Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Austin Tx

Not that clean. Hallways are smelly.

Posted Aug 29, 2016
Not that clean. Hallways are smelly. Stair cases stink.
4 out of 5
by A verified traveler

Nice Hotel

Posted Aug 1, 2016
Hotel was nice but thought for the price it should include breakfast. The room did have a weird odor but the room was very clean.
Comment from Hotel Management
Aug 4, 2016 by Courtneygray@hiroundrock.com, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Courtney G General Manager
3 out of 5
by Whitney from Houston

OK not Awesome!

Posted Jun 30, 2016 on Hotels
Previously when I stayed here free breakfast buffet was available. Now you have to order and pay for breakfast. It's not the worst thing but it wasn't as convenient. Also, the hotel had a very bad smell this time. Just walking through the front door you were hit with it. It smelled like sewer. Also the room was very damp and smelly when I walked in. Also there looked to be mold on the ceiling. Other than that the hotel was nice. I only stayed for 2 days. I would probably stay again.
Comment from Hotel Management
Jul 4, 2016 by Kelsey, Hotel Management
Write youThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Courtney G General Manager
2 out of 5
by parvinder from Boerne

Very unhappy

Posted Jun 25, 2016 on Hotels
The AC was not working properly. The bed was really soft and uncomfortable. The plllows were dingy and musty. The room smelt musty. The bathroom was not clean at all. The check in was great. Want my money back. Never had such bad stay in my life
Comment from Hotel Management
Jun 26, 2016 by Kelsey, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Courtney G General Manager
3 out of 5
by Bryan from Golden

Reasonable in Round Rock

Posted Jun 23, 2016 on Hotels
Quick overnight business trip. Hotel is relatively new, with large, clean rooms and well maintained common areas. Staff is friendly. Definitely serves its purpose for reasonably priced accommodations in Round Rock.
Comment from Hotel Management
Jun 25, 2016 by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager
5 out of 5
by Christopher from Maryland

Great Affordable Hotel!!!

Posted Jun 22, 2016 on Hotels
No problems at all with my stay and the room was huge. (May have been because it was a accessible room). The staff was very nice and had a good conversation while checking in. And there is a CVS next door so it was easy to get snacks, etc. Lastly there is a lot of food within walking distance including Rudy's and Cracker Barrel. For the affordable price this place was perfect to me.
Comment from Hotel Management
Jun 25, 2016 by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager
4 out of 5
by Yvonne

Posted Jun 12, 2016 on Hotels
Comment from Hotel Management
by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager
5 out of 5
by Tyler

Posted Jun 6, 2016 on Hotels
Comment from Hotel Management
by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager
5 out of 5
by A verified traveler

Enjoyable!

Posted Jun 2, 2016 on Hotels
I wish the hot tub had more bubbles. The pool wasn't too cold. The shower had a good stream. I enjoyed my stay.
Comment from Hotel Management
by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager
5 out of 5
by Charles from Webster

Just One night

Posted May 31, 2016 on Hotels
Only a one night stay but it was convenient to where we wanted to be. Check in was quick, staff was friendly and even offered local dining suggestions. Hotel is new, clean, comfortable and easy to get to. The room was large and very comfortable. The only issue was a slippery floor in the bathroom. It was resolved with a bath towel.
Comment from Hotel Management
by Kelsey, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Courtney G General Manager