Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
64% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Nov 23, 2016
Pros: The hotel is in a wonderful location and the grounds are nicely kept, the front office/lobby area was clean and orderly. It was very quiet, which is
Cons: This area did not store what had been placed here so those comments were moved back to the 'experience' area.
Location: It is close to Dripping Springs and the hill country Galleria.
I have stayed here on previous trips. Everything was pretty much the same as in previous visits. Evidently, the management has changed and there are some updates that need to be made to the facilities. There was a noticeably unpleasant odor upon arrival. Since the room was clean, we assumed it was due to the cleaning agents used. A flat screen TV was installed on the wall, but the previous case furniture for the previous TV was still in the room and there were other cosmetic flaws due to the changes. Hopefully, this will be updated soon. We were also disappointed that the front office was not open for coffee as early the next morning as listed. These are minor things.
Comment from Hotel Management
Nov 27, 2016 by Bing, Hotel Management
We are in the process of complete renovation, we just completed 10 rooms, all the rooms will be done in a few months.We currently keep the same operation hours like the previous owner from 7:30 AM to 12:00 midnight, and the breakfast is served from 7:30 to 9:00 AM, I live in one of the hotel room now, and always open the lobby and have the breakfast ready before 7:30 AM. We will serve the breakfast earlier after the lobby renovation. We will make your stay much more comfortable after the renovation. Thank you for your feedback.
4 out of 5
by A verified traveler from US

served its purpose... needed a bed and clean room.

Posted Oct 23, 2016
Pros: great view
Location: Great location for Lakeway, Lake Travis and Bee Caves Area
Being remodeled. Will be really nice when finished. Great piece of land. Owner is on site and very nice and a hard worker.
Comment from Hotel Management
Oct 28, 2016 by Bing, Hotel Management
Thank you for your feedback, we will make this hotel like a vacation home for our guests. Thank you for staying with us.
3 out of 5
by A verified traveler from Atlanta

Great potential

Posted Oct 17, 2016
Pros: Nice size rooms and location with view.
Cons: Breakfast selection was way too limited.
Location: Lakeway golf courses, Lake Travis, lots of restaurants and a nice big new park are nearby.
This hotel room was roomy and clean. The whole property has great potential to be a nice boutique hotel in the Lakeway area. New owner working to get it there.
Comment from Hotel Management
Oct 28, 2016 by Bing, Hotel Management
Thank you for your great input, we are working to make it happen. Thank you for staying with us.
1 out of 5
by A verified traveler

Terrible!

Posted Oct 11, 2016
Pros: Absolutly nothing!
Cons: Everything sucks
This hotel is horrible for the price they charge for a room. We arrived late after a wedding and had an early flight next morning. There was a party outside by the hotel pool and people were extremely loud. I called and asked the front desk guy if we could please be moved to a different room because people were too loud. He was rude and said he had no other rooms and there was no refunds. I asked if he could please talk to the people in pool since it was 2am. He said that was not his job and that if I didn't like it I could leave! We stayed but got very little sleep :-( The bed was very uncomfortable, room is very outdated. The bathroom was outdated and some tiles were chipped and coming apart. The toilet paper holder was rusted and broken. For the amount of money they charged for the room they could at least spend some money on updating and maintaining the rooms at hotel. This hotel has the worse customer service I've ever had.
3 out of 5
by A verified traveler

Close but no cigar !

Posted Sep 19, 2016
I chose this hotel because it was close to dripping Springs and a bike ride I was participating in for the weekend. I requested a downstairs room because I would have my bike and was given an upstairs room the only one available that they had recently remodeled and the room smelled like fresh paint which I'm Allergic and has a hard time tolerating. The stair steps were in bad need of being replaced or repairedThe TV did not work but staff were able to get it working. Overall I would say it was not worth $100 and don't plan to stay there again. I called the hotel a couple of times and no mention of remodeling
5 out of 5
by A verified traveler from Fort Worth Texas

Nice hotel in Lakeway Tx

Posted Sep 18, 2016
Renovations were being made to the total property by the owner. However Bing (owner) went out of his way to see that our stay was memorable. Great view and clean rooms are important to me and this place passed. While it does need updating the owner is doing just that. Our room was in good shape. You can't beat the price point if that matters. Very comfortable.
3 out of 5
by A verified traveler

A great place to stay during construction

Posted Sep 9, 2016 on Hotels
It was a clean and safe place
3 out of 5
by A verified traveler from Katy,Tx

Love that area of Lake Travis!

Posted Aug 24, 2016
Pros: The price....the new owners.
Cons: Maid service, better coffee is a must!, extend breakfast on the weekends to 10 AM at least,
Location: Great location just outside of Lakeway! Golf, Lake Travis, restaurant options, mall, grocery stores, anything and everything
The new owners were doing a lot of work to the property to bring it back in shape. Stayed there a few years ago and was quite pleased. Obviously, the previous owners quit putting money into the hotel. A few disappointments this time. Stayed two nights....they provided us more towels for the bathroom but did not clean the room for some reason? Beds were not made, trash still on the table. My wife thought the coffee was horrible. Weak like tea with terrible taste. Luckily there is a Chick Fil A almost across the street where we ate breakfast. Who closes breakfast at 9 AM on a weekend? Otherwise, the owners were friendly and I will give them another try. Best price in the entire area.....
3 out of 5
by brittnay

Posted Aug 11, 2016 on Hotels
Location was really good, but overall just not a nice hotel for the price.
Comment from Hotel Management
Aug 13, 2016 by General Manager, Hotel Management
we are completely renovating the hotel, everything will be updated soon. we believe our price is reasonable in this area for this unique lodge. Thank you for your comment, we will serve you much better when you come here next time. Thank you for staying with us! Bing Ma manager of mountain star lodge
3 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
Although our stay was one night, we noticed that the building had fallen in some need of repair. However, the customer service we received was very good!
Comment from Hotel Management
Jun 18, 2016 by Lesley Jarbath, Hotel Management
Under going new owners, all will be renovated. Thank you for your feed back, look forward in seeing you soon.