Staff is very kind and the room was very clean & comfortable! I've stayed here a few times now and have never had an issue!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to convention center

Posted Jul 11, 2017
Cons: Pillows
Overall a nice hotel since it was cheaper than others near it. Staff was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Close by nearby restaurants.

Posted Jun 29, 2017
Location was awesome. Many restaurants nearby. Checkout the happy hours even offered on the weekend which was a plus. 6th street where most of the bars are located was only few blocks away. Stayed for one night. Valet parking only, cost was $40 with tax and in/ out privileges. Check in hotel was at 3pm and check out time was at 12pm the next day. They allow parking time until 5pm with no extra charge 🙂. Which is really helpful since we still wanted to explore downtown Austin without finding another parking and worrying about our luggages. There's also free breakfast plus lemonade available nearby the elevators. Definitely helped especially from the Texas heat.
Comment from Hotel Management
Jul 1, 2017 by Stefani - Director of Sales, Hotel Management
Tina, thank you so much for your kind review! I agree being in the middle of the best restaurants and entertainment district in downtown is the best way to experience Austin. Please come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Great for Downtown Austin Access

Posted Jun 27, 2017
Pros: Very close to dozens of restaurants. Short ride to most Austin attractions. Very quiet for a downtown location. Staff friendly. Great Breakfast.
Cons: Cleaning staff is not always thorough when replenishing supplies like room coffee packs and wash cloths. Overnight parking fees are $40/night. Yikes !
Location: Close ride to the state capital, several nice museums, night clubs, live music venues & shopping.
We were in town for our niece's wedding. The Hampton Inn was centrally located to all our activities and the price was better than surrounding hotels. We walked a block to several different restaurants while we were there and used Uber several times instead of driving. Had a good time and saved a bunch of money.
Comment from Hotel Management
Jul 1, 2017 by Stefani - Director of Sales, Hotel Management
Thank you for taking the time to offer feedback on your stay. I agree we have the best location to make he most of a stay in Austin. We hope you stay with us again when you return to Austin.
2 out of 5
Recommended
for Everyone
by A verified traveler

It's a Good Location Downtown

Posted May 23, 2017
Pros: Staff, the To Go Brown Bags they had packed for people by the coffee
Cons: Get cable Fresher Breakfast
Location: Great location downtown, many restaurants to walk to, shops to walk to ....
There are no real amenities. No Cable???? Really Breakfast not good
Comment from Hotel Management
May 23, 2017 by Regards, Corynn Hansen- General Manager, Hotel Management
Thank you for your feedback. We agree that you cannot find a better location in Downtown Austin. Please accept our apologies if our breakfast was not up to standard. We will be addressing this with our team so we can do better in the future. We do have full HDTV cable including HBO in our guestrooms. I apologize if you were unable to take advantage during your stay with us. Thank you again for sharing your experience. We hope you will give us another chance the next time your travels bring you to Austin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2017
The hotel was very close to the Austin Convention Center. Hotel staff was great, room was clean.
Comment from Hotel Management
May 5, 2017 by Corynn Hansen- General Manager, Hotel Management
We are so happy you enjoyed your stay with us. We hope to see you again soon!
5 out of 5
by Andrew

Great location

Posted Apr 24, 2017 on Hotels
Great location, close to 6th street
Comment from Hotel Management
Jun 1, 2017
Andrew, your feedback is appreciated. I am delighted you enjoyed your stay and agree our hotel is perfectly situated to make the most of a visit to Austin. Come back soon:-) Stefani Mathis - Director of Sales
5 out of 5
by Jesus A

Getaway

Posted Apr 22, 2017 on Hotels
Great Hotel.. Always clean.. perfect location
Comment from Hotel Management
Jun 1, 2017
Jesus, thank you for choosing us as your Austin getaway headquarters. We are so glad you enjoyed your time with us and hope to see you again soon. All the best, Stefani Mathis - Director of Sales
4 out of 5
by SREEDHAR

Posted Apr 21, 2017 on Hotels
Comment from Hotel Management
Jun 1, 2017
Speed are, thank you for taking a moment to submit your rating of your seat with us. We are so delighted you enjoyed your visit and hope to see you again soon. Best, Stefani Mathis - Director of Sales