The hotel staff was friendly and attentive but the rooms are not very clean. The sheets were stained on one bed.
Comment from Hotel Management
Sep 30, 2016 by SAUGuestRelations , Hotel Management
Thank you for sharing your feedback. I am happy to hear that the service you received was up to our high standards; however, I am extremely disappointed to know that the cleanliness in your room fell below both your expectations and ours. Please know that this is not at all acceptable at our hotel, and I am so sorry that you had to experience these issues. We hope you’ll give us another opportunity to gain your trust and show you the outstanding service we normally provide.