The room was dirty and outdated. No sound proofing so you can hear everything in the room next to you. Parking situation is bad. You can park yourself in the parking garage for $22 per day. I've stayed at other hotels where you pay $20 per day for unlimited valet parking. Hotel staff was nice but very few amenities. Ate at the hotel restaurant where the food was mediocre and over priced. Overall, I was completely underwhelmed with my experience. I had expected more for the price.
Comment from Hotel Management
Nov 22, 2016 by SAUGuestRelations, Hotel Management
Thank you for taking the time to review our hotel. We are delighted to hear that our staff was nice and accommodating, but we are so sorry that you didn’t enjoy your overall stay with us. We regret that there were noise disturbances during your stay. We understand the importance of guest comfort, which is why we have policies and procedures in place to immediately alleviate noise disturbances once we are made aware of the inconvenience. We have passed your comments onto the hotel management for their review and follow up. We take great care in ensuring our parking price is in line with similar properties in the area, and closely monitor this. However, it appears we failed to meet your expectations, and for that we are sorry. We hope that you will give us another chance to make up for the issues you experienced this time around.