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Reviews of Super 8 by Wyndham Austin Downtown/Capitol Area

2 out of 5
Super 8 by Wyndham Austin Downtown/Capitol Area
1201 N I-35, Austin, TX

Reviews

6.4
Rating 10 - Excellent. 201 out of 1008 reviews" "
Rating 8 - Good. 281 out of 1008 reviews" "
Rating 6 - Okay. 206 out of 1008 reviews" "
Rating 4 - Poor. 123 out of 1008 reviews" "
Rating 2 - Terrible. 197 out of 1008 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for accessing downtown, UT, and East Austin and is walkable to all those places. The noise from I-35 was so loud, my window faced the highway and did not block the noise at all. The outside of the hotel looks very bad but inside my room was clean and comfortable, so overall it was a pretty good value.
Stayed 4 nights in Apr 2024
Response from Rasik on Apr 15, 2024
Thank you for your response and feedback. We appreciate your business and are glad to note that you enjoyed your stay.

10/10 Excellent

Ray, Lagrange

Liked: Cleanliness, staff & service, property conditions & facilities
I was treated with respect and kindness
Stayed 2 nights in Apr 2024
Response from Rasik on Apr 15, 2024
Thank you for your response and feedback. We really appreciate your business and are happy to note that you really enjoyed your stay.

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a dump. Property is dirty. Room was dirty.
Stayed 2 nights in Apr 2024
Response from Rasik on Apr 15, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

8/10 Good

Rosemary

Looks a bit run down from outside but well maintained rooms and very clean. Good breakfast and coffee.
Stayed 1 night in Apr 2024
Response from Rasik on Apr 12, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Rasik on Apr 1, 2024
Thank you for your positive response and positive feedback. We really appreciate your business and glad to note that you enjoyed your stay.

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff with excellent convenience to shopping and eating
Stayed 2 nights in Mar 2024
Response from Rasik on Apr 1, 2024
Thank you for your positive response and positive feedback. We really appreciate your business and glad to note that you enjoyed your stay.

2/10 Terrible

Jackeline I Baptista

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t recommend this place to anyone! Left with bad bedbugs bites all over my body and backache due to the old mattress condition. Couple of their clean towels had pubic hairs in it, so disgusting. And the smell of the room was a mix of cigarettes and paint.

2/10 Terrible

Jordan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs to be torn down. What an absolute dump.
Stayed 1 night in Mar 2024
Response from Rasik on Mar 27, 2024
Thank you for your response and feedback. We are sorry to hear that did not enjoy your stay.

10/10 Excellent

Mahendra, Andover

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Served the purpose I was looking for which was a place to sleep. The check-in and check-out were fast without any hassle.
Stayed 2 nights in Mar 2024
Response from Rasik on Mar 27, 2024
Thank you for your business and positive feedback. We really appreciate your business and glad to note that you enjoyed your stay.

6/10 Okay

Andrea

Stayed 2 nights in Feb 2024
Response from Rasik on Apr 1, 2024
Thank you for your positive response and positive feedback. We really appreciate your business and glad to note that you enjoyed your stay.

4/10 Poor

Pamela, Walker

Traveled with group
Disliked: Amenities, property conditions & facilities
I know Sxsw was in town but it was still was extremely overpriced for the condition of the hotel. It was clean but the facility is old and tired.
Stayed 2 nights in Mar 2024
Response from Rasik on Mar 27, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service
It’s an older Super 8 but they’re putting efforts in it to keep it clean and better than average. Ram was very polite & helpful at the front desk.
Stayed 1 night in Mar 2024
Response from Rasik on Mar 27, 2024
Thank you for your positive response and feedback. We really appreciate your business and glad to note that you enjoyed your stay.

2/10 Terrible

Mary Louise

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So... In some reviews you wonder whether the reviewer was being a little too critical. This isn't the case. We felt obligated to leave our luggage in the car. If you have absolutely no options, close your eyes and stay a night. Otherwise it might be better to bulldoze this hotel and start over. We didn't have a option of choosing 1/4 star ⭐.
Stayed 1 night in Mar 2024
Response from Rasik on Mar 28, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

4/10 Poor

Jose, Eagle Pass

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Outdated and dirty. Blood stains on bathroom door. Horrible.
Stayed 2 nights in Mar 2024
Response from Rasik on Mar 28, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap motel with breakfast and perfect location for walking into central Austin
Stayed 3 nights in Feb 2024
Response from Rasik on Mar 28, 2024
Thank you for your positive response and feedback. We really appreciate your business and are glad to note that you enjoyed your stay.

10/10 Excellent

Claudio de Souza

Stayed 1 night in Feb 2024
Response from Rasik on Mar 27, 2024
Thank you for your response and positive feedback. We really appreciate your business and glad to note that you enjoyed your stay.

6/10 Okay

Noah

Outside areas are not maintained very well.
Stayed 7 nights in Feb 2024
Response from Rasik on Mar 28, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

6/10 Okay

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Traffic noise wasn't nice and it was tatty, however, we were moved to a different room when the window wouldn't shut and our second room was much better. Breakfast was good but they kept running out of items.
Stayed 7 nights in Feb 2024
Response from Rasik on Mar 28, 2024
Thank you for your response and feedback. We are sorry to hear that you did not enjoy your stay.

10/10 Excellent

Angeliki

Excellent staff, helpful and friendly
Stayed 3 nights in Feb 2024
Response from Rasik on Mar 28, 2024
Thank you for your positive response and feedback. We really appreciate your business and are glad that you enjoyed your stay.

8/10 Good

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I mean, this is not a "nice" hotel. It's a real throwback to motels typical in the 70s, doesn't look like it's been updated since then. The room was kinda smelly, bed not very comfortable and a few things (pool, ice-maker) did not work. However, location is excellent if you want to be near downtown, the capitol and 6th st nightlife. Staff was very nice and helpful. Breakfast was super basic (waffle-maker, cereal, yogurt and coffee) but free. Parking also free, which is rare in Austin hotels - most charge $30-40 per nights. Place is about half the price of hotels in the area so if you're looking for a place to explore Austin a weekend or something and don't plan on spending much time in your room, it's a GREAT option.
Stayed 1 night in Feb 2024
Response from Rasik on Feb 12, 2024
Thank you for your response and feedback. We appreciate your business and are glad you enjoyed your stay.

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was really helpful, i do not recall his name, but his last name was also Gutierrez. He informed me of all the current activities occuring in the area and gave me suggestions on where to dine when i asked about a particulular cuisine
Stayed 1 night in Feb 2024
Response from Rasik on Feb 12, 2024
Thank you for your response and feedback. We appreciate your business and are glad that you enjoyed your stay.

8/10 Good

elsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sink drain was clogged
Stayed 2 nights in Feb 2024
Response from Rasik on Feb 6, 2024
Thank you for your response and feedback. We appreciate your business and sorry you to hear you did not enjoy your stay.

6/10 Okay

danny

Outside run down but inside average and clean
Stayed 1 night in Feb 2024
Response from Rasik on Feb 6, 2024
Thank you for your response and feedback. We appreciate your business and sorry you to hear you did not enjoy your stay.

8/10 Good

Xiaoguang, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Rasik on Jan 2, 2024
Thank you for your response and feedback. We appreciate your business and are are glad that you enjoyed your stay.

10/10 Excellent

Leonel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rasik on Dec 28, 2023
Thank you for your response and feedback. We appreciate your business and are happy to hear you enjoyed your stay.

2/10 Terrible

Darnell

Disliked: Cleanliness, staff & service, property conditions & facilities
Had been staying there on and off for work they charged me 100 dollars on my last visit for “smoking” in the room. Mind you I had stayed there on 4 other occasions with out incident and can clearly be seen going to my vehicle to smoke several times throughout the evening in question. They stole my money
Stayed 1 night in Dec 2023

2/10 Terrible

APARNA

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Rasik on Dec 28, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear that you were not happy with your stay.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rasik on Dec 28, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear that you enjoyed your stay.

8/10 Good

Omar

Disliked: Staff & service, amenities, property conditions & facilities
Response from Rasik on Feb 6, 2024
Thank you for your response and feedback. We appreciate your business and glad that you enjoyed your stay.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way to go Super 8!
Very nice, clean, roomy, and comfortable. The bed and pillows were very comfortable. Located near my appointment. Breakfast was good too: cereal, fruit, yogurt, and coffee.
Stayed 1 night in Dec 2023
Response from Rasik on Dec 19, 2023
Thank you for you response and feedback. We appreciate your business and are glad that you enjoyed your stay.

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel front desk barely spoke English. Was very old, run down, rusty, and lights falling off the wall, literally in the middle of the night!
Stayed 3 nights in Dec 2023
Response from Rasik on Dec 19, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear that you did not enjoy your stay.

8/10 Good

Amit

Stayed 3 nights in Dec 2023
Response from Rasik on Dec 19, 2023
Thank you for you response and feedback. We appreciate your business and are glad that you enjoyed your stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old outdated room, loud banging through the night. Bad patchwork where it’s been holes in the wall.
Stayed 1 night in Dec 2023
Response from Rasik on Dec 12, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear you did not enjoy your stay

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and service highly recommended!!!!
Stayed 1 night in Dec 2023
Response from Rasik on Dec 11, 2023
Thank you for your response and feedback. We appreciate your business and are glad to note that you enjoyed your stay.

8/10 Good

Karen

Liked: Cleanliness, staff & service
Hotel seemed rundown but rooms were nicely remodeled. SK ar from desk was nice but owner was less friendly.
Stayed 1 night in Dec 2023
Response from Rasik on Dec 11, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear you did not enjoy your stay

2/10 Terrible

van, Redmond

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The older man who checked us out was terribly rude. He refused to check the room as we returned the card keys. He blamed because we purchased our stay with Expedia and not directly through Super 8
Stayed 2 nights in Dec 2023
Response from Rasik on Dec 6, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear that you did not enjoy your stay.

8/10 Good

Jocie

Traveled with partner
Liked: Cleanliness, staff & service
Comfy beds, great Texas waffles!
Stayed 4 nights in Nov 2023
Response from Rasik on Dec 5, 2023
Thank you for your response and feedback. We really appreciate your business and glad to here that you enjoyed your stay.

10/10 Excellent

tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for decent room and friendly staff!
The office staff was wonderful and friendly. The room was clean and comfortable. Breakfast was satisfying. Great price and convenient location.
Stayed 1 night in Dec 2023
Response from Rasik on Dec 5, 2023
Thank you for your response and feedback. We really appreciate your business and glad to here that you enjoyed your stay.

8/10 Good

John, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service
Very good budget motel.
Stayed 1 night in Nov 2023
Response from Rasik on Nov 29, 2023
Thank you for your response and feedback. we appreciate your business and happy to hear that you enjoyed your stay.

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Rasik on Nov 29, 2023
Thank you for your response and feedback. We appreciate your business and are sorry that you did not enjoy your stay.

2/10 Terrible

Larry

Stayed 1 night in Nov 2023
Response from Rasik on Dec 19, 2023
Thank you for your response and feedback. We appreciate your business and are sorry to hear that you did not enjoy your stay.

8/10 Good

Anne, Shoreline

Traveled with partner
Liked: Cleanliness, staff & service
Too close to freeway.
Stayed 1 night in Nov 2023
Response from Rasik on Nov 28, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear you did not enjoy your stay.

6/10 Okay

Andres

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Rasik on Nov 28, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear you did not enjoy your stay.

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe and very little maintenance for the location Pictures don’t show the real place
Stayed 1 night in Nov 2023
Response from Rasik on Nov 27, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear you did not enjoy your stay.

2/10 Terrible

Nora

Disliked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Rasik on Nov 27, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear you did not enjoy your stay.

6/10 Okay

James

Traveled with family
Disliked: Property conditions & facilities
Budget motel, no frills. Could do with a redecoration.
Stayed 2 nights in Nov 2023
Response from Rasik on Nov 27, 2023
Thank you for your response and feedback. We appreciate your business and sorry to hear you did not enjoy your stay.

2/10 Terrible

soheil, los angeles

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in very poor shape. The room was size of a closet and smelled terrible.
Stayed 4 nights in Nov 2023
Response from Rasik on Nov 14, 2023
Thank you for response and feedback. We appreciate your business and are sorry to hear that you did not enjoy your stay.

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Rasik on Nov 13, 2023
Thank you for response and feedback. We appreciate your business and are sorry to hear that you did not enjoy your stay.

8/10 Good

Tabatha

Business traveler
Stayed 1 night in Nov 2023
Response from Rasik on Nov 13, 2023
Thank you for your response and feedback. We appreciate your business and are glad to hear that you enjoyed your stay.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
it was hard to see the place no lights on sign. went around the block 2 times to find drive. it was night so lights should have been on or brighter. the staff was good and friendly. our room was near pool and pool noise all night long
Stayed 1 night in Nov 2023
Response from Rasik on Nov 13, 2023
Thank you for response and feedback. We appreciate your business and are sorry to hear that you did not enjoy your stay.