Ratings based on 1,592 Verified Reviews

4.0 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Perfect location for the marathon.

Posted Feb 23, 2017
They stafff were pretty amazing and willing to go the distance to accommodate us. Was very impressed!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Very convenient access to 6th Street, would definitely stay next time we're in Austin.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for your review and I appreciate your business. Austin is a wonderful city and we are glad that you had the opportunity to explore the Live Music Capital of the World. Location is always critical while choosing your hotel during your travels and we are pleased that our specific location was your choice out of many. I look forward to serving you in the future and have a great day! Best, Andy Preslar
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Really nice hotel. Location is great for 6th street shenanigans
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for taking a moment to share your experience. We are happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best, Andy Preslar
4 out of 5
Recommended
for Everyone
by A verified traveler from College Station

Great Hotel within walking distance to 6th street.

Posted Jan 17, 2017
Pros: Location
Cons: Add water for the Keurig.
Location: Location was perfect for any activities around 6th street. We went with another couple for a Birthday.
We were promised a grand view and ended up with a view of interstate 35. Loved the Keurig in the room, I wish they would provide water for it. There are no exhaust vents in the bathroom. The valet service was amazing! Breakfast on the 18th floor had everything you could imagine, was a little pricey but good!
Comment from Hotel Management
Jan 18, 2017 by Andy Preslar, General Manager, Hotel Management
Dear Anonymous, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our valet team was helpful! I will be sure to share your comments with them on their excellent service. I hope you will return should your travels bring you back this way.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown.

Posted Dec 19, 2016
Overall it was a good hotel. The only two complaints was small bathroom and they forced you to pay $37 a night for valet parking. Other than that I would stay here again.
Comment from Hotel Management
Jan 18, 2017 by Andy Preslar, General Manager, Hotel Management
Dear anonymous, We understand your concern for the cost of our valet service. Our pricing is comparable to similar properties in the downtown Austin area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. On the other hand we are happy to hear that you enjoyed the location of our property and hopefully you were able to explore the area while you stayed with us. We hope to see you return in the future and give us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Valet way too high

Posted Dec 2, 2016
We stayed for 2nights and it cost$64.00 to park..way to high....but overall it's the perfect location, we could look down on 6th street from out 14th floor cityview hotel room...i would stay here again.
Comment from Hotel Management
Dec 28, 2016 by Rob Kennehan, Hotel Management
Dear Mara, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Rob Kennehan
4 out of 5
by A verified traveler

Clean hotel but food price is marked up

Posted Nov 25, 2016 on Hotels
That view is enough
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and hope that you will return should your travels carry you this way! Best Regards, Rob Kennehan, General Manager
5 out of 5
by A verified traveler

Awesome Place To Stay F

Posted Nov 25, 2016 on Hotels
From arriving to Departing Great Employees going above and beyond, Nice and Rooms. Smooth Check In and Out
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for choosing to stay at our hotel. I am glad to hear that you enjoyed your stay and that our team was helpful! We really pride ourselves on the level of service we provide to our guests here. I will be sure to share your comments with them. I hope you will return should your travels bring you back this way. Best Regards, Rob Kennehan, General Manager
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Great rate at great location in Austin, TX. Walking distance to most downtown attractions, state capitol, University of Texas, etc. Only downside was parking is valet only and $32 a night.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. I hope you will return should your travels bring you back this way. Best Regards, Rob Kennehan, General Manager
4 out of 5
by A verified traveler from Austin

Overall it was good for one night stay.

Posted Nov 20, 2016 on Hotels
The ice machine on our floor was out bit we were taken care of.. They came to fix our ac right away. other than that everything waa great.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your satisfaction. We look forward to welcoming you back to our property in the not too distant future. Best Regards, Rob Kennehan, General Manager