Ratings based on 652 Verified Reviews

4.7 out of 5
94% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Korea

Posted May 21, 2018
Nice close to Airport and New building
5 out of 5
by A verified traveler

Posted May 12, 2018
A/C just a little loud but able to sleep. The front desk staff are amazing and very friendly. However, the bar staff could use a little improving.
Comment from Hotel Management
May 12, 2018 by Britany, Hotel Management
Thank you for staying with you. Thank you for recognizing our front desk staff. We do apologize about the bar staff and the A/C in your room. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted May 8, 2018
Comment from Hotel Management
May 12, 2018 by Brittany, Hotel Management
Thank you for the five star review. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent.

Posted Apr 18, 2018
Brand new facility, no price gouging over water or drinks at the bar. Comfy room and bed, this is how hotels should be. Stayed at the Westin the night before, and the staff was much friendlier and accommodating at the Holiday Inn. Very pleased with my stay. PS: if in Austin, go to Whataburger!!!!!
Comment from Hotel Management
Apr 25, 2018 by Shanté, Hotel Management
Thank you Yousef for the glowing review. We are glad we were able to exceed your expectations and thank you for dining in our bar. We hope to see you again and thank you for choosing Holiday Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2018
Very beautiful Hotel. Staff was great, food was great, beds were comfortable, I had great night sleep, Hallways were clean and fresh. Vann driver was even provided great service.
Comment from Hotel Management
Apr 29, 2018 by Brittany, Hotel Management
Thank for you staying with us. We are glad that we were able to exceed your expectations. We look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2018
NA, all went very well and as expected. room was quier
Comment from Hotel Management
Apr 12, 2018 by Shanté, Hotel Management
Thank you for staying with us. We are glad you enjoyed your stay and the quiet room. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Posted Apr 9, 2018
Very nice!! Highly recommend! Perhaps the nicest HIE I have started at!
Comment from Hotel Management
Apr 14, 2018 by Brittany , Hotel Management
Thank you for staying with us. Hope to see you again in the future soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from austin TX

Very clean and friendly staff

Posted Apr 8, 2018
The price was high but staff were friendly and facility was very clean.
Comment from Hotel Management
Apr 16, 2018 by Brittany, Hotel Management
Thank you for staying with us. Glad you enjoyed your time. If you would like to receive a discount on a future stay with us, I invite you to sign up for a free IHG membership. An IHG membership entitles you to a free late checkout, discount on room rates, and priority status for upgrades upon availability. Hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2018
Felt like I was a special guest. Royal treatment from the minute I was greeted at the airport by name...
Comment from Hotel Management
Apr 16, 2018 by Shanté, Hotel Management
Thank you for choosing to stay with us. We are glad that we were able to make you feel special and thank you for choosing us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Mar 29, 2018
Best place to stay. Friendly and helpful staff. We had the best check in.
Comment from Hotel Management
Apr 16, 2018 by Shanté, Hotel Management
Thank you for choosing to stay with us. We are glad we were able to provide you with a great check in and that our staff provided you with great experience. We hope to see you again and thank you for choosing us.