expedia

InTown Suites Austin

Star Rating
2 out of 5
Photo gallery

Reviews

1,092 reviews

Amenities

  • Free Parking
  • Air Conditioning
  • Kitchen
  • Laundry

Map

What's nearby

  • Popular Location
    Arboretum at Great Hills Mall
    8 min drive
  • Popular Location
    IBM
    10 min drive
  • Restaurant
    Jim's
    10 min walk
  • Restaurant
    Papa Murphy's
    11 min walk
  • Airport
    Austin, TX (AUS-Austin-Bergstrom Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio, 1 Queen Bed with Sofa bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Studio, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Studio, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Austin

Near a train station, InTown Suites Austin is in an area with good shopping. Shoppers can check out The Domain, while everyone can enjoy the natural beauty of Lake Travis and Lake Austin. Barton Springs Pool and Austin Aquarium are also worth visiting.

Visit our Austin travel guide
Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 8 min drive
  • IBM - 10 min drive
  • St. David's North Austin Medical Center - 10 min drive
  • The Domain - 10 min drive
  • Round Rock Sports Center - 16 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 18 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.) - 28 min drive

Restaurants

  • Jim's - 10 min walk
  • Papa Murphy's - 11 min walk
  • Jack in the Box - 11 min walk
  • Short Stop - 12 min walk
  • Asia Cafe Sichuan - 13 min walk

About this property

InTown Suites Austin

Motel in Austin with free parking
WiFi in public areas, dry cleaning, and laundry facilities are available at this motel. Self parking is free. Other amenities include express check-out and free newspapers. All 151 rooms have TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Guests will also find WiFi, free long-distance calls, and free local calls. Weekly housekeeping is available.
InTown Suites Austin offers 151 accommodations with air conditioning. Premium cable television is provided. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.
This Austin motel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: WiFi (USD 1.43 per night)
Available in some public areas: WiFi (USD 1.43 per night)

Parking and transportation

Free self parking

Family friendly

Dry cleaning service
Kitchen
Laundry facilities
Microwave
Refrigerator

Conveniences

Elevator
Free newspapers in lobby

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities

Languages spoken

English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Climate control (heating)

Bathroom

Shower/tub combination
Soap
Toilet paper
Towels

Entertainment

Cable channels
Premium channels
TV

Food and drink

Kitchen
Microwave
Refrigerator
Stovetop

More

Desk
Free local calls
Free long-distance calls
Phone

Policies

Check-in

Check-in between 3 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 7:00 PM. <br />If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. There is no staff on site; guests can access their accommodation through a private entrance.

Access methods

Key retrieval, private entrance

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.43 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 1.43 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin
  • Intown Suites Austin Hotel
  • Intown Hotel Austin
  • Intown Suites of Austin
  • InTown Suites Austin Motel
  • InTown Suites Austin Austin
  • InTown Suites Austin Motel Austin

Frequently asked questions

2.8

Guest rating

5 - Excellent
148
4 - Good
208
3 - Okay
249
2 - Mediocre
202
1 - Poor
285
2.7
Cleanliness
3.3
Service and Staff
2.0
Amenities
2.6
Property condition

2/5

  • Disliked: Staff & service

Staff seems to know that you're in a not so great spot if you're staying with them, you can hear it in their voice, the two individuals who I conducted business with were just shady af.

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Customer Service, the Hotel is great. Thank you

Stayed 3 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Real mess was really disappointed the building stinks and the room was dirty bad experience

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I had booked a room with a queen size bed with a pull out sofa, but there was no sofa what so ever, just a coffee table. My kids had to sleep on the floor. We had to provide our own tp and shared 1 towel cause the other one was nasty from a ceiling leak. The room was suppose to be nonsmoking but strong smell of smoke. No housekeeping, nothing what so ever. Do Not Stay Here!! The only good thing I have to say is that the night time customer clerk way nice and we understood that he was only able to do so much.

Stayed 2 nights in Nov 2019

Tell us how we can improve our site