This is not a Hyatt Place
Posted Nov 6, 2016
First when I came in the staff blame me for not finding me reservation because I supposedly gave them the wrong last name. To my knowledge I only have two and they have always been the same.
Second, the room was dirty specially the bathroom. The house keeping staff did a good job cleaning after my request.
Third there was no room service and I had to come to the lobby to pick up my food. Later from this same food I vomit most of the evening.
Fourth, the staff from the lobby called the cab to take me to the airport too early and the guy had to wait 30min before I came down. I had no idea he was there and no one called me from the lobby to informed me about this.
Fifth, when I came to check out the computer system was not working, the lobby was empty and there was only a note in the lobby asking to leave our contact information. I am continue to wait for my receipt.