- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities
I was very disappointed with my experience at this hotel. I found the lobby area just too busy for my liking. I got out of my taxi when i arrived and no one helped me with my luggage till i said directly that i have a booking. The room was very dark as there are only lamps but there was a high rise building immediately in front of my window blocking out most of the sunlight. I requested a room change and although this was kindly done, the process took a while and required two phonecalls to frontdesk. The internet service in the room was terrible and my connection kept dropping. Overall very disappointed. I will add that the room porter staff were very friendly.