供应早餐、午餐和晚餐,美洲菜

关于范·赞特酒店的点评

4 out of 5
范·赞特酒店
605 Davis Street, Austin, TX

点评

8.8

超赞

10 分 - 超赞。227 条好评,共有 328 条点评" "
8 分 - 还可以。44 条好评,共有 328 条点评" "
6 分 - 一般。31 条好评,共有 328 条点评" "
4 分 - 很差。12 条好评,共有 328 条点评" "
2 分 - 糟糕。14 条好评,共有 328 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Christian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Right at Rainey street. Music, and food.
2024 年 4 月入住 3 晚
Crystal 于 2024 年 4 月 23 日 的回复
Dear Christian,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 超赞

Jon,Naples

满意:清洁度、员工和服务、住宿条件和设施
Hotel needs some renovation in the rooms. Better lighter and cleaner bathrooms!
2024 年 4 月入住 3 晚
Sarah 于 2024 年 4 月 24 日 的回复
Thank you for your review, Jon! Stay tuned as the property will be going through a rebranding this year, including renovations for the rooms and bathrooms. We hope to welcome you again to see our new look!

6/10 一般

Omar

带宠物出行, 与配偶出行
不满意:住宿条件和设施
Not staying here
2024 年 4 月入住 4 晚
Sarah 于 2024 年 4 月 22 日 的回复
Thank you for choosing to stay with us at Hotel Van Zandt, Omar. We'd love the opportunity to speak with you further regarding any concerns from your stay. Kindly give us a call directly at the Hotel and ask to speak to a MOD. We hope to welcome you again, for a second chance!

10/10 超赞

Joe

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Crystal 于 2024 年 4 月 17 日 的回复
Dear Joe,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 超赞

Canan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great hotel. great service highly recommend. very stylish
2024 年 4 月入住 2 晚
Crystal 于 2024 年 4 月 15 日 的回复
Dear Canan,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 超赞

Laurence

满意:清洁度、员工和服务、住宿条件和设施
Y
2024 年 4 月入住 3 晚
Sarah 于 2024 年 4 月 11 日 的回复
Thank you for your review, Laurence! We hope to welcome you again!

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施
Very pleasant staff, lovely and comfortable property. Perfect location to explore Austin
2024 年 4 月入住 1 晚
Crystal 于 2024 年 4 月 8 日 的回复
Thank you for your review, Susan! It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

8/10 还可以

kamira dalaine

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It used to be one of my favorite places when I could view the lake from my room. Unfortunately due to all of the construction and new buildings, you can no longer do that.
2024 年 3 月入住 1 晚
Sarah 于 2024 年 4 月 6 日 的回复
Kamira, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing a comfortable of a stay as possible for our guest. We appreciate your forthrightness and your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back, should your travels return you to Austin!

10/10 超赞

Dominique

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms. Great food.
2024 年 1 月入住 3 晚
Sarah 于 2024 年 4 月 4 日 的回复
Thank you for your review, Dominique. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

Melissa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Sarah 于 2024 年 4 月 3 日 的回复
Thank you for your review, Melissa. We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

Me'Shala

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice!
2024 年 3 月入住 2 晚
Sarah 于 2024 年 4 月 3 日 的回复
Thank you for your review, Me'Shala. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

Brandon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property! Everything exceeded my expectations.
2024 年 3 月入住 1 晚
Sarah 于 2024 年 4 月 3 日 的回复
Thank you for your review, Brandon. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

James

2024 年 3 月入住 1 晚
Crystal 于 2024 年 4 月 15 日 的回复
Dear James,Thank you for choosing the Hotel Van Zandt and responding to our guest survey. On behalf of the team, we want to extend our gratitude for your feedback! We hope to welcome you again, should your travels return you to Austin. Please let us know if we may be of assistance in the future! Thank you for your time,

10/10 超赞

Kimberly

满意:员工和服务
2024 年 3 月入住 1 晚
Connor 于 2024 年 3 月 27 日 的回复
Thank you for the perfect score!

10/10 超赞

Lorionne

2024 年 3 月入住 3 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for the 5 star rating, Lorionne. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

elizabette

满意:清洁度、员工和服务、住宿条件和设施
The aesthetics of this property is absolutely gorgeous. Rooms were absolutely fabulous and service was impeccable.
2024 年 3 月入住 1 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for your lovely review, Elizabette. It is music to our ears to hear how much you loved the property and our service! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

Joyce

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This is by far my favorite hotel to visit in Austin. The staff is always friendly and accomodating. The rooms are beautiful and the beds are so comfortable. I always find myself wishing that I had booked just one more night when checking out. The only downside that I can think of is all of the construction in the area. It can sometimes be a pain getting to the property, especially when there is an event in town.
2024 年 3 月入住 2 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for your sweet review, Joyce. It truly is music to our ears to hear much you enjoy the property and our team members. Your feedback will be shared with our staff for encouragement! We hope to welcome you even more when construction is complete.

10/10 超赞

gerald

满意:住宿条件和设施
2024 年 3 月入住 1 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for the 5 star rating, Gerald. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

Timothy

满意:清洁度、员工和服务、住宿条件和设施
During SXSW it’s definitely not quiet. But they provide a white noise machine and ear plugs.
2024 年 3 月入住 3 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for your honest feedback, Timothy. We appreciate your patience considering our surrounding areas, and are happy to know you were able to enjoy your stay! We look forward to welcoming you again, should your travels return you to Austin.

8/10 还可以

John,Gilbert

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The entire area is under construction so I would wait for a year before staying there…
2024 年 3 月入住 2 晚
Crystal 于 2024 年 3 月 10 日 的回复
John, we hear you loud and clear! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

10/10 超赞

Elvin

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location with friendly staff!
2024 年 3 月入住 2 晚
Crystal 于 2024 年 3 月 9 日 的回复
Dear Elvin, Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! We look forward to welcoming you again in the future!

10/10 超赞

Andrew

满意:清洁度、员工和服务、住宿条件和设施
Great time
2024 年 3 月入住 2 晚
Shelby 于 2024 年 3 月 6 日 的回复
Thank you for the 5 star rating, Andrew! We truly value your feedback, and are so happy to hear you enjoyed your stay. We look forward to welcoming you back in the near future!

10/10 超赞

Cassaundra,Van Alstyne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is in the perfect location for music, dining or having drinks. It’s has a unique feel to it. Very eclectic!!! We’ll definitely return!!
2024 年 3 月入住 1 晚
Shelby 于 2024 年 3 月 6 日 的回复
Thank you so much, Cassaundra for this review! We are beyond happy to hear of your experience at Hotel Van Zandt, and we look forward to welcoming you back in the future!

8/10 还可以

Kim,Miami

2024 年 3 月入住 1 晚
HVZ Front Desk 于 2024 年 3 月 27 日 的回复
Thank you for your review!

10/10 超赞

David

2024 年 3 月入住 1 晚
Sarah 于 2024 年 3 月 25 日 的回复
Thank you for the 5 out of 5 rating, David. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
Awesome
2024 年 2 月入住 1 晚
Crystal 于 2024 年 2 月 28 日 的回复
Dear John,Thank you for your kind review. It is sweet, sweet music to our ears! We look forward to welcoming you again!Kindest regards

10/10 超赞

heather

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, lovely staff, comfy beds and pillows and stylish surroundings. Loved our stay. Thoughtful touches in the room including white noise machine which helped with live music from Rainey Street establishments. We slept great! Enjoyed great breakfast at Geraldine’s and another one at the cafe in the lobby. Loved walking down to the river path in the mornings too. We will be back!
2024 年 2 月入住 2 晚
Crystal 于 2024 年 2 月 28 日 的回复
Dear Heather,Your review was sweet, sweet music to our ears! We truly value this feedback and appreciate you taking the time. We love hearing about our guests’ positive experiences! Your experience has been shared with the management team and will pass on your positive notes. We look forward to welcoming you again in the future!Kindest regards,

8/10 还可以

kaylin

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I just wish I new about the valet price
2024 年 2 月入住 1 晚
Crystal 于 2024 年 2 月 21 日 的回复
Kaylin, Thank you for taking the time to provide us with specific details. While we understand you your expectations were not met, we truly appreciated your business and your honest review. We do our best to be fully transparent about our fees by having them notated on our website, under the FAQs. It is our sincerest apologies that we did not meet up to the highest standards we normally strive for. We take your concerns seriously and will forward your feedback of concerns to the appropriate management teams. We will look to take the information to hopefully enhance the experience in the future. Should your travels return you to Austin, please give us a call directly to relieve any concerns for a second chance. Have a wonderful day!

10/10 超赞

Alecia

Fabulous
2024 年 1 月入住 1 晚
Alexandra 于 2024 年 2 月 18 日 的回复
Alecia, we hear you loud and clear! Thank you for adding us to your playlist. Until next time, we will keep the music on for you!

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施
Loved the Hotel, Unfortunately it is surrounded by 5 big construction projects with all the noise and dust. Not the Hotels fault!
2024 年 2 月入住 1 晚
Alexandra 于 2024 年 2 月 17 日 的回复
David, we are happy to hear you loved the hotel! The new construction surrounding our building is a new challenge for us, and we share your frustration. Despite this, we remain dedicated to providing as comfortable of a stay as a possible for our guest. I appreciate your forthrightness. I also appreciate your continued loyalty to Hotel Van Zandt. We look forward to the opportunity to welcome you back soon should your travels return you to Austin.

2/10 糟糕

Jaime,Issaquah

满意:住宿条件和设施,清洁度
不满意:员工和服务
Being charged double my going rate without explanation.
2024 年 2 月入住 2 晚
Connor 于 2024 年 2 月 5 日 的回复
Hi Jaime,Thank you first and foremost for choosing to stay with us at Hotel Van Zandt. We'd love the opportunity to speak with you further regarding your concerns. Kindly call us directly at the Hotel and ask to speak to a MOD and we'll be happy to assist you.

10/10 超赞

Kara

满意:清洁度、员工和服务、住宿条件和设施
Nice place
2024 年 1 月入住 1 晚
Brian West 于 2024 年 2 月 4 日 的回复
Thank you for your nice words Kara! We hope that you choose us again in the near future.

10/10 超赞

Carl

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great rooms!
2024 年 1 月入住 2 晚
Connor 于 2024 年 2 月 1 日 的回复
Thank you for the perfect score!

10/10 超赞

Jill

2024 年 1 月入住 3 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for the 5 star rating, Jill. It is music to our ears! We look forward to welcoming you again, should your travels return you to Austin.

6/10 一般

James

2024 年 1 月入住 1 晚
Sarah 于 2024 年 3 月 22 日 的回复
Thank you for your honest feedback, James. We would love to hear your thoughts on your stay. Should you have time, please feel free to call the property directly and ask to speak with the Front Office Management team. We hope to welcome you again for a 5 out of 5 stay!

10/10 超赞

Richard

2024 年 1 月入住 1 晚
Sarah 于 2024 年 1 月 31 日 的回复
Thank you for your sweet review! Until next time, we'll keep the music on for you!

8/10 还可以

Richard

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Sarah 于 2024 年 1 月 31 日 的回复
Thank you, Richard! Should you have time to share with us on how we may be able to turn the 4 to a 5 rating, please give us a call. We still thank you for adding us to your playlist, and hope to see you soon!

10/10 超赞

Michael

与配偶出行
满意:服务设施,清洁度
Clean. Modern. Comfortable
2024 年 1 月入住 1 晚
Crystal 于 2024 年 1 月 28 日 的回复
Michael, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 还可以

Dana

满意:清洁度、员工和服务、服务设施、住宿条件和设施
There appears to be considerable construction all around and was active on the weekends. Hotel is great otherwise but you can hear the noise from your room.
2024 年 1 月入住 2 晚
Sarah 于 2024 年 1 月 22 日 的回复
Thank you for your honest review, Dana! We appreciate you taking the time, and the specific details. It is sweet, sweet music to our ears that you were still able to enjoy the property considering our surrounding areas! We hope to welcome you again!

10/10 超赞

Gerry-Lynn

满意:清洁度、员工和服务、住宿条件和设施
Very clean and interesting
2024 年 1 月入住 3 晚
Crystal 于 2024 年 1 月 20 日 的回复
Gerry, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value this feedback and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

8/10 还可以

Toni

2024 年 1 月入住 1 晚
Connor 于 2024 年 2 月 4 日 的回复
Toni, Thank you for your review. We look forward to seeing you again in the future.

10/10 超赞

Shontay

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very beautiful facility! We loved the happy hour with great tasting margaritas!
2024 年 1 月入住 1 晚
Sarah 于 2024 年 1 月 17 日 的回复
Shontay, we hear you loud and clear and are so glad you enjoyed our Social Hour! We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

10/10 超赞

Mike

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Home away from home
This hotel is our home away from home. We love hotel Van Zandt so very much. From the moment you pull into the valet, you are greeted with a warm welcome, and they are so fast at retrieving your car. They are absolutely amazing…ALL of them. Then the front desk is so kind and helpful and I just love the welcome sparkling water or beer. We always get a corner room and it’s just the best. We love all the amenities. Thank you for another wonderful stay. We’ll see you soon.
2024 年 1 月入住 1 晚
Sarah 于 2024 年 1 月 17 日 的回复
Mike, your review was sweet music to our ears. We are happy to hear you've enjoyed your stay once again! We truly value your words of kindness and appreciate you taking the time. We will make sure to share your praise with our valet team. Happy New Year and we look forward to welcoming you again!

2/10 糟糕

Kenneth

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Wouldn’t stay here again.
Absolute and complete rip-off. I checked in quite late on a night; firstly i have to say the gent that checked me in was very polite and the check in process was fine - i've seen a few other reviews from guests on here that say they were ignored, however this was not the case for myself. It is in the morning that everything went downhill.. Firstly, I was charged $9 for a bottle of water that was sat on the desk (not in the minibar, just on the desk). I've stayed in hundreds of hotels and i have never even once been charged for water in the room, ESPECIALLY not from a hotel that considers itself to be 4 star. I then went downstairs to check out and have breakfast, and the experience got worse - i was charged a $32 "amenity fee". I asked what this covered and was given a business card that explained it was for: - Use of the gym - Access to live music - Margaritas during happy hour When i explained i did not use any of these things i was just told it was a mandatory fee. Again, hundreds of hotels and not a single one has charged for use of the gym facilities or for sitting in their bar where you would be spending money anyway! If these service offerings are standard then they should be priced into the room fee, which i suspect they are already. I then went to their cafe, Cafe 605, for breakfast and placed my order at the till before sitting down - despite there being no other customers in the cafe they shouted me from across the room to go and grab my breakfas
2024 年 1 月入住 1 晚
Brian W 于 2024 年 1 月 10 日 的回复
Kenneth, we appreciate your feedback. Thank you for taking the time to provide us with specific details. While we understand your expectations were not met, we truly appreciated your business and your honest review. We appreciate you taking the time to provide us with some pros to continue and some cons that we need work on. We take it constructively to improve. Your survey is shared directly with the leadership team on property. We'd like to truly apologize that your expectations were not met. Thank you very much for the detailed review.

10/10 超赞

Phoebe

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
They went above and beyond to make my bestie’s wedding night special! This hotel is such a gem in Austin and honestly the best!
2024 年 1 月入住 1 晚
Brian West 于 2024 年 1 月 10 日 的回复
Phoebe, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon!

6/10 一般

Gladstone

与配偶出行
满意:住宿条件和设施,清洁度
1. We were unaware that there was construction on either side of the hotel with crews working early every week day morning. 2. King size room was nice, but the bathrobes are a rough material and not comfortable.No coffee or tea in rooms. 3. The staff was excellent, except for the front desk check out person on our last day, who was unwilling to waive the $30 late fee as we checked out at 12 noon and was not sympathetic to the fact that the music from the adjacent nightclubs was loud until after midnight. We were actually happy to pay the fee, but she was rather rude about it. We were there for our anniversary but I would go the the Fairmont or Hotel ZaZa or JW Marriott on our next visit.
2024 年 1 月入住 3 晚
Brian W 于 2024 年 1 月 10 日 的回复
Gladstone, we appreciate your feedback. Thank you for taking the time to provide us with specific details. While we understand your expectations were not met, we truly appreciated your business and your honest review. We appreciate you taking the time to provide us with some pros to continue and some cons that we need work on. We take it constructively to improve. Your survey is shared directly with the leadership team on property. We'd like to truly apologize that your expectations were not met. Thank you very much for the detailed review.

10/10 超赞

Karla J Sanchez

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful place to stay
2023 年 12 月入住 1 晚
Sarah 于 2024 年 1 月 1 日 的回复
Karla, we hear you loud and clear! Your review was sweet, sweet music to our ears. Thank you for adding us to your playlist, we'll see you soon! Happy New Year!

8/10 还可以

Ana

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Sarah 于 2023 年 12 月 28 日 的回复
Ana, thank you for adding us to your playlist, until next time - we will keep the music on for you! Happy Holidays!

10/10 超赞

Josette

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My new fav hotel
The hotel is beautiful. Its location is great for those that like to bar hop and have a good time. The rooms are really nice and clean. The staff are amazing. I recommend staying here if you get the opportunity.
2023 年 12 月入住 1 晚
Sarah 于 2023 年 12 月 28 日 的回复
Josette, we hear you loud and clear! Your review was sweet, sweet music to our ears. We truly value your words of kindness and appreciate you taking the time. Thank you for adding us to your playlist, we'll see you soon! Happy Holidays!

10/10 超赞

Patrick

2023 年 12 月入住 1 晚
Sarah 于 2023 年 12 月 28 日 的回复
Patrick, thank you for adding us to your playlist, until next time - we will keep the music on for you! Happy Holidays!