Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great hotel downtown

Posted Aug 23, 2016
This hotel was wonderful, rooms are clean and spacious, close to dining and nightlife. The staff were exceptionally great, would definitely stay here again.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Hello and thank you for taking the time to provide feedback on your stay. Our staff thrives off comments like your so I will be sure to share your comments. Take care and we will hope to see you again in the future!
4 out of 5
by A verified traveler

Beautiful rooms in the heart of downtown

Posted Aug 22, 2016
Great hotel, nice rooms, heart of downtown. Free breakfast and wifi.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Good day. Thank you for your compliments of the hotel and our amenities. Take care,
5 out of 5
by A verified traveler from Texas

Awesome

Posted Aug 8, 2016
I loved my view, I was very pleased with the kitchenette.. The parking was affordable, & the breakfast was excellent, even though I didn't use the vallet, every time I walked out, they asked if they could help & twice was able to give walking distance & directions to where I wanted to go, very happy with my stay & will do so again.
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
Hi Justin. Thanks for the Awesome feedback! I will be sure to share with our staff as we strive for excellence and comments like your make us better. We'd love to see you again in the future. Taker care!
4 out of 5
by A verified traveler from DFW

Great hotel but elevator issues hurt

Posted Aug 1, 2016
Location is perfect, great staff, nice rooms, downed elevator caused chaos. Would have walked the stairs but was told they were for emergencies only. One elevator with all those customers, employee guidance would have been nice.
Comment from Hotel Management
Aug 5, 2016 by General Manager, Hotel Management
Good day JS. Thank you for your feedback on the staff and rooms. I am sorry for the issue with the elevator. We experienced flooding in the shaft due to a busted pipe in the cities water system. I hope this was not a big trouble to your party. Take care
5 out of 5
by Elena from South Texas

Beautiful room

Posted May 29, 2016 on Hotels
Just spent a night at the hotel but room was large, clean and well appointed. Modern kitchenette; bathroom a bit small.
4 out of 5
by Gregory from Tampa

Convenient to Airport

Posted May 23, 2016 on Hotels
We wanted to be near the Airport!
5 out of 5
by Tiara from wv

Posted May 10, 2016 on Hotels
very nice and clean. great breakfast included.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
by A verified traveler from San Antonio, TX

Amazing, cozy hotel in a great location

Posted May 3, 2016
Pros: Amazing room with full kitchen, roomy bathroom for more than one girl doing her makeup, incredibly comfortable bed
Cons: Extra blankets in the closets would be appreciated
Location: The hotel is on 4th street which is obviously close to 6th street and is in the middle of downtown Austin.
My friends and I were in town for a concert at the Frank Erwin Center and planned to go out on 6th street after. The hotel was in the perfect spot for us and was extremely comfortable. The room was clean, cozy, and the bed was perfect. Even the sofa bed was comfortable. Will definitely be staying there again next time.
5 out of 5
by jorge from Cypress

One of the best hotel deals in Austin

Posted May 2, 2016 on Hotels
Great for a family. The location is awesome and the breakfast (included) is great. We would definitely go back.