Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Reviews of Rodeway Inn University - Downtown

2 out of 5
Rodeway Inn University - Downtown
2900 N I 35, Austin, TX

Reviews

5.0
Rating 10 - Excellent. 32 out of 565 reviews" "
Rating 8 - Good. 98 out of 565 reviews" "
Rating 6 - Okay. 140 out of 565 reviews" "
Rating 4 - Poor. 122 out of 565 reviews" "
Rating 2 - Terrible. 173 out of 565 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Noelia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DONT STAY HERE!
Rooms were not cleaned on a daily basis. Rooms are nothing as in the photos. Room smelled dirty. Swimming pool was filthy. When checking out, the attendant was very rude. There were stains on the sheets.
Stains on the carpet.  I had to spray the room down to get it smell pleasant.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest business
These idiots said they were going to put a hold on my credit card. This "hold" turned into a posted charge which I did not authorize. After calling numerous times for the return of my money these morons gave me only $40 of my $50 saying I stole a towel from the room. These people are very dishonest and will NEVER do business with them again. Will be contacting my credit card company to start a dispute.
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
I had to put down a fifty dollar deposit. that I was not aware. No breakfast, which didn't matter, I was going for tests and could not have food or drink after midnight. Toilet bowl did not have a lid. There was only one small container of shampoo, no other soaps at all. Bathtub did not have any non-slip protection or any other protection from falling. It was convenient to where I was going.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
When you first pull in to the hotel, the area looks a bit scetchy, but the rooms aren't that bad.......I did encounter a couple of roaches though as well
Stayed 2 nights in May 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was worst...
Stayed 3 nights in Jun 2020

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Sindy, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The bathtub of the room we stayed in was not in a perfect condition but moderately acceptable. Friendly staff.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
My room was not clean. Hairs all over, dirty toilet, and sheets did not feel clean
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Nasty. Dangerous. Dirty. Rude. Old. Horrible.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

The desk service was good, the place itself is what you would expect. Its just a cheap place to stay. Don't expect any cleaning of your room or a pool you would want to go into.
Stayed 5 nights in Feb 2020

4/10 Poor

Shawn

Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

I never booked or stayed here. My identity has been stolen
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Would NOT recommend
Place was dirty rips in the bedsheets new wood on door frame obviously kicked in before couldn’t stay the night the lady in the front office was nice I just wished the place matched
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional, the location was awesome, and the room was very clean and comfortable.
Stayed 1 night in Feb 2020

4/10 Poor

Betty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Annette

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Glacier, Montana

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Warning, up to 8 cigarette burns in one bed spread. Also blood stains on the bed spread. Grossed me out so bad, I had to find a different hotel immediately, could not even stay there one night. I came to Austin for a medical procedure and could not imagine myself recovering there. The Rodeway Inn did not feel they did anything wrong as they still charged me for the night though I couldn't stay there, due to their cancellation policy - I think another policy should come into play when you find cigarette burns and blood stains on the bedspread. Expedia took care of me though, so in the end it worked out. Also, the neighborhood surroundings are really awful. Bad part of the city.
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful!!!
Aweful staff. Ride, cheap, scammers
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i checked in i was told i had to pay a $50 incidental fee up front, cash or charge. This was not stated anywhere in the check in description. It was late and we just wanted to check in but our keys didn't work. I had to go back out in the bad weather to the office for new keys. They didnt work either. The desk attendent could not get keys to work so we never got any. I had to move a very heavy bed to plug in a light and it was filthy behind the bed. The light never did work because it would not stay plugged in. I was expecting a simple hotel without frills but this was dirty and broken down.
Stayed 1 night in Feb 2020

2/10 Terrible

DOE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended if you expect any value. You cannot sleep well.
Stayed 1 night in Jan 2020

4/10 Poor

RR

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Property has been repainted a dismal dark gray ans something since the photo. In addition to the dismal, dirty looking color, the workmanship on the paint job was very poor. The same description applies to everything dealing with the property
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice I enjoyed my stay it was clean and very relaxing
Stayed 1 night in Nov 2019

2/10 Terrible

Amanda, Minnesota

Traveled with partner
Disliked: Staff & service, amenities
Still haven’t given me my said deposit back I checked out on Tuesday it’s Sunday. Other guests were also having problems getting it back. Crappy business
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Your Life? Find A Decent Place To Stay
I was in Austin in November for a conference. I made reservation at Rodeway Inn for two nights, but stayed for just the first night. The least said about the hotel, the better. It is not a place I will recommend to anyone to stay for even a night. And please, do not be deceived by the pictures you see on the hotel's website. The place is not properly kept--too much trash and rats on the compound, rooms are filthy and smell so bad (I changed rooms three times), insects/bugs all over the place. Yuck, I hated the bed. I put my clothes on the white sheet to sleep the night I checked in. I spent my second night in a different hotel but came back to Rodeway Inn the next morning to check out and get back my $50 deposit. There was a female receptionist (I didn't get her name) who was super sweet. She was very courteous and made my three room change possible the night I checked in. A guy (late 30s to mid 40s) took over the next morning, and I understand he is the manager of that facility. I am not sure why he's in the hospitality business. This guy was so rude and showed no concern about my ordeals the night before. This is not a place I will recommend to anyone. The facility should be shut down, if management will not do its job of maintaining and keeping the place clean.
Stayed 2 nights in Nov 2019

2/10 Terrible

Ahmadhasan, Houston tx

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small and the location is bad and sleeping in the room is not comfortable because the car sound on the highway is very annoying
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Irvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
We needed 2 beds fir the night, thats what we got.
Stay was fine. A bit disconcerting when you see a drug deal going on in parking lot. Everything is very old. Queen bed frames w/full size mattresses, bathtub chipped and tile dingy, cold water faucet didnt work, drapes only had a few hooks, so partially falling down, outside dirty. Sheets and pillows clean, we slept well. All in all, it was an overnight stay, so fine.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Norman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelle
It was a little shaky at first but the front desk young lady work it out
Stayed 1 night in Nov 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

6/10 Okay

O

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is lacking cleanliness. I found hair in our towels, had an allergy attack because the room is dirty, and had a crusty stain on my blanket. Overall, pretty gross.
Stayed 4 nights in Nov 2019

6/10 Okay

Rodrigo

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Worse than expected and expected mediocre
Wasn't expecting much seeing the prior reviews and the price. However upon arrival the man at the front desk advised the room wasn't ready yet and he'd give us a call as soon as it was. Confirmed our information but never heard back from him. When I returned to finally check in I had to go through the entire check in process again (no big deal). First impression of the room was that is wasn't so bad. Didn't smell in the bedroom area seemed decently cleaned and somewhat updated. After setting up my laptop on the table in the room is when I started to notice how dirty the room was. From what I can tell it looks like they change the sheets and that's about it. The sink had hair in and was dirty, the bathroom wall next to the toilet was dirty from what one can only imagine to be feces. Shower handle was loose and clearly hasn't been wiped down in years. The tissue box holder in the bathroom area was all rusted out with the trashcan placed strategically right under it so all the dust/rust would fall straight into it. If the owners of the property where to just invest a little bit of time in cleaning and repairing the few issues that really make the place terrible it would be a decent place. With that being said I avoided showering that night ( it was that dirty) and slept. I would recommend spending a few extra bucks or finding a place a bit further away that has better reviews.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
I like that it very was close to where i needed to be.
Stayed 3 nights in Oct 2019

2/10 Terrible

GeraldMabele, Midland, Texas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite frankly, Expedia, please do NOT list this property as an option for your customers. I do not think that Expedia would want to be associated with the conditions that I found at this place. These are enumerated below: 1. Filthy and dirty rooms. I had to clean the toilet the first time I used it because it had pee and feces stains. 2. The bathroom and showers are moldy and stained. 3. The bed linens are smelly. 4. The room are not cleaned daily nor the dirty towels changed and removed. I had to collect my used towels and exchange them at the front desk because there were NO employees to do this per the front desk lady. 5. There is frankly no customer service other than one rude lady at the front desk. 6. The bathroom became flooded when the guest in the upper room showered/used their bathroom i.e. the waste water from the top room flooded into my bathroom. This is a health hazard. 7. I had to check out of this property early because of its filthy standards and so far, there hasn't been a refund to my account. I expressly stated to the front desk lady about my concerns and reasons for my checking out early. She said that a manager would reach out to me two days ago. So far, no call! 8. Please, DO NOT use this property until they fix these filthy conditions.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not a good experience. The room was dirty for a number of reasons. There was no toilet paper, no soap, there were two different colored old socks under the bed, and I don't mean right under, I mean barely an inch from the cover. The room looked like it hadn't been properly cleaned in days. The pool was also cloudy and there was no way we were going to swim in it. The location is a really good one and it was very cheap; however, for me every hotel has to have a minimum level of cleanliness and this did not. Finally, I want to touch on the breakfast. We got there 15 minutes before it closed and there was nothing apart from yogurts left. They were not refilling anything and basically said it was closed. At other hotels I've stayed at, they always honor the time regardless of whether you get there at the beginning or the end of breakfast. All in all, if you want a very cheap hotel in a good location and care about nothing more, this is the place for you. If you want even the minimum expected standard of cleanliness, i'd suggest looking elsewhere.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst place i’ve ever stayed. all appliances were broken; staff were rude; bathtub didn’t drain; no housekeeping services; also cost a ton
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting run down property, rude front desk clerk at check in, did not honor the rate quoted on my confirmation from Expedia. Never again.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
good service at front desk. room was ok. bathroom had no washcloths,soap,shampoo. sink was clogged up when used.There was long hair stuck to the shower walls and a single contact lense stuck to the countertop in the bathroom.
Stayed 1 night in Oct 2019

8/10 Good

Sierra

Traveled with group
Liked: Staff & service
Quick stay satisfaction
Just an over night stay in Austin. The room could have been more clean/kept, but when I requested new sheets, the employees were very kind!
Stayed 1 night in Sep 2019

4/10 Poor

Lamark

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Micaela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Laura

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management team was very rude and disrespectful. Never stay here.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We will not stay here again. Upon check in, we were given a key that didn’t work. They gave us a new one and we entered a room that was already attended. The room was hot when we entered. There was old blood on the pillow cases. The shower curtains were also stained. Our room key didn’t work once we came back from our event.
Stayed 1 night in Sep 2019