Ratings based on 666 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Perfect location

Posted May 24, 2017
Great staff. Very friendly and fast service. Great location
Comment from Hotel Management
May 25, 2017 by General Manager, Hotel Management
Tyler, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Great stay over!

Posted May 14, 2017
Great room, great price. One night stay for 2 couples, shared the room and it provided enough privacy for all of us.
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Jonathan, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love. We would love to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Good location

Posted Apr 16, 2017
Pros: Staff
Had an early arrival, red eye flight, the staff had a room and allowed us to check in at 7:30 am. Really saved us as our toddler was tired.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Aex, Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Room Size matters. Great concept and good BF.

Posted Mar 27, 2017
Pros: very clean rooms and great bed.
Cons: Little bit too loud AC. Could be better positioned in the closet. to vent the room better. Would change to porcelain plats and cups for the BF
Location: Location is a little off and difficult to access from City. Nothing is walking distance. Would offer free Happy hours Pizza slices to compensate
quick and very nice staff. hotel and rooms smelled good, fresh and clean, which is seldom in well priced hotels. Missing some common seating area and maybe some happy hour free soft drinks and maybe some slices mini snacks. before going to bed.
Comment from Hotel Management
Mar 28, 2017 by General Manager, Hotel Management
Henrik, Thank you for your feedback regarding your recent stay at SpringHill Suites Austin South. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!
3 out of 5
by Teri

Short staffed!

Posted Mar 27, 2017 on Hotels
The power flashed out and someone was stuck on the elevator. There was only 1 worker on duty. Firemen had to get them out of the elevator. Then firemen came later to carry a wheel-bound person up the stairs. No elevator service until about 6am the next morning.
Comment from Hotel Management
Apr 3, 2017 by Lance Taylor, Hotel Management
Dear Valued Guest, Thank you for your feedback. I am disappointed to hear that we were not able to exceed your expectations, as that is always our goal. I have addressed your comments with my team and we are currently taking action on all shortcomings. Best, Lance
2 out of 5
by Robert

Traffic noise.

Posted Mar 25, 2017 on Hotels
The room was fine but there was so much traffic noise from being so close to I-35. It was hard sleeping.
Comment from Hotel Management
Apr 3, 2017 by Lance Taylor, Hotel Management
Dear Valued Guest, Thank you for your feedback. I am disappointed to hear your stay was less than perfect and we fell short in areas. I will use your feedback to improve our service and facility. Best, Lance
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
It was clean, staff was friendly. The pool was clean and wasn't over chlorinated.
Comment from Hotel Management
Mar 23, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest and look forward to welcoming you back again soon.
5 out of 5
by Darnell

SXSW

Posted Mar 21, 2017 on Hotels
Hotel was Awesome
Comment from Hotel Management
Mar 22, 2017
Darnell, Thank you for taking the time to share your experience with us! We are glad to hear the positive feedback regarding your five star trip to SpringHill Suites Austin South. We look forward to welcoming you back again on your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017 on Orbitz
Two night stay, nice clean place, on edge of highway but quiet. Handy for Lady Bird Lake.
4 out of 5
by Alan

Posted Mar 5, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.