Sundeck

Reviews of SpringHill Suites by Marriott Austin The Domain Area

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 535 out of 866 reviews" "
Rating 8 - Good. 248 out of 866 reviews" "
Rating 6 - Okay. 61 out of 866 reviews" "
Rating 4 - Poor. 13 out of 866 reviews" "
Rating 2 - Terrible. 9 out of 866 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Friendly staff, quite comfortable rooms. Nice breakfast
Stayed 1 night in Mar 2024
Response from KWAGM on Mar 20, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from KWAGM on Mar 20, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

2/10 Terrible

Mark, Dallas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Property had been updated since I stayed here and thought it would be in better condition. Room felt very dark and dank with a constant musty mildew smell. The worst however was the big bug that crawled across my bed when I got in it! I won’t be going back.
Stayed 2 nights in Feb 2024
Response from KWAGM on Mar 20, 2024
Thank you for your valuable feedback. We will use this as a teaching experience and I have already addressed the appropriate hotel team.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 2 nights in Feb 2024
Response from KWAGM on Feb 27, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Megan, Belton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast included and parking.
Stayed 1 night in Feb 2024
Response from KWAGM on Feb 27, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Xinxuan

Stayed 1 night in Jan 2024
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We stayed at this hotel last year around this same time and we loved it. We wanted to be close enough to the Domain, but didn’t want to be in the high traffic areas. It’s a great location, the staff is friendly and the hotel is clean. We will very likely go back.
Stayed 1 night in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay. Thank you for staying again!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Moya, Sugar Land

Stayed 1 night in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

JOSE

Stayed 1 night in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Samuel

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I am glad you enjoyed your stay.

6/10 Okay

Verified traveler

The staff were very friendly. However, my room was not cleaned during my stay. No fresh towels or refreshed linen. Trash was also not emptied
Stayed 2 nights in Dec 2023
Response from KW AGM on Jan 24, 2024
Thank you for your valuable feedback. I will look into this issue and address the appropriate team.

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, the staff was friendly, and the area was nice.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is perfect for what we needed. Nice and new and kid friendly in my opinion! We were able to keep our baby in the pack and play in the kitchen/desk area so she could sleep peacefully which is a game changer. Will definitely stay here again!
Stayed 1 night in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Ti’Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay for my birthday weekend !! Staff was super friendly when arriving and leaving. Would definitely visit here again !!
Stayed 1 night in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

8/10 Good

Ferdinand

Liked: Cleanliness, amenities
Great place
Stayed 2 nights in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel was off a main highway and easy to get to, the location was quiet and had foresty areas around. The room was spacious and comfortable with a well-stocked and monitored breakfast area. We would definitely stay again.
Stayed 2 nights in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a friendly staff.
Stayed 1 night in Oct 2023
Response from KWAGM on Oct 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from KWAGM on Oct 2, 2023
Thank you for valuable feedback and we are glad you enjoyed your stay with us. Think of our property the next time you are in the Austin area.

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This was a great place to stay. Everything was terrific - VERY comfortable bed, spacious room, etc. I recommend it!
Stayed 3 nights in Sep 2023
Response from KWAGM on Sep 28, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Sigrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for staying, there is not much around, only best with car. Super clean, friendly staff, great breakfast.
Stayed 3 nights in Sep 2023
Response from KWAGM on Sep 18, 2023
Thank you for your valuable feedback. We are glad you enjoyed your stay!

2/10 Terrible

Keila

Liked: Cleanliness, staff & service
Car was broken into.
Stayed 2 nights in Sep 2023
Response from KWAGM on Sep 18, 2023
I am sorry to hear about your experience and we have addressed your concerns. We provided APD with video surveillance and took off the cost of one evening.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from KWAGM on Sep 18, 2023
Thank you for your valuable feedback!

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean
Stayed 1 night in Sep 2023
Response from KWAGM on Sep 18, 2023
Thank you for your valuable feedback!

10/10 Excellent

Carlos, Mission

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean and quiet even though is on side of freeway
Stayed 3 nights in Aug 2023
Response from KWAGM on Sep 18, 2023
Thank you for your valuable feedback. Glad you enjoyed your stay and come visit us again!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay by the Domain
Convenient place near the Domain. Very clean and quiet.
Stayed 2 nights in Aug 2023
Response from KWAGM on Aug 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from KWAGM on Sep 18, 2023
Thank you for your response and feedback. We are glad you enjoyed your stay!

10/10 Excellent

Ertha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! Big spacious, clean and tight by the Domain
Stayed 3 nights in Jul 2023
Response from KWAGM on Aug 22, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Luis

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from KWAGM on Aug 22, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Tural

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Save and easy parking
Stayed 2 nights in Jul 2023
Response from KWAGM on Jul 31, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from KWAGM on Aug 22, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Teel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely stay here again. It was very clean. Our room was huge. Breakfast was hot. I liked it had a little bar for a night cap. I do recommend this place.
Stayed 1 night in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Jeevitha

Stayed 1 night in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

4/10 Poor

Staci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There is no housekeeping except every two days.
Stayed 2 nights in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. We will use this as a teaching experience and I have already addressed the appropriate hotel team.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked there was a restaurant near the parking lot.
Stayed 1 night in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

8/10 Good

Raheem

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Everything was good except the cleaning was good but more attention is needed. I found a bunch of condoms “unused”.
Stayed 1 night in Jul 2023
Response from KWAGM on Jul 24, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from KWAGM on Jun 29, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
This hotel was very clean and the rooms were soundproof - did not hear our neighbors. However... walking into the lobby was miserable. They have a foosball table almost in the middle of the lobby and kids were making a lot of noise. It was very loud and gave me a headache by the time I checked in (which was a slow process, also). That is why I have it a bad rating for comfort.
Stayed 2 nights in Jun 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. We will use this as a teaching experience and I have already addressed the appropriate hotel team.

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
The check in was a breeze and the rep was very friendly, knowledgeable, and offered suggestions for our trip. The room was big, clean, and comfy. The breakfast was great.
Stayed 1 night in May 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

6/10 Okay

Tavish

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. We will use this as a teaching experience and I have already addressed the appropriate hotel team.

10/10 Excellent

Daniel, Corvallis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made us feel at home with a great vibe and friendly, professional service at the front desk and bar.
Stayed 2 nights in Jun 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay. I will let the staff know they did an excellent job.

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice building. Access difficult
Stayed 1 night in May 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from KWAGM on Jun 21, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A+
Stay was great! Hotel staff was very friendly and always greeted us upon entering. Room was clean and well prepared. I will book at this location again!
Stayed 3 nights in Apr 2023
Response from KWAGM on Apr 25, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids would have liked a pool but room was very large and nice
Stayed 2 nights in Mar 2023
Response from KWAGM on Apr 25, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.

10/10 Excellent

Long

Stayed 1 night in Mar 2023
Response from KWAGM on Apr 25, 2023
Thank you for your valuable feedback. I am glad you enjoyed your stay.