Ratings based on 827 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from

Nice hotel

Posted Jun 11, 2018
Everything was great, however the beds were not as comfortable as you would like. The sheets were thin and no mattress covers were on the beds.
Comment from Hotel Management
Jun 14, 2018 by Social Media Coordinator, Hotel Management
Dear Guest, thank you for being our guest at the Renaissance Austin Hotel. Although we are happy to know your overall stay was enjoyable, we are sorry for your disappointment with our beds. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We continually work to improve our facilities, and we appreciate you sharing your comments. We hope you give us another chance to serve you better in the future. Best, Jennifer Finch, Social Media Coordinator
5 out of 5
by A verified traveler from Florida

Posted Jun 8, 2018
Comfortable room, excellent food in the hotel restaurant. Helpful staff!
Comment from Hotel Management
Jun 9, 2018 by Social Media Coordinator, Hotel Management
Dear Whitecat, thank you for the excellent comments regarding your stay at the Renaissance Austin Hotel. We are so pleased to read that you loved the food we serve and your comfortable room. It was great to have you here, and we hope to see you again soon. Best, Jennifer Finch, Social Media Coordinator
4 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 22, 2018 by Social Media Coordinator, Hotel Management
Dear Guest, thank you for taking the time to post a nice rating of Renaissance Austin Hotel. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope you will choose us again so we can impress you on your next trip as well. Best, Jennifer Finch, Social Media Coordinator
5 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 15, 2018 by Social Media Coordinator, Hotel Management
Dear Guest, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to the Renaissance Austin Hotel. Best, Jennifer Finch, Social Media Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Posted Apr 16, 2018
Beautiful and well located hotel. Great amenties. Beautiful rooms!
Comment from Hotel Management
Apr 17, 2018 by Social Media Coordinator, Hotel Management
Dear Guest, thank you for being our guest at the Renaissance Austin Hotel. We appreciate you mentioning your room and convenient location. We hope to see you again soon. Best, Jennifer Finch, Social Media Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler

Great werkend

Posted Mar 25, 2018
My daughter, granddaughter and I truly enjoyed our stay. Nice location and great hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel. Great Quality. Great bed comfort

Posted Mar 25, 2018
My experience with this hotel was great. They offered flavored complimentary water at the front every day.
5 out of 5
by A verified traveler

Awesome

Posted Mar 20, 2018 on Hotels
Great, clean, lovely place. Surrounding area has a lot to offer, and downtown is just off the freeway a few minutes away.
5 out of 5
by A verified traveler

Nice

Posted Mar 12, 2018 on Hotels
Nice hotel in a great location
3 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Great Hotel and location but....

Posted Mar 9, 2018
Incredible location and environment, however, you need to request soap, shampoo and conditioner...very strange.
Comment from Hotel Management
Mar 10, 2018 by Social Media Coordinator, Hotel Management
Dear Henso, thank you for taking the time to post your review. We are happy to know you were pleased with our location and had an overall comfortable time with us. That being said, I am sorry if we missed meeting any of your expectations. We hope the positive aspects of your visit will bring you back to our hotel in the future. Best, Jennifer Finch, Social Media Coordinator