Ratings based on 335 Verified Reviews

4.5 out of 5
85% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2017
Super place. Old school class with modern amenities!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2017
Very Good will recommend to others who vist Austin TX
5 out of 5
by A verified traveler

Great hotel close to everything.

Posted Feb 27, 2017
The rooms have a historical feel in a good way. Awesome pool area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 25, 2017
Helpful staff, so friendly, beautiful room . Small, but cool pool.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice historic hotel close to Government offices.

Posted Feb 21, 2017
Pros: Its beauty and its historic character. All the staff is friendly and welcoming. Great service too and even better food!
Cons: Better service at the bar.
Location: This hotel has a cozy bar with great ambiance. Nice historic bars/barbeque in the area within walking distance.
From the moment you approach the hotel to the time you open the door, you travel to the past with all the modern comforts.
2 out of 5
by A verified traveler

Pretentious and depressing

Posted Feb 15, 2017
Pros: Nothing. In a service industry the manager's people skills are sub par to put it kindly.
Location: Better to stay downtown.
Manager was rude and insulting and beyond unwelcoming. Sad empty little restaurant. Not walking distance to downtown. Depression meets pretentious here.
4 out of 5
Recommended
for Couples
by A verified traveler from NYC

A gentle and well curated hotel experience .

Posted Feb 10, 2017
A very calm and comfortable bolt hole in the busy capital of Texas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2017
Wonderful, helpful staff, great facility. restaurant is very good and location is great. Thanks to all the staff, every question we asked, they had an answer, or found one. Superb.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent hotel near downtown and campus

Posted Feb 7, 2017
Pros: The service and the historic check-in, bar and restaurant. The pool looked beautiful but I stayed in January.
Enjoyed my stay at Hotel Ella very much. The staff go out of their way to make sure you have everything you need. Attractive, large, modern room, very clean, bath a little dated but clean and with upscale personal care amenities. Mattress not as comfortable as mine at home, but the linens and pillows were super comfortable. Room service dinner and breakfast was excellent!
2 out of 5
by A verified traveler

Not Great for the price

Posted Feb 7, 2017
Pros: I liked the art, very Austin weird. The location was good.
Cons: The service needs a major overhaul.
Location: Location is good, walked downtown easily in about 20 minutes.
Very over rated hotel. Nothing seemed to function properly. No ice machine. Valet service was overpriced and a pain. The room was not cleaned before 3:00pm even after asking for service repeatedly. The location is great but it did not feel like a hotel because there was no service. Felt more like staying in a really nice dorm room than staying at a hotel.