Posted Feb 5, 2017
Nice hotel, comfortable beds, quiet environment, very relaxing. Although it was January the pool and hot tub area were fully operational and very inviting. It's a little off the beaten path...if you want to spend time in downtown Austin.
Breakfast buffet was very nice, other meals were nothing special so we ate our lunches and dinners in the city.
The staff overall were enthusiastic, helpful and very friendly. Other than the 25 minute wait at check in because they couldn't find our prepaid reservation and blaming it on Expedia...it was a nice stay.
Comment from Hotel Management
Feb 11, 2017 by Janeth, Hotel Management
Thank you for staying with us and providing feedback. We are glad you enjoyed the resort and amenities we offer. I apologize that we were unable to locate the reservation. Sometimes with third parties they do not hit the system its a technical error. I am glad we were able to get you built into our system and in a room quickly.