Ratings based on 1,815 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Driscoll Hotel

Posted Feb 19, 2017
Pros: Great location, great lobby, great bar, and very good spot to have a nice breakfast or lunch. In this regard, the Driskill bears the Four Seasons.
Cons: Elevators in the tower are way too slow. Valet parking was a bit of a mess. Seems to need a more organized system and structure.
Location: Excellent. Perfect location for many great restaurants and Capitol is a reasonable walk.
Except for a few complaints that could easily be addressed, this hotel seems to be a better alternative, at a much better price, than the Four Seasons.
Comment from Hotel Management
Feb 22, 2017 by Chelsi C., Hotel Management
Hello & thank you for your kind review on Expedia! It's a pleasure to hear you enjoyed your experiences in several areas of the hotel - from our 1886 Cafe & Bakery, to the legendary Driskill Bar and in our public spaces. On behalf of our management team, we sincerely apologize for any inconveniences at valet & in our elevators. I will share your thoughts with our engineering & arrival teams so we may avoid issues in the future. We are grateful for your choice in staying with The Driskill & hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Old time charm with tons of character.

Posted Feb 15, 2017
Pros: Location, modern rooms and charming decor.
Cons: Speed of elevator.
Location: Great for visiting UT students. Concert venues within walking distance.
Great location. Charming yet modern. Friendly staff. Breakfast was amazing.
Comment from Hotel Management
Feb 20, 2017 by PR Manager , Hotel Management
Hello and thank you for sharing your thoughts with fellow travelers! We are so grateful you chose to stay at The Driskill and that you enjoyed the hotel from the location, to the guestrooms, to the decor and beyond! It would be our pleasure to welcome you back to The Driskill!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Downtown Austin

Posted Feb 14, 2017
Pros: Great staff, comfortable bed, terrific common spaces, bar food in restaurant (hangover burger!)
Cons: Elevators were a little sketchy
Location: Walk, eat and drink on 6th St. take a tour of the Capital
Awesome hotel with lots of character, charm and creature comforts. As grand as it is it feels comfortable from the moment you walk in. The location couldn't be better: the bars and music of 6th St on one side and a few blocks from the capital on the other. Just great.
Comment from Hotel Management
Feb 20, 2017 by PR Manager , Hotel Management
Hello! Thank you so much for your kind review. We are so happy to hear that you enjoyed your stay from the staff interactions, to the food and beverage, to the location and beyond! It would be our pleasure to welcome you back to The Driskill!
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Right on 6th street.

Posted Feb 13, 2017
Old hotel in need of some minor updating. Hotel staff was excellent. Rooms are very small and Hotel is a little hard to navigate.
Comment from Hotel Management
Feb 14, 2017 by J. Williams, Hotel Management
Hello! Thank you so much for taking the time to share your experience with fellow travelers! We are so happy you enjoyed the service you received while you were here. We are equally grateful to know your sentiments regarding the presentation of the hotel and guestrooms and we will share that with our leadership team for their review. We hope to have the good fortune of welcoming you back for another stay, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Longview, TX

Beautiful vintage hotel

Posted Feb 10, 2017
This hotel is so beautiful! They were working on the outside so we didn't get to see how beautiful it was but the inside was magnificent. Our room had high ceilings and it was gorgeous.
Comment from Hotel Management
Feb 13, 2017 by PR Manager , Hotel Management
Hello and thank you so much for taking the time to share your thoughts with fellow travelers. We are so happy you enjoyed your stay and would love the opportunity to welcome you back soon so that you may experience the beauty of The Driskill again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful but a couple of drawbacks

Posted Feb 6, 2017
I stayed the weekend with my daughter. The hotel is beautiful and staff helpful and friendly. The room we first got was near elevator and was very loud. Not the doors or people but you could hear it moving up and down constantly. We asked and received a different room. The bed was not very comfortable. Pillows were so flat had to fold over. We both had sore backs the next two mornings. Time to update the mattress and pillows.
Comment from Hotel Management
Feb 7, 2017 by PR Manager , Hotel Management
Hello and thank you for sharing your feedback. We are so grateful you chose to stay with us and that you took the time to share your thoughts. Please accept our deepest apologies for the excessive noise from the elevators as well as the tranquility of the guestroom. We will share your words with our leadership team so they may know and look into this to avoid it in the future. We hope you will return for another stay in the future so we may provide you with a positively unforgettable stay from arrival to departure. It would be our pleasure to have you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, Il

Great weekend stay in Austin

Posted Feb 6, 2017
The Driskill did not disappoint, it is still the best place to stay in Austin.
Comment from Hotel Management
Feb 7, 2017 by PR Manager , Hotel Management
Hello and thank you so much for sharing your kind review with fellow travelers. We are happy to hear that you continue to enjoy your stay here with us! It would be our pleasure to welcome you back to The Driskill.
3 out of 5
by A verified traveler from Nebraska

Historical Beauty

Posted Feb 4, 2017
Pros: It is a beautiful historical building.
Cons: Staff friendliness.
Location: 6th Street downtown was not my cup of tea. Very dirty. Homeless people begging everywhere.
If you are in to historical beauty then this place is for you. If you want comfort and friendliness go elsewhere.
Comment from Hotel Management
Feb 6, 2017 by PR Manager , Hotel Management
Hello and thank you for sharing your feedback. We are so grateful you chose to stay with us and that you took the time to share your thoughts. Please accept our deepest apologies for the unfriendly staff interactions. Please know that these issues are not our standard and we regret that this was your experience. We will share your words with our team so they may know and consider ways to improve in the future. Thank you for taking the time to share and for giving us the opportunity to improve, we appreciate knowing your thoughts. We would be delighted to welcome you back to The Driskill so we may provide you with a positively unforgettable stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Incredible historic hotel.. minor plumbing mishap

Posted Feb 4, 2017
We enjoyed our stay at the Driskill, which was clean and comfortable. The downstairs dining and bar are beautiful, including live music most days. We did have a minor plumbing issue, but the staff had us in a new room in less than 10 minutes from the time we called. We would definitely stay here again.
Comment from Hotel Management
Feb 6, 2017 by PR Manager , Hotel Management
Hello and thank you so much for taking the time to share your experience with fellow travelers! Please accept our apologies for the plumbing issue and having to move rooms but we are happy to hear that it was quick and seamless. We are thrilled to know that you enjoyed your stay with us and would love to welcome you back to the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very fancy

Posted Feb 1, 2017
Pros: Very fancy, very premium feel.
Cons: Elevators make scary noises
Location: Everything is nearby as its in the center of downtown, there is the Capitol, UT, the river trail, etc.
Very nice stay, if anything rooms felt a little cramped but that's the trade off for a hotel in the middle of downtown. Everything was very clean.
Comment from Hotel Management
Feb 1, 2017 by Chelsi C., Hotel Management
Hello & thank you for sharing your feedback on Expedia! We are so thankful you chose to stay with us & enjoyed your time at The Driskill. We will share your words with our engineering team to ensure they are aware of the elevator noises. We look forward to hosting you on any future visits to our legendary hotel.