Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from TX

Nice hotel, easy access to highway.

Posted Jun 24, 2016
Pros: Overall, I liked this hotel and would stay there again.
Cons: Breakfast could use some type of meat entrée, like sausage, bacon, etc.
Location: Easy on and off the highway. Close to a lot of eating places on Congress ...
The room is spacious with a separate seating area and a kitchen/sink/microwave area which was a Plus. The bathroom is also spacious. We had an issue with the tub not draining very well. Maintenance did try to fix it but still draining slow. We only stayed for 2 nights, so it was OK. Free Breakfast was also a Plus. However, they only had carb food like waffles, bread, muffins, bagels... they did have scrambled eggs, but no other type of meats.
Comment from Hotel Management
Jun 25, 2016 by Lance Taylor, Hotel Management
Dear Mafe, Thank you for taking the time to share your recent stay at the SpringHill Suites Austin South. We see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. Best, Lance
2 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
Beds were too small.
Comment from Hotel Management
Jul 2, 2016 by Lance Taylor, Hotel Management
Please accept my apology for the beds being too small. Thank you for your feedback.
3 out of 5
by Michael from Martinez, Ca

Parking is limited

Posted Apr 26, 2016 on Hotels
Toilet paper holder was alittle too far for kids to reach. Not a whole lot of space for your belongings.
Comment from Hotel Management
Jul 2, 2016 by Lance Taylor, Hotel Management
Thank you for your feedback. I will address your concerns with our Team.
5 out of 5
by A verified traveler from Kansas

Not far to downtown

Posted Apr 12, 2016
Took the shuttle to downtown was picked up was very convenient and on time recommend Hotel for ease of finding location along I-35
Comment from Hotel Management
Apr 15, 2016 by Lance Taylor, Hotel Management
Jim- Thank you so much for staying with us and providing feedback regarding your stay -we appreciate it! Best, Lance
5 out of 5
by A verified traveler

Posted Apr 12, 2016
I like the interesting room layout, everything was clean, bed comfortable, friendly and attentive staff, and a nice continental breakfast.
Comment from Hotel Management
Apr 12, 2016 by Lance Taylor, Hotel Management
Thank you for staying with us and we appreciate the positive feedback. We will certainly share your comments with our team. Best, Lance
3 out of 5
by A verified traveler

Posted Apr 7, 2016 on Hotels
We stayed 3 nights Room was nice and clean, but maid service didn't clean our room the second night. We got back to our room late that night and didn't want to wait for them to clean. the hotel is very close to freeway. Traffic noise was an issue.
Comment from Hotel Management
Jun 11, 2016 by Lance Taylor, Hotel Management
I apologize that we did not make up your room on the second night and also for the freeway noise. Thank you for your feedback, I will address with our team. We appreciate your business.
3 out of 5
by Klaus

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Lance Taylor, Hotel Management
Please accept my sincere apology for not meeting your expectations during your stay.
5 out of 5
by A verified traveler from Ciudad Juarez

Hotel agradable y bien ubicado

Posted Apr 3, 2016
Pros: El hotel está limpio y en buenas condiciones, El personal de recepción es amable y te orientan sobre información general de la ciudad.
Cons: El desayuno es el típico de los hoteles americanos pero de una calidad ligeramente arriba del promedio. Recomendable.
Location: Muy bien ubicado a la orilla de la I35. A 5 min. en dirección a San Antonio, hay diferentes opciones para comer. Puedes llegar al downtown en 5 min.
Lo utilice con mi familia para pasar una noche en Austin.
Comment from Hotel Management
Apr 7, 2016 by Lance Taylor, Hotel Management
Gracias por la revisión fenomenal, lo apreciamos!
5 out of 5
by A verified traveler

Posted Mar 30, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Lance Taylor, Hotel Management
Thank you for your feedback as we are very pleased you enjoyed your stay.
5 out of 5
by Haydee

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Lance Taylor, Hotel Management
Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance