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Posted Feb 6, 2017
I tried to check in 30 minutes early and was told they didn't have anything ready. I asked if I could just have a room assignment and was told nothing was ready. I then told them I would not be back until 10 because we were at a sports tournament.
When we checked in at 11, we were given a handicapped room. We were too tired to deal with it.
The room was not configured as we wanted since it was handicapped. There was not a separate sitting area. The bathroom was not appealing with the extra handicap items everywhere which were run down from usage.
The shower wouldn't work so we had to use the handheld.
And there was only 1 mirror in the place. And it was in the bathroom. So when someone else was in there - there was no place to put on makeup or do hair. Totally stupid.
I will say that housekeeping had the room as clean as possible based on how "used" everything felt.