Ratings based on 581 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel staff, walking distance to mall

Posted Jan 9, 2017
Amazing staff made my birthday weekend that more special! Walking distance to domain mall.
Comment from Hotel Management
Jan 10, 2017 by Alexa Lleshaj - Sales Coordinator, Hotel Management
Thank you for taking the time to provide such great feedback! We are so glad that we could make your birthday weekend special and that you got to take advantage of the local hot spots. We hope to see you back again very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San antonio

Fancy hotel great safe location

Posted Dec 13, 2016
This is a great place to stay. It was clean and safe. The only issue I had was checking out took way to long. There were three girls working and I waited at least 15-20 mins before I could turn my keys in to leave. Keep this in mind if you're leaving on a specific time schedule. Give yourself time, things take a long time.
Comment from Hotel Management
Dec 13, 2016 by David, Hotel Management
Jackie, thank you for taking time to provide your feedback. We are all very pleased that you had a great stay and we look forward to welcoming you back in the near future. May your travel be safe.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very impressed

Posted Nov 27, 2016
A great, pet friendly hotel. Thanks for a great weekend, will definitely be back.
Comment from Hotel Management
Nov 28, 2016 by David, Hotel Management
Robert, thank you for staying with us over the holiday weekend. We certainly look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was very pleasant.

Posted Nov 25, 2016
Pros: Location Location Location! Great for walking to restaurants and shopping.
From the moment I walked in the lobby, I felt welcomed. The bar area is nice and the restaurant is nice as well.
Comment from Hotel Management
Nov 28, 2016 by David, Hotel Management
Thank you for a great review. We work hard to make everyone feel at home and I am very proud that that team we there for every need. Travel well.
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Thank you!
5 out of 5
Recommended
for Couples
by A verified traveler from US

Posted Nov 14, 2016
Overall I had a great time and will be coming back. Thanks
Comment from Hotel Management
Nov 16, 2016 by David, Hotel Management
Thank you!
4 out of 5
by A verified traveler

Nice Property, Great Location

Posted Nov 14, 2016 on Hotels
Very nice hotel in the heart of The Domain, a new lifestyle center in North Austin. The Domain is a walkable mini-community full of residential, shopping, eating and drinking opportunities in North Austin. We were in town just for the weekend, and thanks to its proximity to the new toll roads the Hotel is pretty easy to get to with tons of entertainment just minutes from the front door by foot. The staff was friendly and efficient, the shower was excellent, and the the room was comfortable with all the other standard amenities one would expect in a Westin. The pool was spectacular, and despite air temperatures in the low 60s, the water was a lovely 80 degrees. The only disappointment was the gym, where the exercise equipment was a bit worn and the none of the built in TVs were operational. If you want to avoid the beating of getting in and out of downtown Austin, the Westin at the Domain is an excellent choice.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for choosing our hotel and for taking time to write a detailed review. We are in the center of Austin's entertainment and shopping district and conveniently off of highways 183 and Mopac. We are all pleased you enjoyed your visit and we look forward to the opportunity to entertain again in the future.
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you.
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Great stay! Will definitely stay here again!
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
Comment from Hotel Management
Nov 16, 2016 by General Manager, Hotel Management
Thank you