Posted Nov 28, 2016
The hotel staff was nice. The room was comfortable, except for the passage between the bed and tv stand, which was narrow. There was plenty of hot water. The room was quiet. The room darkening curtains were excellent. One problem was that the AC seemed to turn off during the night. I had the fan set to "ON" and the temp set on 69 deg F, as I needed to keep my husband from snoring really loud. It went off around 2 am, and I had to put up with loud snoring. This is usually not an issue if it is cold in the room. It came back on around 4 am, so I believe the hotel has a program to shut it off, if people are asleep.
Comment from Hotel Management
Dec 5, 2016 by Robert, Hotel Management
Thank you for your 4 star rating and your specific feedback regarding your stay. We will have our maintenance team look into your A/C concern, however, based on how our A/Cs are set up, you did everything correctly. Getting a good nights sleep is extremely important, so we are truly sorry that it was interrupted due to the snoring. We look forward to seeing you back on your next visit to Austin.