Indoor pool, 4 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews of Omni Barton Creek Resort & Spa Austin

4 out of 5
Omni Barton Creek Resort & Spa Austin
8212 Barton Club Drive, Austin, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 399 out of 554 reviews" "
Rating 8 - Good. 85 out of 554 reviews" "
Rating 6 - Okay. 37 out of 554 reviews" "
Rating 4 - Poor. 22 out of 554 reviews" "
Rating 2 - Terrible. 11 out of 554 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clarke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and not 100 degrees. Unusual for Texas.
Stayed 2 nights in Apr 2024
Response from Carissa Smith on Apr 17, 2024
Clarke, thank you for the wonderful five star review. We are pleased to report that Texas only sees temperatures around 100 degrees in the summer months! The spring is a beautiful time to visit and we are so glad that you did. We hope you will come back to see us again very soon. If you do decide to come back in the summer, we have a lot of fun activities and three amazing pools to keep you cool.

8/10 Good

Ursela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel check in and out process is seamless and top rated. Keep in mind check is 4pm and early check in is first come first served and we still waited an hour but they did their best to get us in. Lobby and grounds are beautiful, rooms need updating! Enjoyed the stay nonetheless.
Stayed 1 night in Apr 2024
Response from Carissa Smith on Apr 17, 2024
Ursela, thank you for providing a review of your recent stay with us. We are happy to see that you enjoyed your stay and hope you will come back to see us again very soon.

6/10 Okay

Clara

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Carissa Smith on Apr 12, 2024
Clara, thank you for taking the time to provide a rating for our resort. It looks like we did not exceed your expectations which is always our goal. We would love to learn more as it will only help us to better serve you the next time if we are honored enough to host you again.

4/10 Poor

Randy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We arrive at 1am and hotel did honor my request for 2 connecting rooms and top floors, but the Suite's air condition keep blowing cold air, non stop , cold and noisy. can not sleep, waited until morning and called for repair, Engineer said there is broken part, and replaced it, also no hot water, which takes long time to fix, then I called front desk for a room change, they said there are vacant rooms available for change, but the system is down, can not generate keys. have to work with engineers to repair the cold water issue, finally it's done, then Dinner at Blind SALAMANDER, Waited for around 2 hours, the Main Course did not come, we have to cancel it and eat instant noodle at room, so one full day no sleep, no eat , if I am hotel manager, I will not charge that night at least. with that said, they do have good location with beautiful High Country View, also a new building, just they assigned us an old building, wishing I checked in detail when booking, also lost and found staff is helpful when my son forget his bag at the game room.
Stayed 3 nights in Mar 2024
Response from Carissa Smith on Apr 8, 2024
Randy, thank you for your feedback. We consider it a gift as it helps us to better understand how to meet and exceed all of our guests' needs every time they stay with us. That is always our goal. Unfortunately, the room configuration you requested with the suite connecting to a queen balcony unfortunately does not exist. All of our balcony rooms are in the original tower of the hotel which have been fully remodeled. We regret that the complimentary upgrade to the Presidential suite, room gift, and resort credit were not enough to overcome your dissatisfaction. We do hope you will come back to stay with us again as it would be our honor to earn your trust again.

10/10 Excellent

manbir

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained
Stayed 1 night in Mar 2024
Response from Carissa Smith on Apr 1, 2024
Manbir, thank you for the wonderful five star review! We are delighted that you enjoyed your stay and hope you will come back to see us again very soon.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities
Had an excellent stay. Rooms were clean, quiet and staff was genuinely friendly and helpful. When in Austin, we will return.
Stayed 2 nights in Mar 2024
Response from Carissa Smith on Mar 25, 2024
Daniel, thank you for the wonderful review. Even more, thank you for allowing us to be your home away from home while in Austin. Please do come back to see us again soon.

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection - great food, clean, upscale, good for families and couples
Stayed 1 night in Mar 2024
Response from Carissa Smith on Mar 25, 2024
Shannon, thank you! We are so thrilled that you felt your stay was perfect. We hope you will come back to see us again soon.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, but over priced for what you get.
Stayed 2 nights in Mar 2024
Response from Carissa Smith on Mar 22, 2024
Jerry, thank you for the five star review. While it looks like you had a great time, we are sorry to hear that you feel it was not a good value. We do hope you will come back to see us again as we would be honored to have the opportunity to win you over.

8/10 Good

BRITTANY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for spring break with our kids and overall we had a pleasant stay. The weather was dreary but we made the best of it. Dining options were great and the kids loved the smores. Staff was nice and helpful. Would visit again and pray for better weather.
Stayed 2 nights in Mar 2024
Response from Carissa Smith on Mar 20, 2024
Brittany, thank you for the wonderful review and kind words. We hate that the weather dampened your experience as we strive to exceed our guests' expectations every time they stay with us. We hope you will come back again and we can earn the 5th star!

10/10 Excellent

Karen-Kai

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was everything you need when getting away. Kid friendly and perfect family fun! Customer service was top tier!
Stayed 2 nights in Mar 2024
Response from Carissa Smith on Mar 20, 2024
Karen-Kai, what a wonderful review of our Hill Country Resort. Thank you! We loved having your family with us over spring break and hope that you will come back to see us again soon. We have a lot of fun activities planned this summer as well!

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, staff friendly and helpful,
Stayed 3 nights in Mar 2024
Response from Carissa Smith on Mar 20, 2024
Cara, thank you for the five star review and the kind words about our team. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Lisa, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Carissa Smith on Mar 20, 2024
Lisa, thank you for taking the time to review your stay in our Hill Country Resort. It looks like you had a great time and we are thrilled to hear it. We hope we have the opportunity to welcome you back again very soon.

10/10 Excellent

William John, Naucalpan de Juarez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Carissa Smith on Mar 15, 2024
William John, thank you for the fantastic five star review! We cannot wait to welcome you back again soon.

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing experience at our stay at Barton Creek. We left feeling so relaxed and rejuvenated. We didn’t really want to leave. The staff are some accommodating. Everything was super easy.
Stayed 3 nights in Mar 2024
Response from Carissa Smith on Mar 15, 2024
Aaron, thank you for the fantastic five star review and the kind words about our team and the resort. We love that you felt rejuvenated after your experience here. Every moment matters and we are glad that we could make a memorable one for you.

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort - friendly staff, great restaurants.
Stayed 4 nights in Mar 2024
Response from Carissa Smith on Mar 15, 2024
Andrea, thank you! We are honored that you chose to stay with us and are so appreciative of the kind words about our resort and our team. Please come back to see us again very soon.

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024
Response from Carissa Smith on Mar 20, 2024
Christopher, thank you for the wonderful five star review. It looks like you had a great time with us and we are so happy to hear it. Please come back to see us again soon.

10/10 Excellent

Radim

Liked: Cleanliness, staff & service, property conditions & facilities
Golf facilities
Stayed 1 night in Feb 2024
Response from Carissa Smith on Mar 2, 2024
Radim, thank you for the wonderful review of our resort and especially the golf courses. We are thrilled that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Nicole

Stayed 4 nights in Feb 2024
Response from Carissa Smith on Mar 20, 2024
Nicole, we are honored by your five star review. Even more, thank you for choosing us to be your home away from home. We hope you will come back to see us again very soon.

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Carissa Smith on Mar 2, 2024
Kevin, thank you for taking the time to provide a review of your stay. We consider feedback a gift as it helps us learn how to better serve you, and all of our guests, in the future. We strive to exceed all of our guests' expectations but it looks like we fell short of that with you. We would love to learn more so someone from our team will be reaching out to you. We want to make it right.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a getaway weekend or a golf trip. The best part of our stay though was the service. If you want to stay at a hotel where everyone treats you like a VIP this is THE hotel to book. I’ve stayed at hundreds of hotels, and most hotels are good at taking care of their customers. The OMNI Barton Creek goes out of their way to make sure you are taken care of and enjoying your stay. We will be back for sure.
Stayed 3 nights in Feb 2024
Response from Carissa Smith on Mar 2, 2024
Eric, we are so honored by your kind words about our team and the resort. Thank you! We love making memorable experiences for our guests and cannot wait to have that opportunity again the next time you are with us.

10/10 Excellent

YIFANG

Stayed 2 nights in Feb 2024
Response from Carissa Smith on Mar 20, 2024
Yifang, thank you for the five star review. We loved having you stay with us and hope you will come back to see us again very soon.

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Carissa Smith on Feb 8, 2024
Shanda, thank you for the fantastic five star review and, even more, for staying with us. We hope to welcome you back again very soon.

10/10 Excellent

Zahid

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 30, 2024
Zahid, thank you for the wonderful five star review and the kind words about our Hill Country Resort. We are thrilled that you enjoyed your stay and hope that you will come back to see us again very soon.

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in the Hill Country!
Stayed 3 nights in Jan 2024
Response from Carissa Smith on Jan 17, 2024
Patricia, thank you for the amazing five star review and for dubbing us as the best resort in the Hill Country. We are proud that you feel this way and hope that you will come back to see us again very soon.

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Property
A beautiful property and great staff. We were on a family trip and 3 generations of ladies had a spectacular spa day. The fitness center is without equal in any hotel I've ever stayed in. We are not golfers, but the golf course looks well maintained and beautiful. Great breakfast buffet, handy coffee shop, and a Bob's on site mean you don't really ever have to leave.
Stayed 5 nights in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Harry, thank you for the amazing perfect 10 review. We love that you and your family got to experience so much of what makes our hill country resort so special -- even for guests who do not golf! We hope you will come back to see us again very soon.

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a really nice resort
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Bryan, thank you for the wonderful five star review. We enjoyed having you stay with us and look forward to the opportunity of welcoming you back again very soon.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf getaway in the hills of Austin
This is an amazing resort about 20 minutes outside of Austin. We had a great weekend of golf and meals and site seeing. The property looked so pretty with the Christmas decorations. Every person we encountered was very, very nice and accommodating. Excellent trip.
Stayed 3 nights in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Wendy, thank you for the amazing review and for taking the time to provide such kind words about our Hill Country Resort and our team. We loved having you with us and hope that you will come back to see us again very soon.

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Gwen, thank you for the wonderful perfect 10 review of our Hill Country Resort. Even more, thank you for spending time with us over the holidays. We hope you will come back to see us again very soon.

8/10 Good

Kerry

Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Kerry, thank you for providing a review of your recent stay. While it looks like you had a good time, we did not exceed your expectations and we would love to learn more. We want to learn how to better serve you in the future as it would be our honor to welcome you back again.

10/10 Excellent

Faria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Faria, thank you for taking the time to provide a review of your recent experience with us. It looks as if you enjoyed your time with us and we could not be more pleased. We hope you will come back to see us again very soon.

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Samir, thank you for the fantastic five star review. We enjoyed having you stay with us and look forward to the opportunity to welcome you back again.

10/10 Excellent

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Joshua, thank you for taking the time to provide a review on your recent stay with us. We are thrilled that you enjoyed it and hope you will come back to see us again very soon.

10/10 Excellent

Knowledge

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend to anyone
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Thank you for the amazing five star review and the kind words about our Hill Country Resort. Please come back to see us again soon.

10/10 Excellent

Mallery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carissa Smith on Jan 8, 2024
Mallery, thank you for the five star review and for spending the holidays with us. We hope you will come back to see us again very soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean resort with beautiful views and amenities. Staff went above and beyond to make our Christmas stay wonderful.
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Dec 29, 2023
Lisa, thank you for the amazing five star review. We loved spending the holidays with you and hope that you will make it an annual tradition.

10/10 Excellent

Katie

Liked: Cleanliness, amenities
Friendly and helpful front desk employees and decorated so festive for Christmas!
Stayed 1 night in Dec 2023
Response from Carissa Smith on Dec 27, 2023
Katie, thank you for the wonderful review! We loved spending time with you over the holidays and are thrilled that you found our resort full of good cheer. We hope you will make it an annual tradition!

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Carissa Smith on Dec 27, 2023
Elliot, thank you for the perfect 10 review and for allowing us to host your stay over the holidays. We are honored to have spent time with you and hope that you will return to see us again very soon.

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Dec 27, 2023
Vivien, thank you for the amazing five star review. We loved hosting you over the holidays and hope that you will make it an annual tradition.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great, staff was very friendly and attentive!
Stayed 3 nights in Dec 2023
Response from Carissa Smith on Dec 27, 2023
Anthony, thank you for the wonderful five star review and, even more, for spending time over the holidays with us. It was our pleasure to serve you and hope that you will come back to see us again very soon.

8/10 Good

Rama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Carissa Smith on Dec 22, 2023
Rama, thank you for taking the time to provide a review of your recent stay. It looks like you had a good time but perhaps we could have done even better to exceed your expectations. We would love to learn more so that we can do just that the next time around.

10/10 Excellent

Tim, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, particularly at check-in. The grounds were beautiful. Everything was so nice and well kept. I cannot wait to stay here again.
Stayed 5 nights in Dec 2023
Response from Carissa Smith on Dec 22, 2023
Tim, thank you for the amazing review and the kind words about our resort . . . especially about our team. We are thrilled that you want to come back. It would be our honor to welcome you again. We hope it is soon.

2/10 Terrible

Adele

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Dec 21, 2023
Adele, thank you for taking the time to provide a review. Feedback is so important to us as it helps us understand how we can better meet your needs in the future. It is clear that something went wrong and we want to know more. Our team will be reaching out to you as we want to make it right.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Carissa Smith on Dec 21, 2023
Danielle, thank you for the five star review and for the opportunity to host your stay in the Hill Country. We hope you will come back to see us again very soon.

10/10 Excellent

Christine

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Came here for my husbands birthday and it was an incredible stay thanks to the staff and hotel.
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Dec 18, 2023
Christine, thank you for choosing to celebrate such a wonderful occasion with us. We are honored to have had the opportunity to host you and hope you might make it an annual tradition!

10/10 Excellent

Adam

Stayed 2 nights in Oct 2023
Response from Carissa Smith on Dec 18, 2023
Adam, thank you for the perfect 10 review of your recent stay in the Hill Country at Omni Barton Creek Resort & Spa. We love that you enjoyed your time with us and hope that you will come back to see us again very soon.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice to be place. All staffs were very friendly and food was great. Will come back for personal vacation.
Stayed 2 nights in Dec 2023
Response from Carissa Smith on Dec 14, 2023
Thomas, thank you for the wonderful review. We are honored that you will come back to see us again on your personal time. We cannot wait to welcome you back again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is amazing
Stayed 1 night in Dec 2023
Response from Carissa Smith on Dec 14, 2023
Thank you for such a wonderful review and for the kind words. We are so pleased that you enjoyed the resort and hope you will return to see us again soon.

10/10 Excellent

Ana

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Carissa Smith on Dec 14, 2023
Ana, thank you for the wonderful perfect 10 review of our Hill Country Resort. We are thrilled that you enjoyed your stay and hope you will come back to see us again very soon.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Golf course was in excellent condition, the nature trail was very good and the health club was top notch. Restaurants were good and outside seating was great, especially when it snowed.
Stayed 3 nights in Dec 2023
Response from Carissa Smith on Dec 14, 2023
Michael, thank you for the great review and allowing us to host you during our Holiday in the Hills event. We hope you will come back to see us again very soon.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My initial impression was fantastic! I was greeted by Kati at check in and she was an absolute delight! She was super helpful and friendly and made my first moments here pleasant. I checked in later so it was already dark, but looking forward to seeing the property tomorrow morning. The room is exceptional as well
Stayed 1 night in Dec 2023
Response from Carissa Smith on Dec 14, 2023
Bradley, thank you for the wonderful five star review. We hope the rest of your stay was as good as your first impression. We were honored to have you with us and hope you will come back to see us again very soon.