Ratings based on 596 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Killeen, TX

Posted May 14, 2017
Great stay! Hotel was in a wonderful area. Free parking, which is always a plus. Everything within walking distance as far as entertainment. Had a preset time and would definitely stay at this hotel again.
Comment from Hotel Management
May 15, 2017 by Alexa Lleshaj, Hotel Management
We are so glad that you enjoyed your time here with us! It is always our pleasure to serve you, and we hope to be able to do so again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very comfortable accommodations.

Posted Apr 25, 2017
Pros: Clean, comfortable, easy accessibility to dining.
Cons: n/a
Location: Close to downtown Austin. Many activities in the area.
A very pleasant stay. It was very nice furnished and the hotel staff were very courteous and helpful.
Comment from Hotel Management
May 1, 2017 by Alexa Lleshaj, Hotel Management
Bill, Thank you for choosing the Westin Austin at The Domain! We are so glad that you enjoyed your stay and hope to see you back again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from san angelo texas

Posted Apr 4, 2017
It was awesome Super clean and the staff was really friendly
Comment from Hotel Management
Apr 5, 2017 by Alexa Lleshaj, Hotel Management
Rebecca, We strive to be the cleanest and friendliest property around, so this feedback is stellar! We want to thank you for choosing The Westin at The Domain and hope to see you back again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from akron ohio

great hotel in a great location

Posted Mar 30, 2017
Pros: upscale, contently located, modern, bedding was super comfy better than home. staff was awesome
Cons: the live music directly in the lobby at night makes it a bit difficult to check in depending on volume.
Location: i walked around the domain, and visited family in cedar park.
i recently stayed at the Westin at the domain while visiting family in cedar park Texas. i stayed from Friday to Sunday morning, the room and facilities were top notch. the only down side was parking on Saturday night was a bit of a squeeze. they say everything is bigger in Texas expect for the parking in the hotel lot. they had live music in the lobby on Friday night which made checking a little difficult. (noisy) i was acknowledged by every hotel staff employee i came in to contact with or passed by which was nice. the manager went out of his way to help me in the business lounge with an issue with the boarding pass kiosk computer. then later in the afternoon when he saw me remembered me from previous. he was even riding the elevator talking with guests as they rode to their floor. i did have noisy neighbors on my last night there but all in all its nothing against the hotel.
Comment from Hotel Management
Mar 31, 2017 by Alexa Lleshaj, Hotel Management
Stephen, Thank you for taking the time to mention our staff that impacted your stay! We strive for five star service each and every visit, so we hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel as it's new. Good staff, very helpful.

Posted Mar 20, 2017
Great service from all staff groups, reception, front door, housekeeping, breakfast lady who gave me my hot cup water everyday as I requested. Nice location with lots of shops but nowhere near downtown. Taxi fare very high around $38 dollars not including tip eachway. Otherwise a great hotel and location very relaxing.
Comment from Hotel Management
Mar 21, 2017 by Alexa Lleshaj, Hotel Management
Thank you for taking the time to mention our staff that had an impact on your stay! We are so glad that you got to relax at our own little oasis, and hope that you'll be back again to see us soon!
4 out of 5
by M T

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Thank you for taking the time to send us your feedback! We sincerely hope that you enjoyed your stay with us and hope to see you back again soon.
5 out of 5
by Javier

Nice hotel in great location

Posted Feb 13, 2017 on Hotels
We stayed overnight to enjoy the nightlife in the Domain area of Austin. The staff was friendly and helpful; the hotel property was very clean and we felt very safe here. I would definitely recommend because there is plenty of restaurants and shopping in the area.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Javier, We always strive to be the cleanest, friendliest property around and are so very glad that you and your loved ones enjoyed your stay with us! Next time you're in town be sure to visit our on-site restaurant Urban! Looking forward to seeing you all back again with us!
5 out of 5
by Michelle

Posted Feb 6, 2017 on Hotels
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Hi Michelle, Thank you for the fabulous five-star rating! We strive to provide superior service every day, and we hope to see you back again soon!
5 out of 5
by A verified traveler

Very nice hotel

Posted Feb 2, 2017 on Hotels
Very friendly staff! The hotel is pet friendly
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to write such a fabulous review! We will always welcome our furry four-legged guests with open arms. We hope to see you back again soon!
5 out of 5
by Doris

Posted Jan 23, 2017 on Hotels
Staff was great! Stay was great, Only complaint was the lobby getting off the elevators on the second floor smelled really really bad.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
We are so glad that you enjoyed your visit and thank you for mentioning our wonderful staff! We will alert our housekeeping staff to the smell and resolve the issue immediately. We hope to see you back again very soon!